L & L Automotive – Auto Repair

Was referred to this place by a friend for my fiancé’s exhaust leak. Dropped the car off on a Wed. night to be looked at. We didn’t hear anything back until we called the following Monday. Their diagnosis seemed to be filled with scare tactics and money grabbing strategy. Told my fiancé the whole exhaust was rusted out, the manifold would need to be replaced and bolts were severely rusted (and may break when trying to remove, DRASTICALLY increasing the price). They also used the line «because it’s a smaller car its screws and bolts are smaller, making it more difficult to fix and many increase the cost to repair.» WHAT??? I’m no mechanic, but I have grown up with a family who owns and operates an honest repair shop back home. When this diagnosis was given over the phone, we were actually back home at my family’s shop, listening on speaker phone. After a chuckle, we decided the best thing to do was to get the car out of there IMMEDIATELY. Base quote was around $ 1200 and could jump drastically more if the manifold bolts were to break. Ended up taking the car to another shop in Austin that has a good following and they got the job done for under $ 200.
I’m not here to trash this business, they seem like they have a vast amount of experience and have been around for a long period of time. However, my fiances experience was terrible and their tactics to try and sell her the job rubbed me the wrong way. «Trading it in would be your best bet, because fixing it would cost so much and this car just isn’t safe» was another line.
Thank You L & L for pushing me to find a mechanic with integrity!

I was visiting some family in Texas and we were out getting some lunch at Thundercloud when my Aunt’s car broke down!
Luckily I was able to use my phone to find L & L Automotive!
There is no way to describe the treatment we were given other than phenomenal!
They are SO knowledgeable and were able to have us in and out and back on the rode in no time, and for a fair price too!
We had the good fortune of speaking to the owner Larry, and just in talking to him, you can see that he knows what he is talking about and that this is his passion!
After meeting him, you can really trust that your vehicle is in good hands here!
If I am ever in the area again and need any auto work, this is definitely my go to place!
Thank you for the help! :)

I heard good things about this business… soooo… I dropped my car off for them to do a simple oil change and a/​c check because my a/​c was blowing hot air… well they had my car overnight, and I called them at noon and they said they would get back to me, but they close at 5:30 so I went in at 5 expecting at least a little progress because this was a simple request. ie: an oil change and an a/​c check, but you know what… NOTHING was done at all… WTF… I will NEVER waste my time with these people again and I will tell every one that I know to avoid this company like a hooker with aids… eff this place. DO NOT waste your time with this poor excuse of a business. I would give this place ZERO stars, but Google made me give them 1 star, so lets just make my review minus 1 star.

The guys at L& L have treated me right for years. I was very pleased last year when a problem with my vehicle required the engine to be rebuilt. L&L diagnosed the problem and Richard told me that I might get some financial help from Chevrolet since I was just out of warranty by a few months. I ended up taking the vehicle to the dealer and Chevy did cover a large part of the cost, saving me a lot of money. L&L prices are competitive and usually better than other quotes I have gotten for various repairs/​services. They have given me rides when I had to leave my vehicle overnight and have always treated me with courtesy and respect. I highly recommend this shop!

A few days ago I called them and asked for a quote to remove the resonators from my vehicle and install a straight pipe. I received a quote of $ 125 and scheduled an appointment for the same day. After checking in, they take my keys and a mechanic comes out, takes my paper work along with my key and shakes his head. He then asks the front desk guy if that was for one or both sides (dual exhaust). He then tells the front desk guy that he didn’t charge me enough and walks away with my key. The front desk guy then tells me not to worry because he was going to honor the quote. A few minutes later the owner comes out and says he needs to talk to me. He walks me to my car, that is now on the lift, and says he cannot do it for $ 125. He said it would cost me $ 200! So i told him that was not the quote but he didn’t care and refused to honor the quote i was given. This was a simple job and he chose to lose a customer over $ 75. BAD BUSINESS! NOT RECOMMENDED.

Would be no stars if Unilocal would allow. I just walked in here and let them know that my head gasket needs to be replaced and the guy asked me if I have had it quoted anywhere else and I told him no so he tells me that it will range anywhere from 2700.00−3300.00 just to replace the head gasket I told him it would be cheaper to replace the engine he replied back with the fact that he quoted out a truck similar to mine at 5500.00 for a new engine I am perplexed at this point, I have found crate long blocks at less than his 2700.00−3300.00 So I told him he could keep his prices and I walked out the door.

Been going here for over 3 years. L&L was recommended to me by a car crazed neighbor who owned 9 cars & trucks. Very glad he did. First rate place. Also, unlike most garages, the Service Manager, Richard, is one of the nicest guys you’ll ever meet. In fact, everyone there is friendly, including Larry the owner. These folks are honest professionals who charge fair prices.

I had my vehicle serviced back in February 2014, requested oil and filter change, air filter and some other work done. On my invoice I was charged for an oil and filter change and the other work. Now it is May 2014 and I decided to change my own oil and to my surprise the filter on my truck was the same Walmart brand Super-​Tech filter that I put on back in October 2013 when I changed it. Which means these guys charged me for the oil change but didn’t do it. So I’ve been driving my vehicle for 7,500 miles on the same oil and filter. This could do significant damage to my vehicle. You think you can trust your auto mechanic but I don’t believe you can any more. I am very disappointed with L&L and I will never go back to them.

Took My Dodge Ram there for some exhaust work after getting rear ended. They were able to get me the sound I was looking for with flowmasters & I actually got some money back from insurance.
Great group of guys from the desk to the racks!
Very pleasant experience & they are now my families mechanics when we need them again.
Worth mentioning though, The exhaust guy, Dave I think, is not a morning guy but does a bad ass job on the installation, everything is better than I had hoped for

I’ve taken my cars here for 3 years now. Always get a square deal. My best experience was after an accident when my car needed a new radiator and some other engine work as well as body work. They took my car and fixed the mechanical problems caused in the accident, then they took it across the street to AMM for the body work. When I got my car back, I got money back! Wow, I have never heard of that happening. They told me they saved me some money compared to the insurance estimate by getting a universal fit radiator, so it took care of my deductible and some more. Great to find honest people!
I had a cat-​back custom exhaust put on by them, they didn’t have the mufflers I wanted so they let me bring them in, and put them on without any issues. The new system sounds great, with lots of extra torque. I had planned to put 3″ dual tubes, but Larry explained that I would get better performance on my heavy car by going with a 2 ½″ dual, and he was right.
Someone had lifted my car before I purchased it, but never did the alignment, I got new tires from Tire-​rack and brought them in to have them put on, but to get the alignment correct the alignment guy dropped the front end back down. They called me and told me the tires rubbed when the alignment was corrected. I had told them not to lower the car, so that was a bit annoying, but I think the alignment guy never got the memo. I told them if they could not correct the alignment at the lifted height, to get the cams. They did and it cost me next to nothing. I was expecting to pay for two alignments, since they had to do it twice, but the manager told me no I only had to pay for one. I offered to pay for half of the second alignment, but he insisted it was on the house.
They have a new service manager, so I don’t know who he is, but the owner Larry is a great guy!

I was driving through Dripping Springs, TX on a business trip when my 2007 Silverado decided to break down. I had the good fortune to speak to a local resident who recommended L & L Automotive. To make a long story short they were courteous, professional, knowledgeable, and most importantly HONEST!
They had me back on the road in no time at a super reasonable price and as an added bonus the employees were fun to be around and made me feel welcome as I awaited repairs. I have never seen a better example of good ol’ Southern hospitality.

Very pleased, I was in a pinch when my 02 Toyota 4Runner transmission crapped out and L&L was able to install a new transmission in a timely manner at a very manageable price. Very happy with the overall service and look forward to returning but hopefully not any time soon!

Took my car in for some muffler work. The guy in the back who had been there forever, took good care of us. Went out of his way to help me out and saved me a ton of money. Was out of town and wanted to spend a little dough on some needed repairs like window and trunk were broke. They gave her a $ 4000 estimate for a rear side mount and didn’t even look at the issues she brought the car in for. When I got back into town, I fixed it myself for $ 120. took me 2 hrs, in a parking lot. If you know what’s up, talk to the guy in the back. If you don’t know anything about cars, avoid this place like the plague.

L&L is a lifesaver. I don’t know enough about cars to self-​diagnose a problem, so when my wife’s car needed something looked at, I took her car into a place in Austin to fix one small thing. Apparently I had a dollar sign on my forehead because they said that on top of this small problem, there are about 10 other problems that if we don’t address soon, your wife will be left stranded on the highway one day while driving to work. Long story short, he quoted a list of repairs for $ 6000.
Needless to say I started looking for a place to get a second look at the car. My boss suggested L&L Automotive since we work in Dripping Springs. She said her husband, who works on old cars as a hobby has been going to Larry for 15 years. I figured that someone who actually knows about cars would probably catch on to whether or not he’s getting a bad deal somewhere around years 7 – 9.
I took my wife’s car to L&L to get it looked at and gave them a list of repairs the other mechanic said I needed. They agreed that most of the parts on the list needed replacing, but estimated it would cost less than $ 3,000 to do the work. That’s less than half of the first guy.
I scheduled a day to get the work done so they would have time to order the needed parts and went and dropped it off. I had already arranged for a ride, but found out they will actually give you a ride if you need to go somewhere close.
The repairs took longer than a day, but they were willing to hold on to the car until we could get there to pick it up.
I will certainly be going back. I’ve also had them change the oil on my car, and they replace batteries and do pretty much whatever you need done (in the car arena). I highly recommend L&L.

So, if you read through the history here you’ll see I gave them an excellent review last time around. No more.
I’ve had my car in to them for alignments a couple of times now. The last two times I have been called and told that my car has one camber bolt on one strut and that I actually need one on each strut. However, I put camber bolts in each of these struts myself years ago, so I know they’re there. Once I can forgive — twice, not so much.
On top of that my car was there for 2 days getting the following done:
2 tires balanced
resonator welded in to the exhaust
alignment
On the second day I called around noon and was told that they were just finishing up the exhaust and would get to the alignment soon. At 3:00 they called me and told me about the camber bolts.
I called them back at 4:30 to see if the car would be ready by close of business (5:30) and they weren’t sure as it was still on the alignment rack. They called me at 5:30 to say that it was done.
I go in the next day to pick my car up and I’m charged a whopping $ 300 for an alignment. Apparently it took them longer than expected to do. I don’t see how this is my fault, firstly, and secondly, $ 300 for an alignment? Seriously? This is flat out highway robbery. I should have been more suspicious when they TWICE tried to upsell me on camber bolts that I had already installed — looks like they found another way to get that money out of me.
Seriously — don’t ever take your vehicle here for anything. These guys are straight up thieves.
*edit*
This is in response to Larry’s comment below:
He is a liar. They never called me to tell me it was going to cost any more than a standard alignment. They didn’t install any additional parts because, as I said previously, I had done that work years before (installing camber bolts) with my own two hands and the car has been aligned with them many times since.
I didn’t even mention previously — this isn’t the first time they told me that my car took way longer to align than it should have. They should be looking for a new alignment man instead of gouging customers for his poor work.
His comment is further proof that you just shouldn’t trust these guys with even so much as an oil change.

So glad I found these folks! Exceptionally fair and they seem to be truly honest. They will be getting my business from now on!

L and L Automotive is a great establishment to bring your vehicle. They serviced both my Kia and Honda Del Sol and I have no complaints about the service I received; plus Larry gave me a courtesy ride back to my house since it was going to take an hour for a certain vehicle issue. I recommend them if you live out west! Great job and will be seeing you for other vehicle issues!

And now a brief yet detailed history of L&L Mufflers. Meet Agent L formerly of that secret organization who deals with… well you saw the movie. That was the 60’s and after retirement L ended up on the racing scene eventually winning the Grand Prix of Monaco three times under two different names. Look at those pictures man; one time he has a beard and then three years later he didn’t!
Please don’t email me with your own conspiracy theories. I’ve heard them all.
Not much is known about L in the 70’s; but I’ve heard rumors of covert operations from as far away as the Sudan and the Ivory Coast. CIA or NSA? Possibly. Only L knows for sure. Then he completely disappeared; off the grid so to speak. Thru my years of research with every government agency telling me I was wasting my time I found L. A mild mannered food salesman in Texas. I’ve personally researched his time in Paris as an executive chef so food sales would have been a perfect cover; but for what I really don’t know.
You can email me with those theories.
We pick up the story when he left the food industry and started his own muffler shop in Dripping Springs, Texas. L or Larry as he is now called prides himself on the best automotive establishment in Hays County. Its insane; they tell you its gonna be done on Friday and its done of Friday! He guides expertly trained specialist (most likely from his time at NASA) who complete the work on your vehicle with precision and ease. I took the family SUV over the other day for a fuel sending unit malfunction. I actually think they used back up parts intended for the International Space Station so it will never break again. How lucky am I to have this guy right around the corner!
Did I mention my Chevy Trailblazer has an amazing top speed of 187 MPH after leaving his shop? This guy and his staff can do anything. Larry can do it for you too; just be prepared for all the changes in your life immediately after leaving his shop. Yes, even the crazy drivers pull over in your honor. Some parts of this review might have been embellished a bit; but my enthusiasm for L&L is real. Finally, a class act in the automotive exhaust and repair business comes to my neighborhood.

Only one thing wrong at L & L Mufflers… the business name is misleading! Doing excellent, custom exhaust system work is just a small part of the automotive services provided by Larry White and his experienced crew.
Yes, they do provide excellent and reasonable work for all manner of exhaust systems. It’s not unusual to find at least one «classic» car on the rack each time I drive by. Try getting a special exhaust pipe fabricated for your classic Ferrari at Midas, then go to Larry who will cheerfully and efficiently get the job done (ask me how I know)!
But, as I said, exhaust systems are just a small segment of the servicesprovided at L & L. They do inspections, suspension work, air conditioning, wheel balancing, brakes, complete engine or transmission replacement, and everything in between.
They just completed a beautiful job on the front suspension of my ’59 Jaguar… a very non-​standard setup, but these guys weren’t the least bit intimidated. They dove right in, identified parts needed, and got me back on the road with a like-​new suspension.
Nice to have such talented and honest folks right here on our doorsteps in D.S.