Mr Tire Auto Service Centers

It took way too long for what I needed done. I needed two new tires, that is all. Took almost three hours. Some things happened along the way, but really. Three hours? I should have just came in without an appointment, as it seemed others had bigger problems and were in and out with ease. Granted, I did ask them to «check» my alignment (which they went ahead and did, without telling me they were going to do, which is kind of rude and presumptuous).
I gave them my tire-​key. One of the guys came back and told me that it was a bit warn down, and he wanted to let me know before he did anything. He told me he’d try to get it off by hand. I told him I just used it yesterday (to put on my spare) so it should be okay. 30 minutes later a different guy comes back saying it doesn’t work; we walked back and saw the drill he was using it with. I was a bit frustrated they said one thing, but did another. This of course caused an extra charge to remove the lug-​nuts with the key on them.
When my car was ready, finally, I was missing a valve stem cap. It’s not a big deal, and when I went in they gave one to me, no problem. But it’s little things like this that show how careless this place can be. He gave me my key and said have a good day. I headed out and realized my car wasn’t where I left it, so I had to go back and ask where my car was. I don’t think I would have ever found it had I not asked.
Not an awful experience, but I’ll be going somewhere else to see if I can find better in the area. There’s a Meinke right around the corner.

My experience at this Mr. Tire was not that great. I went to get state inspection and they charged me too much also unnecessary charges. Not friendly service as well.

Pretty much the only reason why i go to Mr. Tire are well the tires. To be honest they do have a good selection of tires, and the pricing for the tires and the installation is hard to beat. They will also match or beat any of their competitors. On top of it the road hazard warranty that is an extra purchase, is well worth it, i’ve had to use it a number of times.
Otherwise, customer service is sort of meh. I’ve had better and i have worse. The cost of services for other maintenance items, alignment and oil changes, is pretty much in line with everyone else. They do offer a number of coupons, see them frequently in the paper as well as via email.
The other problem i have is with the Road Hazard. Originally i bought my tires at another location. I would have thought they would have had their computer system centralized enough to know that you purchased tires at another location so you can get the road hazard service at the location that you’re at. Well at the time (i don’t know if this has changed) they didn’t. And it was sort of jumping though hoops to get it done (required me to go home and find the receipt). Honestly nowadays, this isn’t something i should be having to do.

This place is a rip off, plain and simple. I wanted two front tires and an alignment. I asked for prices over the phone, they said the tires I needed were $ 79 a piece, and the alignment was $ 79 also. They put the tires on, and couldn’t do the alignment because I needed ball joints and tie rods. They quoted me 680 bucks to do the work. The ball joints were $ 189 dollars. I bought them for $ 12. I rebuilt my whole front end for about $ 60 and 3 hours of my time. When I went back to get the front end alignment, they told me the price was now $ 99. I said «no fucking way» and walked out.

They were great. Were able to take care of me on a Sunday without an appointment. I had been to a another tire store which wanted to replace all 4 tires on a car with only 20,000 miles on it.
Here, they were able to patch my tire at a fair price and send me on my way. Will definately be going back

Mr. Tire may do fine work on tires, but think twice before you go to them to for brake repair (and likely any other non-​tire repair). When they call you to give you your estimate, they may tell you that it’s too late to change your mind because they already started the work on a $ 700 brake repair that would cost you closer to $ 200 if you bought the parts yourself. Next time, just buy the parts yourself and take them an auto shop and they’ll just charge you for labor. The Dundalk location inflates the prices of their parts by an incredibly high margin, stating «they’re high quality parts.» Save yourself from feeling ripped off and ask your friends to recommend a good mechanic; stay clear of the Mr. Tire in Dundalk.

I have to give it to the manager (who’s name escapes me at the moment) he really took care of me my last visit.
I had a horrible sound coming from under my Charger when in reverse, I feared the worst.
Long story short my splash shield was dragging the ground (a quick look under the car may have found this out. duh)
And what I thought was a costly transmission problem ended up setting me back 14 bucks to button up.
Two big thumbs up for Mr Tire!