Enterprise Rent-A-Car

Jim provided excellent customer service when making our reservation, and Ben was very friendly and helpful when we returned our car. Very helpful during a transition between cars in our family.

This is in reference to Assistant Manager, Benjamin Sparkman, who has been actually the manager of the East Moline, IL office for some time now. I have rented from this location monthly for over a year now and I didn’t think another manager would do as great of a job in service, professionalism and going above and beyond than the previous manager Curtis. And then when Curtis was transferred to Chicago and his right-​hand man, Manny, was transferred to the airport, I really thought things were going to go bad a bit. Rather instead Benjamin (Sparkman) has given the same top level of quality service that Curtis did and with totally new staff at that location. The other day I grabbed Benjamin’s business card to give to several business friends and noticed it still says «Assistant Manager» and I just had to write to say and ask that he be given the title he deserves and performs daily now for months, «Manager». He handles all the same responsibilities that Curtis did with the same quality service so I would think it right that Benjamin have the same title as appreciation. I hope you agree. Thank you, Jeff Sonnenburg
JEFF SONNENBURG
#7WXQXFS
Platinum (current tier)
1541 points to date as of 12÷1÷2015

The guy’s at this location are very nice, their service is excellent. Would highly recommend them.