Dot Dogs

I love the store, it’s adorable. The staff are super sweet too. I just took my dog there for the first time for a grooming. He only needs a wash and his nails clipped. About an hour after I got home one of his back paws was bleeding pretty badly. In their defense my dog gets VERY anxious when his nails are being clipped, but they obviously clipped one nail way too short and stopped the bleeding for the moment. The cut opened up when I got home and I just they had told me they cut him so I could have been prepared for blood on the rugs, etc.

The owner did a great job on our Westie! He looks great! A very cute shop with affordable prices. Makes me happy to support a local business.

Love Dot Dogs! They’re so friendly and were so good to my dogs– and a great cut to boot! Thanks so much for a great experience :)

Dot Dogs has been amazing! We had an awful experience with our old groomer who shaved our Bernese Mountain Dog mix in the summertime because she «thought it was a different dog with the same name.» Dot Dogs has restored my faith in groomers :) Our dog is a skittish senior rescue, and they have been very accommodating with us by offering to have him as their last appointment so it is quieter for him. Also, they totally spoil him with treats and we end up leaving with a bag of them every time. our scaredy dog does not mind going to the groomers as he once was terrified to do. I am impressed with them more and more every time. I highly recommend them!

We were visiting family and were dog-​sitting. The instructions had us take the pup (Carin Terrier) to Dot Dogs on Dot Ave for grooming/​cleaning. We found the place and found parking relatively easy. They seemed a bit crowded but still got to us in a timely manner. All the dogs in there were well behaved, even the pup we brought in. I wasn’t sure how the terrier should be groomed, so I just told the guy to do whatever would look natural. When all was done, Zoe looked outstanding and even seemed happier! I had the owner, George, write down some of what he did, including what shampoos he used, to give to my cousin (dog owner). I wish there was a place like this when I had dogs! All the places I ever took my pups either didn’t understand the various hair textures or didn’t care how they cut a dog’s hair. Dot Dogs really does know, and really does care, a testament to why my cousins (and their neighbors) take their dog only to Dot Dogs. Keep up the great work!

My fiancé and I brought Jessi at Dot Dogs our 100 lb Giant Schnauzer, hewas so overgrown from his last hack job that we weren’t expecting miracles! However, after searching and searching and several really bad hair cuts later (from other shops), Maxx has finally found a place who can cut him and cut him well! We were beyond thrilled to pick up our dog and have him cut so beautifully Many thanks to Jessi for all of her hard work, we will definitely be seeing you again!

I am so impressed. We recently rescued a Malti-​poo and then found that he had a few fleas (not a full infestation and he had been treated with his monthly preventative but he did have a couple after a trek in the woods). We opted for a flea bath and total groom. Our little guy is flea-​free and so handsome! He looks like a totally different dog but in a good way. He was very happy after his day at the salon and so were we! Being a new dog owner we wouldn’t trust our pup to just anyone, but we will surely bring him back to Dot Dogs in the future. P

This is a review for their dog walking service:
I have been using their service sporadically since September and things were mostly ok.
Tuesday I am informed by text that George has mislaid the keys to my place and won’t be able to feed/​walk Stella that evening (he texted at the time he was supposed to be there). Bummer. I had to leave work early (costing me overtime pay) and still Stella would be in her crate almost ten hours. I didn’t get an apology until I said that I would be making other arrangements in the future.
This is where it goes off the rails:
George texts me the next morning to inform me that he has lost my keys. He offers to pay for a new set of keys.
The property owner wants the locks changed ($ 125) and at first George agrees to pay (though mightily complaining, stopping short of coming out and calling me a paranoid kook). Then this morning he rescinds his offer to pay alternately accusing me of extortion (I guess using this is an excuse to get shiny new locks?!) and blackmail (when i make it clear that there are remedies one can pursue for consumer grievances). He then grudgingly agrees to pay again but not without a few more insults by text.
Then low and behold, he magically finds the keys and leaves them in mailbox a few hours ago.
Was a grooming customer as well, but no more. All I asked is that this co-​owner took responsibility and corrected his error and was met with a barrage of hostility. Not someone I would recommend doing business with. Expecting a nastygram in response to this review…

I don’t live in the neighborhood, but I bring our 16 year old Westie to Dot Dogs.
Jessie and George run a wonderful business, they show so much care and love for our beloved Westie.
We highly recommend Dot Dogs to everyone that I know.

The owner is so nice and helpful. She’s also like a dog-​whisperer! She almost trained our dog to sit in five minutes. They have a bunch of services — self wash, nail trim, etc. Great place in the neighborhood!

I went to dot dogs with my last dog, and now I bring my puppy here and I am beyond impressed. They do an exceptional job! No way I can ever make my little man smell that good. But the best part about them by far is that the owners treat your dog like it is part of their family. Their is such unbelievable love and compassion here for your pet. They really go above and beyond and I have never been anything less than thrilled with the results. Thank you dot dogs!!!

Dot Dogs is by far the best groomer we’ve ever been to. They are so sweet to our pets (who we consider more like our kids) and the grooming is top notch! We brought our shitzu, teacup yorkie, and pug there and always leave with wagging tails.
I recommend Dot Dogs to anyone searching for a great deal and a great expierence :) We drive over 30 mins each way to see them!

I called the business to inform them about what had happened to my dog since she hadn’t healed in about a week. I offered to come down and show pictures of her cuts. They gave me a full refund. I still won’t be returning, but at least the issue was resolved… but at what expense =\

I normally don’t write many reviews but I have to take the time to share how incredible my experience has been with Dot Dogs. I’m a first time dog owner and struggled finding the right groomer for my little Yorkie-​Bichon, Ruby. I went to a few groomers before I found Dot Dogs but Ruby’s cuts were always overpriced, poor quality and the overall atmospheres were not welcoming. It was disheartening feeling like I was not leaving her in the best of hands. But then I found Dot Dogs!
When I saw Dot Dogs also offers dog walking I was in a bind and reached out. George returned my call immediately and met Ruby and I the next day. He is so flexible, friendly and amazing with her and I feel beyond comfortable now when I’m at work knowing she’s in good hands. He makes each client a priority and it makes a world of difference.
When it came time for Ruby’s next groom, I walked into the store and immediately could sense the friendly atmosphere. All the treat jars are such a nice touch, it’s like a candy shop for pups.
Dot Dogs meets all my expectations. Jessie treats all dogs like her own, and that is hard to come by. I’ve seen her with the many different dogs when I drop off/​pick up Ruby and you can tell she loves what she does and beyond that she takes pride in her work and is so knowledgable of all the different breeds and appropriate styles. She suggested keeping Ruby’s ears and tail a little longer and it looks so much better that way. She also asks and clarifies what you’d like done before the appointment, and in a short amount of time my fuzzy girl looks like a new gorgeous amazing smelling puppy who can see through her hair again! It’s also so easy to get to, less than a quarter mile off 93!
I feel lucky to have Jessie and George as part of our team and I know you will too! Thanks Dot Dogs !

I’ve taken my sheltie to Dot Dogs at least five times now for grooming. They’ve usually done a good job with the cut and getting him cleaned up for the most part until the last two grooming sessions we had with Dot Dogs. One time, I picked up my sheltie and he was completely shaved down. My gf and I were a bit shocked at first, as we’ve heard many times from others that you should never shave a sheltie (it never grows back the same and their double coat keeps them cool in the summer and warm in the winter). Besides, their coat is their signature — it’s what makes a sheltie a sheltie.
Anyway, we were trying to grow his coat back for the past few months, but recently he needed some cleaning up again. We figured we would give Dot Dogs another chance because we were happy with the grooming before (with the exception of the last visit).
So I took him back last week to Dot Dogs and asked for a trim only. The owner said she wanted to shave him again, but I clearly stated that I just wanted a trim for him, no buzzing whatsoever. I told her that if she was only going to shave him again, I would rather just take him back home and have no grooming at all. Mind you, my gf explained that we only wanted a trim when she booked the appointment the week prior. Both of us communicated that pretty clearly.
Of course when I picked him up, he was shaved down again. We now have to wait even longer for his coat to grow back and the poor guy basically looks naked. Our friends have commented on how funny he looks and it’s just sad. When my gf saw him, she was so frustrated and in tears.
I called back and asked for a refund, to which the owner replied «fine» and hung up on me. Two days later and no refund. I called back and she then tells me that she forgot. A week later and still no refund. I call back a few times but no answer, and I leave a vmail. Still waiting to hear back.
As far as grooming, I wouldn’t recommend Dot Dogs at all. They don’t listen to your needs/​wants and they don’t seem to know how to handle some breeds of dogs. Regardless, I was pretty specific in what I wanted and didn’t want, but she chose to ignore everything I asked for. I’m very disappointed, as we wanted to like Dot Dogs and even gave them a second chance after the first shaving, but now we’re on the hunt for a new groomer.

I found Dot Dogs through some recommendations from friends and Unilocal and I am glad we did. I was a little scared of bringing my dog, Flower, to the store on a Saturday afternoon since I thought it would be busy and she is still getting used to being around other dogs. Fortunately, the store wasn’t terribly busy and we were greeted immediately.
First thing you’ll notice is that Dot Dogs is owner-​operated and the husband-​wife duo genuinely love all dogs and only want the best for them. Flower was greeted with lots of behind-​the-​ear-​rubs and treats.
I opted for the do-​it-​yourself-​wash which is extremely easy to operate. There is a wide variety of shampoos available for dogs with different fur types, skin conditions, etc. But how can you go wrong with a shampoo just called «Filthy Dog»?? Flower was a little nervous but it helped that I was able to wash her and she was at ease. A heavy duty apron, towels, leashes/​collars are provided. Ladies, definitely bring a hair tie with you otherwise you’re bound to mess up your hair (trust me, I know). It took about 10 minutes to wash FloJo.
I also had Flower’s nails clipped that took about 5 minutes to do and it went very smoothly. The owner, Jess, was so nice and took great care of Flower.
For the wash and nail clipping, it was $ 25! In a clean, inviting, and warm place, you can’t beat it!
As a nervous pup that ate something she probably shouldn’t have the night before, poor poor Flower had a bad accident that virtually ruined the welcome mat in the front door. I was so embarrassed (and so was Flower). The owner put me at ease and knew that we had to get to the vet sooner than later. I really wanted to just drive over to Target nearby and get a new welcome mat for the store. The owner told me that, really it was okay and she was more concerned with the dog than anything else.
Will I be back? Definitely. Am I glad I took friends’ and Unilocal’s advice? You betcha.
Yes, Dorchester sometimes has a bad rep, but Dot Dogs is so easy to get to off the expressway or if you’re coming from Southie. There is street parking available. The area around the shop is rather safe and even without walking with a Rottweiler/​Doberman/​Pitbull mix, I still felt safe and comfortable.
Oh yeah, and upon our exit, FloJo got a styling pink bandana. Watch out Dot Ave!

We love Dot Dogs!
I bring my spooky Greyhound in there to get his nails clipped. His own shadow scares him so I knew this wouldn’t be an easy experience!
The woman who owns it is so nice with him and give him tons of treats! She is really gentle and he actually lets her cut his nails and doesn’t whine or try to get away.
She then gives him treats when he’s done and now every time we walk in, he’s excited!
They are just really friendly people. Clean store, great items. Great place!

I brought idihi to Dot Dogs today. She was in need of a cut and nail care. They did an excellent job! Her coat feels amazing and she smells great.
The staff was very pleasant and kind! They were running a little behind today. I dropped her off around 9:30 and wasn’t able to pick her up until around 4:30. However I was greeted extremely well and I was very happy with my baby’s cut.
This place is awesome.

I absolutely love this place! I have been bringing Billy here for almost two years now. Jessie was so wonderful to my dog, Billy. She did an amazing job grooming this feisty, Pomeranian. He always look so handsome.
The grooming prices are relatively cheap comparing to Petsmart or other grooming places that I had bring Billy to. It seems like he love her as well. We actually bought a piece of painting from this grooming place because it was a not typical piece and it is a good way to support local artists.
I would recommend this place to anyone that lives in Dorchester!
=) A very Happy Dog Owner!

Dot Dogs is a nice addition to the neighborhood. It’s a nice, clean, open floor plan that allows plenty of space for the DIY dog washes that cost $ 15 and includes the shampoo and conditioners. For an additional $ 10, they’ll trim your dogs nails for you, and add an ear cleaning for another 5 – 10. Those prices are great, so good that I’ll probably trot the Corgis down the block and take advantage of the rates.
The owners are very attentive to their customers: they asked me what I feed the Corgis, and said they’re going to carry dog foods soon (though they already carry cans). They’ve got a definite eco-​friendly focus: lots of the products I saw were organic and/​or made in MA.
Overall, I’m glad Dot Dogs is here. Hopefully the word will get out and they’ll be a permanent fixture in the ‘hood!