Kauffman Tire

So far so good. I brought my car in for ceramic brake pads to another Kauffman location about a month and a half ago, but to my surprise they said I only needed rotors, not pads. But then my brakes started squeaking even worse than before, so I decided to bring it back. My friend recommended this Kauffman location instead, so I brought it by here. It was going to take 2 – 3 hours, but the pads they ordered had a manufacturer mistake (one of the directions were wrong). So it’s been 4 hours so far. I’ve always enjoyed Kauffman’s and I think they do a great job while actually caring about the customer. I’d like to leave this at 3 stars right now until I see how they work out.

I usually go to a different Kauffman tires to get my oil changed but since I’ve been overdue for one and I got off work a little early, I stopped by this location on my way home last night. I got here at 5:45pm and they were dead. The two employees working were just watching tv when I walked in. I felt bad walking in 15 minutes before they closed but I had to get my oil changed. Having two little kids, it’s hard to drag them out to run my errands so I had to take this opportunity to get this task done.
The employee that rang me up mentioned to me that my car required a canister for the oil change and that there would be an extra charge. I asked him if my car always required this canister since its never been mentioned to me before the past numerous times that I’ve had my oil changed. He said yes and that I’ve just never been charged for it. I honestly feel like he added on this «extra» charge because I made him stay later at work. When he rang me up, he said that he took off $ 5 of the «labor» fee to give me a little break. I compared my print out to past print outs when I got home and realized that he didn’t take off anything. I won’t be coming back to this location.

I had my two rear tires replaced yesterday and came to work. First it took over an hour to mount two tires which should have told me something. Well, after leaving work one of my tires was flat. I was not happy to say the least. Now I get the explanation that it needed bead sealer. Don’t you test for these things before people drive off or quality control for leaks. I will not be back to a Kauffman tire store in the future if you can’t simply mount a tire.

NTB wanted to charge me $ 32.50 to repair a flat, and Kauffman did it for free. Not only that, but they didn’t try to pull a hard sale on anything. They did the work quickly and were very friendly. I will be back when I need tires!

I’ve been using the Kauffman location that closed on Buford hwy in Duluth and was always satisfied. Happy to see that one of the guys that I worked with at that location is now the store manager at this location. Just got new tires, etc on my wife’s car and he treated me right. I had checked prices elsewhere and had my notes but his price was right in line and I like dealing with him. They are definitely my preferred place to take my cars for tires and brakes, etc. I had a problem once where a hose was knocked loose by mistake causing check engine lt to go off the next day. They took care of it in vere professional way.

I am, by no means, a car expert. Heck, you probably know more about my Honda Accord SE than I do! But when I almost hit someone about 4 months ago and had to slam-​literally SLAM-​on my breaks to avoid them, I knew that the squeaking that came from my breaks over the following weeks was not normal. I waited a week and the squeak became a screech. A week later it was a shrill. It got worse and worse. After a ton of deliberation, I decided to bring my car to KT.
I called the day before I brought my car in to schedule an appointment. The next morning when I walked through the front door, everyone-​and I mean everyone-​greeted me. I know NOTHING about cars, but I didn’t feel like I was going to be taken advantage of or that they didn’t care for my car. My brakes ended up only needing to be lubricated and they charged me $ 25.00 for it. Before I left, the mechanic that had been helping me informed me that if at any time the brakes started to screech again that I could bring my Accord back and they would put the $ 25.00 towards repairs. The overall visit took two hours and the mechanic had popped out every once in a while to give me updates.
I give KT five stars because I was really worried that not knowing very much about my car would make me seem stupid, careless and make me an easy target to get over on. None of that happened. I’m glad that I didn’t just go off of the reviews here and that I gave them a try. My experience was MUCH better than I was anticipating.

Well, unfortunately I have give them one star. Changed my 4 tires the other day around 6pm. The car was supposed to be balanced but they did not do a good job. When my car slows down, the stifling wheel gets jerking. Asked them to check it out today. The guy at front desk used an excuses and will not do it. So, I am sitting at their parking lot to write this report. Used to do lot a business with them. Guess I will not see them again.

I hate cars with a passion. When I blow out my birthday candles I always wish my life would be transported to a big metropolis with functional public transportation and fun stuff within walking distance. To give up my car? Glorious.
Alas, I live in the frickin suburbs and have to work and all that crap. This requires a vehicle… and me — being the non-​researcher when it comes to big, expensive purchases — bought the crappiest POS American car in the world… a Jeep Grand Cherokee. All I can say is I was probably stoned or something, because it was a worse decision than marrying that guy for the green card.
Anywayyyy…Kauffman is right down the street from me, so I pretty much go there for everything. Tires, oil changes, brakes, tuna sammiches, dead batteries, you name it. They know me there as The Cupcake Lady, but I think the whole world knows me as that these days. Glenn always takes good care of me, I think. He has even checked out my POS without charging me and told me honestly when he couldn’t fix something recently. I appreciate that kind of stuff.
My latest experience with them was after 4 dates in a row pointed out how my formerly bald tires had wires (are they called wires? Shit, I don’t know about this stuff!) showing. Each one begged me to get new tires ASAP, but I don’t like to be proactive. I’d much rather push til the absolute last minute and cheat death. It’s way funner. I finally gave in and went to get some new shoes for Jeep and not only did I get a great deal on the tires, but they also threw in some GREAT NEWS for FREE — FREE! Without charging me for it they told me that I needed $ 800 worth of repairs or my poor POS Jeep might just crumble to the ground. Wow, that was nice of them!
You know damn well I haven’t fixed that shit yet.