FedEx Office Print & Ship Center

Could not be any worse. Got here five minutes after opening, no other customers were in the store, and the male employee was too busy with his his personal cell phone to do anything else. The female was clearly annoyed that she had to work and proceeded as slowly as humanly possible.
It was later revealed when the package didn’t arrive, that despite nobody else having been in the store that day before or during my transaction, that the lazy genius shipped it to an entirely different address than what was clearly printed on my receipt and confirmed in store.
Seriously — stay away at all cost. There is a UPS Store a block away, go there.

I couldn’t deal with the incompetence of the employees at my local FedEx Office so I decided to try this location… Different location but more incompetence! I corrected the customer service person I dealt with when trying to ship my packages twice about the declared value of the item I was shipping. He finally repeated the correct value but now that I am home I have checked the receipt and see he undervalued the item I shipped! I corrected him twice and he still got it wrong! Possibly the worst part was that he insisted on opening the box to «inspect» my packing job. Then he attempted to reseal the box and he did a lousy job. So now, my package is poorly sealed and this moron did not insure it for the amount I told him to. From now on when I need to ship something I will go to a real FedEx location. I hope to never set foot in a FedEx office again!

Couldn’t have been more pleased with the service that I received here whilst creating memorial cards for a wake. The staff were friendly, willing to help, give ideas, and were upfront about document creation costs, etc. Some aspects of the design cost more than others, and they always kept me abreast of what I was looking at money-​wise. No surprises at the register.
I worked with several people during this process and they all seemed interested in making the best product. If I said something that I liked, they didn’t just say «ok,» they thought about it and, if they didn’t agree, offered an alternative. I really appreciated this; it meant they actually cared about the end result. After getting some ideas down, I came back the next day and looked at proofs that had been developed, made some tweaks, and picked up the cards that afternoon. They looked beautiful. The price was completely reasonable… we had a quarter page picture on glossy card-​stock with text on the back as well as some smaller handouts (12 to a page) printed on a nice earthy cardstock. For 100 of each, plus all the design costs, it was only 80 dollars. Especially when you’re overwhelmed with the task of planning a funeral, it was really nice to be able to trust this job would get done well by the staff here.