ACME Markets

I came from California where I thought most things were over priced. ACME is 20% higher. Also, they don’t sell beer, they have a state entity in a grocery store, ruse.

My mother shopped at Acme and her mother shopped at Acme. I want to shop at Acme, but I can not continue to throw away our hard earned money. We have been shopping at this particular Acme for about 3 years now since we moved to Doylestown.
We have always been very happy, until about 2 months ago. Something changed. The department heads are not doing their job. We live about 20 minutes away in Solebury. The last 5 times we have gotten home from Acme, we have had to throw out either a packaged vegetable because it had mold and was rotting or a meat item that was too slimy to put in the refrigerator.
Of course, we make the phone call and the girl says «oh I’m so sorry, just bring it back and we will replace it. REALLY? So… you want me to either 1. stop my plans for the evening so we can drive 40 minutes round trip to return a $ 20 meat item? Does that make sense to anyone? So she says“just throw it in your refrigerator and bring it back next time you are in town… REALLY? … you want me to put a nasty item in my fridge for a few days, then bring it back to you in a FEW DAYS?
This is obviously the attitude form the top down. Yesterday took the cake. I ran in and grabbed a few things and grabbed a pack of roast beef. I had not eaten since 6 a.m. and it was about 6 p.m.(I was starving and my stomach wasn’t feeling well), so I unloaded my cart and jumped in the car. I rifled through the bag and grabbed the roast beef. I was so excited.
This was the last straw. Te roast beef was so slimy that after using the sanitary solution at the front desk, I still couldn’t get it off my hands… GROSS!!!
Come on guys… can we please get a Whole Foods or a company with some backbone. Not sure what happened in the last 2 months, but I have seen a huge decrease in traffic int hat parking lot!
We run our own business. I can not fathom how a company could put a product on the shelf when they know it is rotten. What they need to understand is that although they may make $ 10 on that Roast Beef, they are now going to lose our $ 1,400 we spend there each month (4kids).
Sorry Acme, you were a strong brand for years (not anymore), but I am now going to have to break tradition in my family and go down the street.

I like the smackme. it’s higher priced than the other grocery chains in the area. the people on the front end have been there a long time and are very nice.
it’s the closest within walking distance and open ²⁴⁄₇ so it’s easy to frequent.
they have a decent health and gluten free section, including some frozen cases.
the parking lot is a zoo. the walk from the store to the car is tricky sometimes as there is no buffer between the store and the lot. consequently stepping out into traffic is quite common, even though there are stop signs throughout.

Acme — you have redeemed yourself! I desperately needed a roast chicken the day before Xmas (Christmas eve day) and they were not only open (and a bit crowded but not awful) but had fresh birds ready.
Psyched!

Prices not always cheaper, esp. on the organic produce.
Layout of the place is annoying, as is the lighting, IMO.
Parking lot is a zoo!
Fairly good selection of ethnic stuff. They have a British imports section in there, too. Italian section is esp. good and is why I stop in when I don’t feel like going to a specialty shop. Seafood selection and quality is always good, I find. The prepared seafood salads and shrimp are tasty, and I like the way they are sold, salad bar style. It wastes no time when I want them fast-​no waiting at the counter. They carry domestic shrimp, or did until the oil spill. I have not checked recently to see if they still have it since the oil spill. The dairy doesn’t carry the yogurt brands I want.
There is an organic/​health food section that carrys a good selection of both frozen and canned/​boxed stuff.
I have had to deal with some very rude, unprofessional employees here, esp. one at the service desk, but that doesn’t speak for all of ‘em. To be honest, that is why I tend to shop elsewhere. I like the self-​checkout.