Maaco Collision Repair & Auto Painting

Came here to see if they could install some seat belts that I had purchased from OPGI into my classic car. I met with the representative and he called his boss to come out to see if they can do it. After 10 minutes of tinkering with the seat belt and bench seating, he quoted me $ 300 to install seat belts! These seat belts were not some 3 or 5 point seat belts, but seat belts you would typically find in a classic car or airplane. The representative told me it would be 3 hour job on each side, 6 hours total because they would have to remove the bench seat. I left worried and confused. I went to Orange County Collision in Fullerton instead and asked them if they could do it. Without hesitation, the young man said yes, it would cost $ 20 and 20 minutes of my time.
Maaco had a near empty lot looking they were lacking in customers. I can see why. They were clearly looking to make a quick buck and rip off some people.

Paint job was very nice, wouldn’t say perfect. About 95% well done. The inside of my car had white chalky fingerprints every where. Over spray on edges of windows and rear lights.

In the beginning I had my doubts because of the many negative reviews on Unilocal,but after my experience with the Maaco in Downey, I have got to say that they receive an A++ on my behalf. Since the beginning when I went to get an estimate, Ron in the front desk was honest and treated me with 110% respect and also gave me some tip on how to take care of your cars paint. The estimate that I received just to paint the car, so fixing of any dents, just simply paint that car was between $ 500 and $ 600 (can’t get to specific) and it was a great deal, given that there was a special going on when I went there. After two day of giving it some thought I decide to take a chance and a leap of faith, I went in right in the very morning and waited and was greeted by another young man that was very straight forward and understanding and was very respectful and nice. After giving me a 3 day waiting period (given that it was the holiday weekend) my car was ready after just two days. When I got the call that my car was ready for pick up I was SO HAPPY WITH THE RESULTS. Absolutely perfect, much more than I expected, the paint was perfect and shiny and better the original factory paint (I got the same color). I don’t know why there are so many bad reviews on Unilocal.One that is getting collision repair done on their car must understand that thing take time, and in some situation take longer than usual, and that is no reason to give a bad review. Plus, when you go in for an estimate, don’t be an ass, and done go in there thinking that it’s just going to be $ 200 dollars, it’s not, this is reality, things cost money. Go in there for a free estimate and for crying out loud, go in there with a positive attitude not a negative one. All and all, I am definitely taking my future cars to Maaco for painting and collision services hands down!

The don’t even deserve 1 start! I submit 2 complains in their webside, They never responded to any of them, we have a very bad experiense with Maaco, we went because I thought this was a good company I saw their comercials in tv and receiving their emails in my accounts so we deside to take my car to 1 of their dealers but it was a bad miskate, first in their policy said that if The car has something extra they should call the customer if they want to fix the problem, well they never call me about the little bent on my driver door, 2^nd they never fix my bumper which had a crack in the middle from a previous hit, then I started to notice that the hit was notable more and more, 3^rd the silver letters of my Car starting to falling off then I decide to took my car to the shop and talk to the manager about all these issues, then he said that about the policy they never call their customers to suggest if they notice a bent or something because it was for paint only, I told him why then the policy said that? He answered me «no we dont have to do that!» Then I told him about the bumper why they didn’t fix it and the letters they just glue them like whatever. He answered me we fixed the bumper that crack is from someone hit your car and I told him no sir! Look at the new paint is not scratch! This is below the paint! And then he take off the letters and all he did put a maskin tape and put them back! Then he told me if you want to fix the door is about 350.00 and the other issues we will fix them. I told him when to come back he said in about 1 week, at this point I was not happy anymore with this Maaco, also I told him that they leave all the tapes on the bottom of the car ! They didn’t clean the tapes on the bottom, the tapes were hanging that’s why I notice them, well now after I took my car again to fix the bumper and the letters because I didn’t like what he did! With the letters. They fixed the bumper but they ruin my rims they didn’t cover my tires, part of the side of the body were like opaque I dont know what is that! Since Im trying to take it off but nothing is working. The letter are all bad having glue around like if my 4 years old son glue them, and again the tapes inside my car like if they cover only half of the car they ruin my rims and parts of the body paint now are opaque so I went with this guys (Maaco) because I didn’t want to take my car to any cheap shop! well those were my thoughts but it seem like if I took it to one of them, the workers look like they dont give up fu$&(!! and the manager takes everything like he does’t care well yeah because he is not loosing money! Dont go to this maaco! Such a crappy maaco!

My parents had a horrible experience at this place. First off, the job took a few extra days because of some mistake that they made and had to correct! Second, when the job was finally done the paint was not the original paint color at all, which is what they had asked for. It was an entirely different, dull and lifeless grayish brown. Third, the work itself was far from decent. There were paint bubbles and rough patches everywhere! When confronted about all of these mishaps they merely offered to repair the workmanship and they were given appt. TWO WEEKS LATER, of course they already had my parents hard earned money in hand (over $ 1k)
My recommendation: AVOID THIS PLACE at all cost!

I was hoping to have a wonderful experience of getting my car painted here since Maaco is a well renowned auto body shop. However, this was not the case. Instead, it was a NIGHTMARE!!! It was suppose to be a 3 day job. Instead, it turned out to be a 1 ½ week job. 1 ½ week job???
I dropped my car off last week on a Monday morning to have my car painted and to repair the dent on the bumper on the passenger side. Jason told my dad and I that my car would be done on Wednesday or Thursday. My dad kept checking on the progress of my car at the shop since his work is 5 minutes away. When Wednesday rolled around, my car had not been painted yet so my dad spoke to an employee on speeding up the process of my car being painted.
When my dad went to pick up the car on Saturday after he got the call that my car was done, he saw that there were popped bubble shape in the paint of the car. He made them repaint my car all over again. My car was repainted again and it was ready on Wednesday evening. On Thursday morning, my dad and I went to pick up the car to only find out that an employee backed my car into the wall and made a DENT on the back bumper! A DENT!!! Both my dad and I were really upset about it when he told us what had happened and they were going to repair it for us since it was his fault that he backed my car in the wall!!!
I was able to finally get the car on Friday. After all the nightmare, frustration, time consumption, they would not compensate me at all. This is the first and last time that I will ever have my car painted at this Maaco because of their lack of customer service and incompetent employees handling my car.

I was beyond impressed with their service, care and attitude.
The paint job was great. More than what I expected. My care looks like it did when I drove her off the lot.
The prices were more than reasonable and the time it took to get my car back was exceptional.

Got my car painted here and they did an OK job, not the best. I had to come back and ask for a little bottle of touch-​up paint because they left noticeable areas unpainted, they also scratched the heck out of my 3 month old tint! Be careful with these guys.

Usually I am quite careful as to where I take my car for repairs and man oh man did I hit the jackpot with Jose and Rene at Maaco of Downey. The price for both bumper repair and paint plus repair to my damaged door was more than reasonable. They treated me with respect, made me feel like they knew me for years and made my visit a great experience.
Now as for the paint and repairs — my car looked better than brand new and the paint match to my existing paint was exactly the same. From this point on this will be my #1 auto body shop, now mind you I don’t live anywhere near Downey but the drive from the valley is well worth it. Next year I plan on bringing in my car for a full body repair and paint, I cant wait!
As for that guy who left a bad review on 10÷06÷14 all I have to say is I hope that other place works out for you cause you literally get what you pay for. That other place may have a three year warranty but Maaco has a lifetime warranty. And you should have looked on the Maaco website for the 10% discount cause the difference you would have paid would have been only $ 110 which is a drop in the bucket when it comes to peace of mind.

Went there to get a quote on my beater work car. Guy was nuts $ 400 just to paint the bumpers white and they had NO serious damage just parking scrapes !!!
After the quote, He quickly said «so you want to leave it» I said i was just shopping around, then he just walked away back into the shop.
Found a paint shop in L. A that painted the bumpers NICE for $ 250 with a 3 year warranty !!!