Metric Motors

Decided to take my car here based on the glowing reviews found online and their purported specialty in imports. The communication on their part was truly atrocious — they never once called me back when they said they were going to, they didn’t indicate that a significant amount of additional work might potentially be required after the first job (replacement of a broken timing belt), and they did not stop work upon discovery of this additional required work. Any mechanic familiar with interference engines would have been aware that a broken timing belt had a high potential for damaging the engine, but they never even mentioned the possibility. I was forced to pay much more than the car was even worth in the end, as they daisy-​chained these repairs together to where I could either pay a large amount and receive a non-​functioning car, or pay an exorbitant amount and finally receive what I originally agreed to. Incredible. If you value both your wallet and your vehicle, you will not bring it to Metric Motors.

Normally I would say they are a great place to get your car worked on. Quick. Done right.
Got my AC condenser worked on recently and it was fixed for $ 425 which was fine. But later that afternoon got a call that my cooling fan was broken too. I didn’t understand this because it wasn’t overheating before we took it.
I usually give ppl the benefit of the doubt.
But i was further frustrated when I got into my car and my shifter knob was broken off (they didn’t inform me of that or offer to pay), again I shrugged it off. I guess you could call me a push over. Later when I got home, my shifter knob essentially locked up and would not shift out of park!
Had my husband and father work on it, so now it shifts but we will need a new shifter asap.
Also found a keep sake rear view mirror charm broken off and again no apology or even acknowledgment of it.

10 days in advance I set up an appointment for service on my car. I emphasized I would be waiting and was flexible on time and date. I went in this morning to honor my appointment. Mark was surprised I would be waiting as it was not set up as such in their system. I was told it would be at least four hours. I asked Mark why I was not told that when setting up my appointment. There was no answer and no concern.
I decided to proceed even though this would really mess with my schedule. 20 minutes after my appointment time my car was still not in a service bay. I decided to cut my losses and go to a service center that understands the concept of appointments and cares about their customers.

Exceptional service! Had an oil change and the staff was the most professional and courteous. Really was a pleasure. Thank you!

I was very impressed with Metric Motors! They were courteous and I feel they are very honest. Jeff called around to get me a part at a better deal and when he found the part that he ordered was broken, he took care of me. What a great guy! They kept to their quote and fixed my car in a timely manner. I would highly recommend them!

Came here based on a recommendation and I will never go anywhere else. These guys were friendly and quick.
Most importantly, they were honest. I took my truck in for an oil change and brake check. They told me my brakes were good for a few months longer and didn’t pull the «I would never let my wife car my like this.»

This is a great place. Great service, prices and very honest. Highly recommend this shop.

Its running great Mike, the DTS bar made a big improvement in making the drive train tighter. Im looking forward to driving it home to the PNW.
Cheers

So far always done good work in timely manner. Prices are fair too. Always clean and professional. I usually sit in their front room where they have TV and couch and coffee and sometimes donuts. I feel they are trust worthy to be honest and do reliable maintenance on car.

Highly recommended — cheaper than dealer. Only shop in Edmond/​NWOKC I trust my car with. Service is timely and efficient. Plus complimentary coffee and donuts top it all off!

Amazing mechanic shop. Brian and Owen are super helpful and knowledgeable. I took my 2007 Sierra to verify that the $ 900 worth of services that Bob Howard GMC recommended were real (surprise, they weren’t). I spent 70% less than at the dealership and my truck was ready when promised (a foreign concept to the previously mentioned shop). I am so happy that I took my coworkers’ advice and tried Metric Motors. I know where our trucks will be serviced from now on!

These guys are great! Professional, efficient and honest. Good pricing and great service!

I’m not a car guy and often wonder if what I’m told needs fixing is totally accurate or offered at a fair price. I never feel that way at Metric Motors. I’ve been in 4 or 5 times and have always been treated fairly and with respect. Their technicians are helpful and prompt. I always leave with a vehicle that runs better and a feeling that I was charged a fair price for only what needed to be done.
I do not feel that way at the dealership (where Metric sent me once after looking at my car for a few hours for free, apologetically letting me know it was a computer issue had to be done at the dealership) or at other mechanics I’ve been to previously.
If you you need vehicle service done in Edmond or north OKC, there’s nowhere else you need to look.
In addition to this — which warrants five stars in itself — their waiting room is large and comfortable, and they provide donuts and free freshly-​ground coffee. Fantastic.