Precision Tune Auto Care

I have always changed my own oil and filter but the older I get the less I like doing it. I have a Dodge Ram 1500 which is easy to get under but reaching the oil filter is a real chore. The last time I changed the oil I purchased the oil and filter from Wal-​Mart and the total cost was $ 30.89. I decided to give precision tune a try this time. The gentleman was extremely friendly. I went with the standard oil change and was not pressured into purchasing anything else. In and out in 20 minutes. Total cost $ 35.05. Do I believe it was worth the $ 4.16 additional to not have to drive to Wal-​Mart and crawl under my truck and get frustrated. Heck Yeah. Good job Precision Tune.

DO YOURSELF, YOUR CAR AND YOUR WALLET A HUGE FAVOR AND KEEP DRIVING PAST PRECISION TUNE … DO NOT LET THEM TOUCH YOUR CAR. If I could give them zero stars I would. Went there last Thursday to get an alternator replaced. Was told it would take 2 to 2.5 hours. Left almost 5 hours later and my car wasn’t driving correctly. Saturday I had to jump start it three times and took it back and told them something was wrong with the alternator they installed. They supposedly checked it and told me everything was fine. Wednesday evening I was driving 55 miles an hour and the car shut down. Luckily there were no cars around me as I managed to maneuver my car to the shoulder. I jumped started it again, and not even two minutes later it died again. I was able to pull into a 7-​Eleven parking lot so I would not be stuck on the shoulder in the dark and risk the possibility of getting hit while waiting for a two truck. I had it towed to Christian Bros. in Edmond where I normally get my car fixed and Thursday morning they called me to tell me the alternator in my car was bad and didn’t work after performing a diagnostic test (supposedly what Precision also performed). Well, I called them and told the manager and said I didn’t feel comfortable with them working on my car given ALL my bad experiences with them and asked that they either reimburse me or pay to have Christian Bros. replace the alternator. The «manager» told me I had to take it back to them to have them cover it even though I repeatedly told them I didn’t feel safe having them work on my car considering I could have had a terrible car accident or worse. So, I am warning everyone, do NOT TAKE YOUR CAR HERE FOR ANY REPAIRS. Take it to someone reputable who knows what they are doing and doesn’t have to «google» or «read message boards» — manager’s words, to figure out how to work on your car. So they called me 18 minutes before closing time today to tell me my car was done and «by the way» you have a huge transmission fluid leak and we don’t fix those. Strange thing, there was no transmission fluid leak that morning at Christian Bros. prior to the tow truck they ordered picking up my vehicle to take it to their shop. Took it by O’Reillys to check the transmission fluid level, and turns out it wasn’t that. It was a coolant leak by the radiator from either a loose hose or bolt. Also, when Sarah called me at 3 to tell me my car had arrived at their shop and they were working on it, she made no mention of this HUGE TRANSMISSION LEAK, which only confirms that they caused it. Additionally, they broke the strap that holds my battery in and just threw the two pieces in the engine. I had to fish them out. I have NEVER in my entire life encountered such horrible and malicious service and never had such damage done to my vehicle from a shop that is supposed to be repairing it. Been telling people what happened and they all tell me they have heard horrible things about Precision Tune. Wish I had talked to them prior to taking my car in last week. And during this whole ordeal I have NEVER received an apology from either Sarah nor Nathan and from other online reviews I have been reading about this Precision Tune location, that seems to be the norm for them … do a repair incorrectly, don’t apologize, damage something else, don’t take accountability … I don’t know how they are still in business.

I liked them a lot! I got in quick for an oil change on my car, and the filter was clogged and they sent out for one quickly, and within 30 minutes I was out of there. It would have been faster had I not had to get the filter but that’s completely fine, they took care of it all in no time, and I was impressed.
Very friendly staff as well!

I got my oil changed here 9÷19÷2015 and I had a terrible experience. I know most places take out your air filters and try to sell you new ones, which I politely declined because it was going to be an extra $ 100. They also tried to sell me new windshield wipers, which I knew I didn’t need because it rained the day before. I felt from the moment I walked in that they saw me and thought, «Here’s a dumb young girl, let’s sell her everything and tell her she needs it». After my visit, I couldn’t use my glovebox so I took it home to my dad and they had reinstalled my air filter and glovebox incorrectly. Never, ever again.

Excellent service! Was able to get us in quick and was extremely pleasant to deal with. Will definitely be combing back here from now on!

Quality care. Quick turn around. (Feel lost without my car.) Explanations that are easy to understand. Always made to feel that me and my budget matter. Definitely recommend!

Precision is a great place for an oil change. Quick. Clean. Professional. Never pushy. It’s at a difficult intersection but well worth the hassle.

Worst customer service known to man. I visited them on 12÷16÷14 for a premium synthetic oil change and included in the service was tire check. After paying for my service, I noticed my car pulling quite a bit and after driving the 2 miles home, I get out only to notice the front passenger tire is nearly flat. I call them and received no apology, instead I was directed to drive back.
Arrived back at the shop and the lady at the counter didn’t acknowledge me for so long, that who I assume was the manager asked if someone was at the counter. It wasn’t until then that she asked if I needed any help. Again, I told her what transpired and again, no apology.
Before you take your vehicle here, I want everyone to ask themselves a question. Would you really entrust your car to a shop that advertises maintenance that they DO NOT comlplete? Furthermore, if they are so negligent as to ignore a low tire, is it not indicative that they would be even more negligent with tasks which are even more «complex?»
I can pay $ 60 at my dealership but chose to go here because of the convenience, having said that, convenience is NOT worth the potential expense incurred when places such as this provide miserable and substandard service, both towards the customer and on the vehicle. Do yourself and the your car a favor and go elsewhere, as I will be doing in the future.

I have never left Precision unsatisfied.
Their folks are excellent about getting my oil changed quickly when I drop in. The most I’ve had to wait was when the brake pads needed to be replaced, which was about 2 hours. The waiting room is nice, clean, and a pleasant place to read and/​or play Candy Crush while my oil’s getting changed. Plus, they offer complimentary beverages to boot.
The staff are always pleasant and knowledgeable, even when it’s something they can’t handle in store. Recently, my front wheel bearing needed replaced, and while Precision isn’t the type of place to take care of that, the person who had looked at it explained what I needed to tell the mechanic and what kind of price I should expect.
I am very happy that I have a place I can trust to get the quickie but necessary stuff done and get me back on the road a-​ok.

I have always found precision tune to be very professional and timely for oil changes. BUT, I recently took my car in for an AC check. The guy insisted my blower motor and blower motor resistor needed to be changed because both were completely ruined, told me it would cost $ 600. I felt sketchy about it the next day I took my vehicle to a local auto shop and within 15 minutes told me my resistor was out and the blower motor was completely in tact. They charged me $ 200 and my AC works perfectly! Will use for oil changes but nothing else because of that encounter.

They gave me a price match! Walked in with a coupon from another place and no hassle they matched prices immediately; made me feel valued and never been here before! If all goes well with oil change & rotation I will be coming here more often! They get you in and out super fast too! Like they say time is $$$!

My car wouldn’t start but a few hours later it worked again so I took it to Precision Tune since it was nearby. They said it was the battery and that I needed a new one. I believed them since my current battery was several years old. Two days later my car died again. I got it towed to a mechanic shop near my work place that was vouched for by several co-​workers. Turned out, it was my starter that was the problem, not the battery. I also discovered that the battery Precision put in my car was way too small and it wasn’t even bolted down correctly.
I called Precision back informing them that they put in the wrong sized battery and I wanted a full refund. I talked to Bobby and he informed me he’d have to contact the manufacture to confirm. He said he’d call me back on Monday and he did.
I got a full refund back for the battery including the ridiculous $ 19.90 they charged for a battery test. I have to commend Bobby on his excellent customer service. He was very nice over the phone and I got my money back so I’m a happy camper. However, I can’t believe they put in the wrong battery. Isn’t that basic mechanic shop 101? It didn’t fit the metal frame that the battery sits on so that should’ve alerted the mechanic.
Since my car broke down, seven different guys have looked under the hood and the first thing every single one of them commented on was the wrong battery size. Not only that, the battery was unmarked — no company name, CCA, volt, reserve capacity… etc. There was a sticker with the date ¹¹⁄₁₂ = November 2012. So they put in an old battery that was 8 months old and charged ~$ 160. O’Reilly did a test for me and said it was only 70% charged.
So many red flags came up during my visit here. I won’t be returning. I’ve had my car for 11 yrs and this is the first time I’ve ever experienced car troubles. You bet I’m going to be very cautious with all future repairs!

The quickest and most professional place for an oil change! They send out coupons which can make their service extremely cheap. They always offer me a cold beverage while I wait and are always friendly. Precision is the best!

They were so fast it’s like they didn’t do my oil change lol but I checked and they did. That was cool also they give you a free drink wile u wait. Good place will go back again but be on the look out for the prices to change up and down. Also what i think is odd that they will send out coupons but they will already be lowered so they will not take your coupon for a already lower price. Kinda odd but lower prices is always good.

As a female I dread getting my vehicle’s oil changed because I hate dealing with the salesman pressuring me in to buy/​fix/​add/​upgrade this and that while leaving dirty grease marks on my vehicles interior (coughjiffylubecough). The people at Precision are refreshingly not like that. Always polite, respectful, friendly and quick. They don’t pressure you in to adding on this or that service. They are straightforward and so are their reasonable prices.

I needed my oil changed and I’ve been passing by this place to and from work everyday. There was a guy with a sign for a deal on the oil changed so I figure what the heck? It’s convenient.
I walked in was greeted by one of the staff. He was very friendly and even offered me a cold beverage as I waited. I just got the standard and they didn’t push me to do any of the extras. It was a special of $ 4 off any of the packages. It took about 30 mins for my car to be serviced.
Overall they were very efficient and I would use them again for future oil changes.

Nice clean store and ample waiting area. I was there to get the basic oil change but let the counter lady talk me into getting the next higher up which would include fluid changes and refilling. Only problem was, when I went to double check later on that day (as I usually do) they had not refilled or changed any fluids that I could readily check like windshield wiper fluid, the container was bone dry. She told me to bring it back in. I wrote it off, but probably will not return.

Don’t let the suspect people they have waving around their special deal sign outside deter you.
This place is exactly what you want for an auto tune place:
–Fast
–Cheapest Oil Changes I’ve found
–Less lead times for larger work (like brakes)
–Friendly Front Desk and Staff
–Don’t try to sell you an engine rehaul when you ask for an oil change
They check the vitals while they are doing the oil change, like brake pad wear and give it to you as real and honest as they can.

Great customer service, best priced and quick service. Needed Ford Van alternator replaced and called around to get quotes. Christian Bros, Reynolds Ford were $ 200 more than Precision Tune and required all day wait time. Precision Tune had me out in less than an hour. Bobby, Precision Tune manager, knew the part was only carried by a few suppliers and knew exactly where to go. I was so impressed with all of their service people. While sitting in the lobby I heard multiple conversations from Bobby the manager with customers explaining different things about what was right or wrong with their vehicles and was impressed at how customer service oriented they were. I even heard Bobby discussing with another shop how to save a customer money and provide the best choice without the customer being present to hear the conversation. Very impressive and without any hesitation I would highly recommend them to my most valued friends or family.

I’ve been going to Precision Tune for years but I will never go to them again! I paid for an oil change basic enough right? Well a few days later I learned that they drained the oil out of my car but did NOT replace it! So my Camry died on the side of the turnpike. Now of course they say they’re not at fault and they did everything right yada yada bull crap because you idiots killed my Camry. And I’m not the first person to get screwed over from you and I’m sure I won’t be the last. That’s all I can say, you get what you pay for I guess, cheap service, minimum wage employees have no clue what they’re doing.