Hoffman Audi

I just recently bought my first car from Hoffman. I researched endlessly trying to find the Acura ILX I wanted. I couldn’t have gotten a better deal on a better car anywhere else. I am in love it with. Anthony and Jon are the most patient and professional people in the world and helped me along every step of the way. Fran another manager was also awesome. Everything moved right along quickly and I was never left waiting. I’ve been dealing with multiple dealerships trying to find the car I wanted and I am so glad I found Hoffman. I would highly recommend them to anyone.

I had a wonderful experience at Hoffman’s used car superstore. The sales consultants were courteous, pleasant, and honest about the availability of a car I was interested in. I would not hesitate to recommend this dealership to anyone in the market for a used car and looking for a great customer service experience.

I will preface this review by saying that I don’t like car shipping, but unfortunatey I am in the market for another car. I put it in the same category as buying a new cell phone. I tell my husband just tell me the date and the time and bring me to the store and I will pick out a phone.
However — buying a car is a little more important because I am more likely then not I am going to have my car for a longer period of time AND it is a bigger expense.
We were driving to the Hoffman Lexus dealership late on a Saturday afternoon when I saw a car that caught my eye at the H Lot. My husband and I parked the car and got out to look at said car. Upon closer inspection we determined that it was higher in mileage and older then we wanted although the price was within my range. We were approached by a sales person who asked what we were looking for and when we told him, he told us that we were more likely to find something at one of the specific Hoffman dealerships next door. From what I could gather — H lot does have a lot of deals but the cars are mosly older models with higher miles. They do have a wide variety of brands — from standard to luxery vehicles.
After the salesman basically told us that there was nothing on the lot that would be what we were looking for we walked towards our original destination. As we were looking at cars on one of the other lots we were approached by a sales person whom we assumed worked at this dealership. We were wrong, however… it was the manager from H Lot walked over and he wanted my name and phone number (something we were not asked while over at the H Lot) to put us on a «list» so if something came in that fit our specifications he could call us. I said no on several occasions while he kept talking and did not get the message that they did not and probably would not have what I was looking for. I did not appreicate being ‘talked to death” and felt strong armed. He came off as desperate and even if I found something on H Lot — his interaction with my husband and I was a big put off.