Hyatt Place Atlanta Duluth Johns Creek

Good breakfast. Room and lobby clean. Staff OK. On the higher end for rates for this level of hotel. Would stay again if in the area. Good location for places to eat and shopping.

This is a pretty standard Hyatt Place hotel. Expect to pay $ 100−120/night for a room that is usually just fine.
I stay here somewhat frequently because I live outside Atlanta but do business in the Johns Creek Technology Park.
Here’s the issue, and the reason for the 1-​star review. This place is RUN DOWN. It hasn’t been renovated in the 12 or so years it’s been open. The rooms STINK. I’ve stayed in several that had this issue… Not just once. Air quality is poor — no thermostat — in-​wall air control units. Carpet & details are falling apart (see photo). And for what it’s worth, during my last stay, the water in the shower had 2 temperature options: freezing or scalding hot. No in between.
There is a Hilton Garden Inn within a quarter mile of this place. Do yourself a favor & stay there.

Friendly staff, clean rooms. Got offered a free drink for not having a room with two qeen beds, but we only needed a king. I didnt get my drink, next time. The gym was closed due to renovation but we got plenty of exercise from visiting stone mountain about 45 minuted away

I have to give at least one star to write a review, but this hotel deserves none. I had a room reserved more than a month ago. Approximately 3pm en route to hotel, 6 hours of driving behind us, they cancelled our reservation as they had overbooked. When talking to hotel attendant regarding the cancellation, the desk person displayed no ownership of their responsibility and simply stated that these things happen. This has never happened to me in the past with a reserved booking. Do not book your stay with this establishment!!!

Hotel was clean & breakfast was fine for the typical free one. We were there on a holiday weekend so lots of families.
Big complaint– our shower water temp was either scalding hot or freezing cold. Impossible to find an acceptable middle. We complained to the front desk but it didn’t get fixed.

Racist desk clerk. I got up early for a bike ride. My girlfriend got up later and went to the front desk for breakfast but forgot her key. She asked the front desk clerk if she could let her in to our room. She refused because her last name did not match mine. The desk clerk told her she was afraid she was just there to catch her husband cheating on her and she did not want to get fired. She must have thought my girlfriend was a Mexican that just walked in off the street. She is Peruvian and I am white. The desk clerk was a black female. Even after the shuttle driver and the house keeping folks vouched for her she still would not let her in. Finally, one of the house keeping ladies let her in. When I got back I was not happy with the way she was treated. No one in management addressed the issue. I will not be staying this Hyatt ever again. Do not stay here unless you are black.

We stayed a night at this hotel. Check-​in was ok, we were originally given a room on the first floor and they were able to accommodate when we asked for a higher floor.
I liked the room, which was clean and modern, except that the TV is in an awkward position (in front of a wall between the sofa and bed) and next to the elevator.
My least favorite part was the check-​out. When it was our turn, the receptionist didn’t even greet me and when I said that I wanted to check out she seemed annoyed and told me to go to the other receptionist because the other receptionist was already logged in, but she just helped someone else and was continuing to do something on the computer. The other receptionist wasn’t very pleasant either.
We visit often the area often and are looking for a hotel for those visits. I may give this one another try because I liked the hotel itself but the customer service needs improvement.

I stayed here for just one night. The room was clean and comfortable. What made everything even better was the kind service by Tim Venable. I asked if there was anywhere nearby and he offered me a ride to the mall. I also got his card to call for pick up. He has a friendly warm personality that totally made my day!

My family & I’ve visited all the top hotels in the ATLANTA area in the past week awaiting the closing of our new home & have 7 more days to go. We tried Hyatt Place Duluth/​Johns Creek one night then stayed the next evening w/​a competing hotel chain. I can honestly say 1^st hand that the HYATT Place @ Duluth /​Johns Creek is the place to stay… Top notch hotel, front desk, management, cleaning & maintenance staff! FYI: Hyatt Place Duluth /​Johns Creek YOU’VE NAILES IT with the crew @ Johns Creek! In fact we returned the very next day after our stat with your competing hotel chain & we are happy to say my family & I are booked here with our new friends & home away from home @ Hyatt Place Johns Creek /​Duluth for the next 7 days based on the 1^st experience we had during our one night stay. Kudos to everyone for raising the bar with your warm hospitality & your entire superior staff!
Side bar. «FREE & totally yummy breakfast, clean exterior, large spacious rooms, extra friendly & accommodating staff, easy access to ATLANTA & a walk trail & lake are secluded in the rear of the hotel. My family & I give Hyatt Place @ 11 505 Medlock Bridge Rd. Duluth, GA 30 097 THANK YOU to the entire staff from my family & I for being for being so highly accommodating, professional, friendly and for the superior, top notch service you deliver! Your totally & absolutely doing an AMAZING job, you guys and gals should be very PROUD! JOB WELL DONE! :)

staff grade a
cleanliness. grade a
accommodation. grade a
staff effort grade a
food grade a
staff looking after you grade a
staff anticipating your needs grade aaaa

I arrived from Mn at 1AM. The staff greeted me warmly and speedily checked me in to my room and asked if I wanted a wake up call.
I got up at 5:30am to go for a run and they made me a 4x express for free at the bar. Talk about over the top customer service. The guy at the front even told me where to go for a run.
They have a nice path out back with a pond. There is also a pool on site as well as light workout gear.
The breakfast food was great but gets super busy by 7:20am so go early.
The rooms were very clean and quiet. I did not get woken up one time by loud guests.
This is a very nice business friendly hotel.

3.5 Stars
This Hyatt Place is one of the main hotels I use when I stay in the area.
Pro’s:
+Location– It is conventionally located near a nice selection of restaurants
+Staff– The staff is some of the nicest and most helpful that you can find.
+Shuttle Service — They offer a van that can take you to restaurants and businesses within the surrounding area.
+Hotel Room Layout– As a business traveler, I love the fact that it feels like you have a separate sleeping area and work/​sitting area.
+Food/​Drinks– They have added some spirits to the drink menu, which also includes beer and wine. They do have a nice selection of Eats on their menu and do label them as vegan and gluten free (sadly they only have two options for this, which are salads). They do list the calorie content next to the food so you can either feel good about your salad or guilty about that cookie that you ate.
+Wifi– It’s free.
+Lobby area– It has some comfortable seating areas in which you can meet up with coworkers to either sit at or continue to work at.
+The shower head height– It was thankfully taller than many other hotels that I have stayed in. I appreciate the fact that I don’t have to duck to take a shower.
+They have an actual full sized hair dyer in the room.
+The room included a refrigerator
Cons:
— Wifi– the connection can be iffy at times and tends to drop or is slow when you need it. I would make sure you have a backup if you really need to use the it.
–TV– The analog channels worked fine, but the digital channels seemed to lose connection or have a really bad display at times
–The Heater– There is no automatic temperature control so you either leave it on or off and it is loud.
–The length of the bed– It just seems short. For some reason it seems like my feet were always hanging off the bed if I were to lay on it.
–The light/​fan in the bathroom– The light and the fan are one switch in the bathroom and that fan is loud.
— There was no microwave in the room; however, they do have one down in the lobby area in the kitchen area at night, but in the morning during breakfast time, they have it in the back, but they will warm up your food for you.

Excellently located. Right in the heart of Duluth’s busy area. Very clean, well lit and overall comfortable. Bests are free wifi, parking and Good tv. Maids were very nice and kept things neat and tidy. Will definatly come and stay again.

Love this place. Every one of the staff is friendly. I noticed each one of them make efforts to engage the guests in personal conversation. You might mention to them what you are heading out to do in the morning and they would ask you how it went. They were extremely helpful too. It’s a very new and clean building. The rooms are nice with large flat screen tvs. Plenty of room, enough for our family of 6. Free continental breakfast every morning. Will stay here again.

I really like the lobby/​lounge area. It was very comfortable and nice. Staff seemed to be very friendly. The room was very nice. 50″ flat screen tv and a huge love seat that could hold 6 people. I had an issue with the tv not getting signal but I think there was a wire loose in the back of the tv. There was tons of mirrors in the room which was funny to me b/​c it reminded me of a honey-​moon room. Room/​bathroom was very clean. There was plenty of parking. Tons of room. If you have a nice car that don’t want it dinged up, this hotel parking is for you. For the price, it def. was very nice. I def. would stay there again.

Great experience at Hyatt Place!
I booked this hotel for 2 nights when my family and I were staying in Atlanta. We decided to stay in Johns Creek because traffic downtown was too horrendous. I was afraid that the rooms might have been too small, but we found out that they were very spacious and we did not feel cramped at all. The hotel is decorated in a very modern style. Breakfast was simple, and if you wanted a hot breakfast, then all you had to do was order on the touch screen monitor in the lobby. The front desk was very courteous and helpful. Rates were super reasonable also. I probably will be back next time I visit Atlanta.

Hotels that cater to business travelers should all take a look at this Hyatt Place. Apparently they underwent a multimillion dollar renovation a few years back and it shows.
I love that they have spacious suites instead of rooms. The suites are tastefully decorated in a modern way with clean lines and earth tones. The flat screen is giant too! Free wireless in the rooms with a decent connection. The bathroom was small but I appreciated the ionic hairdryers and counter space in the vanity area.
Breakfast is complementary every day and features segmented pink grapefruit, fruit salad, oatmeal packets, 5 types of serve yourself cereal, yogurt, different breads and bagels for the conveyor belt toaster, mini muffins and donuts. I like that they offer real honey and peanut butter in the jam assortment basket. Tazo teas, juice, and coffee round it out.
Front desk is really friendly and showed me around after I checked in. They were also able to add a corporate rate to my room as I was checking out without a hassle. The gym is just 3 – 4 cardio machines. It would be nice if they could add a mirror to the wall and some free weights. I do appreciate that there’s a thermostat in the gym so you can crank the a.c. when you’re running though.
Pretty much everything you can ask for and super reasonable rates too.