Hilton Garden Inn – Johns Creek

Had a fantastic time celebrating after a wedding in the lobby. The staff was so accommodating and polite even when we could get a bit loud. Thank you guys so much!

The staff here are incredibly friendly. Renee is great. The rooms are very clean– a big thing for me. It’s also extremely convenient for the Emory Johns Creek hospital. The food was mixed. The Alfredo pasta was wonderful. Pasta was cooked perfectly and tasted fresh. The burger, on the other hand, I would never order again. It did not taste fresh to me and looked like a frozen patty. It was large, so if you are hungry and don’t care about freshness, it’s for you.

Came in for a Martial Arts Camp and they have a deal with this Hilton and I’m Very pleased with the customer service staff, the pick up drop off shuttle and breakfast, When I’m back in this part of Atlanta this will be my Hotel of choice !!!

Service was generally fine, the little extras like the popcorn, and the cookies and wine in the lobby were fine; the other niceties, like the concierge area where you can pick up (overpriced) items was on par with other hotel chains, but the room itself was very noisy. I could hear a lot more than I really wanted to, both nights I stayed. Maid service starts early, so if you didn’t get much rest because of the noises from other guests kept you up, you won’t be able to sleep in, either. The bathroom was pretty small, and it would have been a challenge to share it if I hadn’t been traveling alone. The room was very standard for a Garden Inn but the furniture hadn’t seen any updates in a while. My bed linens slid off the side of the bed at one point, because of what they use to dress the beds: a slippery down comforter and a sheet. I’ve seen other hotels do a better job of folding sheets to make a comfortable bed. The breakfast, which was included with our room because of the Hilton points, was pretty awful. They had a standard breakfast bar, and that looked reasonably fresh, but the made to order breakfasts we got were very bad and mine needed to be completely redone. It didn’t seem like the cook knew how to make my order! Fortunately the server was gracious but there was still a bill for the «gratuity» in spite of the issues. I did not make full use of the fitness or laundry amenities, but could see that with a longer stay they would have been welcome. If you are just looking for a clean place to sleep because you are exhausted and you are bringing earplugs, it’s fine. If you are looking for peace and quiet, and perhaps a hot, delicious breakfast, this isn’t the place. This hotel is not convenient to get to from the main road. There is a Panera’s across the parking lot that we used in order to avoid the hotel breakfast on the second day.

Staff was very friendly. As soon as we arrived, we were greeted with warm smiles. Check in was very fast and the lobby area was nice. Good location, very close to shops and restaurants. The room was okay. Judging by the size of my king sized bed at home, not really sure if the room they gave us was a true king size. Felt more like a queen. Breakfast is not free. Bummer. We ate at the Egg Harbor Café’, which was awesome. Hilton should have provided free breakfast for the price we paid for the room. They do have a restaurant downstairs if you want to pay about $ 11.00 for their breakfast. The popcorn they give out in the lobby is the best if I’ve ever had!

I’m always treated like a respected guest. Awesome, attentive, and kind staff. Very polite and competent.

Hilton Garden Inn Atlanta North /​Johns Creek is ideally located for our business dealings. However John’s Creek in general is not ideally located to a major highway.
This is a nice HGI and fairly typical of the chain. We arrived about 8PM during Winter Storm Remus. The hotel was completely full. Our room had a problem with the heat. Upon calling the front desk, the maintenance person arrived at our door within 5 minutes. He fixed it to get heat however the fan ran constantly — the heat worked fine but when the appropriate temperature was reached, the fan continued to run the air from the outside (brrrr!).
The next day, upon check out and asked how our stay was, we explained our situation so that the next guest wouldn’t have a problem. The desk rep was quite concerned and consulted with the manager. We were compensated with a credit to our bill as well as given extra Hilton Honors points.
Problems and issues happen. How the hotel manages and responds to the issues is what is important. Hilton Garden Inn Atlanta North /​Johns Creek did a good job resolving this one.
We would not hesitate staying here again.

3.5 Stars
When ever possible, I try to book the Hilton Garden Inn when I find myself in the Johns Creek area.
Pro’s:
+ Location– within walking distant to many restaurants, albeit chains, thanks to a tunnel under Medlock Bridge Rd
+ Shuttle– They do have a shuttle to Technology Park
+ Popcorn– They offer popcorn as an evening snack
+ Wifi– the basic level is free
+ Improvements– Thankfully they are starting to improve their property. They now have a large multi-​outlet plug in station near the beds, which mean you no longer have to hunt for an open outlet or unplug the clocks or lights
+ Bathroom Products– They are thankfully decent. They offer Neutrogena products, and unlike most hotels nowadays, they still offer the sewing kit and vanity kit
–Amenities– They do have a gym and an outside pool. They also have a small restaurant and bar onsite.
Con’s:
–Wifi– it maybe free, but depending on the usage, it can be slow
–Price– It tends to be more expensive than other hotels in the area
–Availability — This hotel tends to sell out a lot, thanks in part to its location to Technology Park and last minute books can be difficult to acquire
— Shower– Most rooms have tubs, and to step into it is much higher than one would imagine, especially when you are not awake
–Housekeeping– These guys start early. I am talking 8:30 am and if you forget to put the sign on the door, they are quick to enter upon knocking, so plan accordingly if you like to sleep a little extra or planing to stay in your room for early morning conference calls

So disappointed! I stay here every month for business. But I am going to change hotels for my future visits. I always liked this hotel because of the easy walk to shopping and restaurants. But in the 3 years I have been coming here I have watched the service go down and the price go up, I am done. They used to give you yummy warm cookies in the evening, then they switched to an oat and nut filled square which was only good if I was starving, now they only have popcorn, which I don’t eat. There is no free breakfast. They used to give me free bottled water as a reward for being a Hilton Honors member, now I got peanut butter crackers, which I don’t eat. The building has been under construction for the last few months not sure if it will ever be complete. They have awful carts that don’t fit all of my luggage instead of the standard large luggage carrier. I gave two stars for the nice lobby and great fitness center but those are the only good things left. Even the excellent customer service I used to receive is gone. It seems like I am always disturbing a personal conversation between staff members when I approach the desk and it is awkward and I feel like I am interrupting instead if a valued guest like in the past. Makes me sad it is time to move on from an old favorite.

Very basic Hilton– clean, functional, reasonably new, etc. I had a good room, but while I was there they were renovating, so there was noise during the day and signs of construction throughout. One of my party had one of the old rooms apparently, and she said it was lousy– broken AC, curtains that didn’t slide, bad drainage in shower, etc.
Staff was super nice and accommodating. Free wifi was nice, though slow. Don’t plan on streaming any movies, but it handles email.
Kind of middle of nowhere, and I was a bit surprised at how expensive the extras were. Asked for a red wine at the bar, and it was $ 13 per glass, which seemed a bit excessive since my room was under $ 100 per night. Also, if you’re staying here, plan on having a car (I didn’t) because the cab service the front desk recommends is pricey too– $ 75 one way to Centennial Park, $ 95 to airport.
On the whole, it was an acceptable experience, but I felt like I was paying big city prices for a small town hotel.

Every few months, my husband and I like to get away from our house full of DIY projects and our 2 needy dogs for the night, just to clear our heads. It doesn’t matter where to, just as long as it’s within driving distance and the price is right. We also generally look for Hilton Garden Inns, to get the points with Hilton and because we enjoy the quality of the hotels along with the value. We also love the free Wi-​fi!
This particular weekend, the hotel offering the best price was Johns Creek. We booked a whirlpool room and planned on having dinner at our favorite Indian restaurant, which moved from Decatur to Johns Creek a few years back.
When we arrived, we were excited to hear that we had been upgraded to a suite. The guy at the desk was super nice and helpful. The room itself was older, starting to show some signs of wear, and a little dirty. It wasn’t anything terrible, but just little things here and there that looked «off.» There was a lot of noise in the hotel that weekend, due to a bunch of teenagers staying there, but I feel like I could hear noises much more than normal in that room. We did enjoy the complimentary robes, the fridge and microwave in the room, and the breakfast downstairs in the morning.
Overall it’s a good place to stay, but unlike some of the other HGIs I’ve been to, I’m not sure that this is one I need to see again. It is close to a lot of shopping, food, and parks.

Had a great stay, comfortable king size bed, quiet room, no noisy heater. Had a great breakfast buffet the next morning, needed it after the Xmas party that I attended the night before at the St. Ives Country Club. Late review

I love hotels. They make me happy. Checking in and going up to my room just makes me happy.
Staying at a hotel usually means a variety of things:
1. You’re traveling. I love traveling, so this is good. You’re some place new, and about to do new and exciting things, hopefully.
2. You’re going to be at a place where you don’t have to clean your own room. Cool toiletries, and every day, your «residence» is cleaned for you, like brand spankin’ new and fresh, and you didn’t have to do a thing except maybe leave a tip.
3. Vacation-​time. OK, sometimes, you’re somewhere for work, but even then, it’s not the same place, different day. Same work, maybe — but different location. Like I said, new is good.
4. Room Service: Yeah, I know the food is not always stellar, but anything that allows me to eat while watching TV in bed is good in my book. Just seeing those metal covers on my plates brings a smile to my face. Hot coffee in a pot delivered by a guy in a black vest does my heart good.
Being a hotel freak — — I usually opt to stay at the best. The extra cost is worth it to me, and it is usually accompanied by extras like good service or other amenities.
Starwood Hotels — good.
Hiltons — — sometimes good, sometimes not so good.
Well, I was visiting a friend of mine in Georgia and wanted to be close to her home location, which happened to be in a city called Duluth. This being my first visit to the state of Georgia, I didn’t know what to expect, but finding a Starwood at this location left me slim choices — — so I checked out the Hilton site.
I found one that offered a deal that was hard to beat — and booked it. It is actually a «Hilton Garden Inn», so I lowered my expectations and figured I wouldn’t be spending anything but sleep time in my room, unlike other times when I vegetate in my room for hours just because I want to.
This hotel is actually located in an area called «Johns Creek» of Duluth — at the corner of Medlock Bridge Rd and McGinnis Ferry Rd. Whether or not that is central to Duluth or not, I never did figure out because that city is so widespread, or so it seems. Within a mile drive in any direction, there were plenty of fast food joints, small and large restaurants, stores, etc. which was convenient for me. I had rented a car so getting to these places was not difficult. A drive to Buckhead of Atlanta was a mere 20+ minutes, no traffic.
Checking in — the staff was extremely friendly and polite, and they gave me a «jacuzzi room» with a good view to the front of the hotel. Well, as good of a view as you can get from 5 floors up, which was their top floor. The room itself was really big and clean, with dual vanity sinks in the bathroom and a large tub, good showerhead with good water pressure. Closet space was ample, as was drawer space — — large television, 2 phones, a huge desk, a rather nice bed (though it was no Heavenly Bed but I wasn’t paying Heavenly Prices either, so this was great), a small seating area with ottoman, and nice lighting throughout. In addition to this, one great perk of the hotel was FREE WIRELESS INTERNET throughout the ENTIRE hotel — — - did I mention FREE? Not just that, but it was also worked perfectly throughout my entire stay. Major points for the hotel.
Conveniently, there is a small corner reserved for «store items» including essential toiletries you might have forgotten, and snack items. They have a good selection of soft drinks available in that corner also, and you just pick and choose what you need, show the front desk and they will just add it to your room bill. From the hours of 6−10AM or so, they offer a pretty nice breakfast in the lobby — — some hot items like scrambled eggs, to other cold breakfast items. Considering I came back to the hotel during breakfast time on most mornings, haha — — I took a peek but never did get a chance to eat it. I believe the front desk mentioned that it was $ 9.99, also added to your room bill. During the late afternoon, they offer a very well-​stocked bar where you can help yourself to drinks (make your own) — show the front desk, and again, it’s added to your room bill. Free coffee and tea ²⁴⁄₇.
There were two elevators available — both worked perfectly with minimal wait-​time.
There’s a pool but obviously not in use during my visit this past weekend since it was quite cold.
Parking was always easy, with many, many spaces available.
An additional plus was that unlike other hotels — — a «DO NOT DISTURB» sign placed on the door actually worked. Nobody ever bothered me unless I took it off, and on one day — — housekeeping left a bag of new towels, toiletries, etc. outside my door for my convenience, since I hadn’t left the hotel before housekeeping did. Nice gesture.
All in all, this particular Hilton Garden Inn was impressive on all counts. No room service = 4 stars, but you can’t beat the quality and price combo! Officially IMPRESSED!