US Post Office

Love the ladies staffing the counter here. Always friendly and chatty and once they even stopped me from accidentally buying the more expensive packaging. I work nearby so this is my go-​to post office and I have never had a bad experience. Lines are never really long probably because it is hard to find. Hope they keep it that way.

I got in and out quickly — no line, plus the counter person was very friendly.
My problem was finding it since the map made it look like it was one street over. I asked several people on the street, but they referred me to the one on 4^th.
Perhaps some better signage (i.e., something that projects from the building so you can see it from the next block) would help.

I frequent here often and I always make sure to make labels on my packages before I bring them over, otherwise I have to deal with waiting in the line way too long. The staff seems stressed out and not so friendly whenever I have been there. I was just thinking the other day, when I needed stamps, that it would just be too easy to have a stamp dispenser machine so that I wouldn’t have to wait in the long line to get them and I see others feel the same way as well.
I mean, we are at this day in age where convenience is crucial to a thriving business. My recommendations are to be open during the weekends esp during the holiday season, to have higher volumes of staff esp for the holiday season, and to have a self service machine in the lobby to minimize long wait times.

My bar for POs is pretty low but this one really distinguishes itself for sucking.
(1) No auto postage machine in the lobby. Um, why? Also, a non-​working scale.
(2) I have a PO box here. I have come so many times during operating business hours to open my PO box only to see a handwritten sign on the door that the business is closed for a «holiday” — and we are not talking about the day of, but like the day before or after, on days that are NOT national or PO holidays. Sketchy. They also don’t adhere to the lobby hours on the PO website. The lobby is open «around» those times but they leave themselves a buffer of like 20 mins on either side so they can lock down the lobby and leave the minute it’s 5pm.
(3) The final straw: there is a woman working there with long, curly, brown hair who does NOT understand what the new «Standard» package service is and how it differs from the old «Parcel Post» it replaced last month. I have used the new service ten times in the last month since it changed over and have never once been charged for delivery confirmation (the new Standard way of shipping INCLUDES it in the price rather than charging extra for it, as they did for the old Parcel Post program). We argued about it for a good 5 minutes and she just kept pointing to her computer (from 1994) that showed her an option to charge for extra services. Meanwhile I was incredulous that she had no idea about the details of the new postage changes. She then told me to go look it up online. I did when I got home. And guess what, I was right. So was the PO I went to in Bellevue to mail the package– they didn’t charge me extra. It makes me wonder how many unsuspecting people she has ripped off in the last month by charging extra for a now included service. I have reported it to the PO but I am not holding my breath. Beware if you use this location, the employees are incompetent.

Understaffed but usually short lines. oops the secret is out. Only one person staffing for the next month.

Generally friendly staff, when I do have to get service from the counter (I have a PO BOX there).
Major con: even during busy times, usually don’t have enough staff = long wait times. I agree with Rachel A. about postage machine… I sure as heck would use it if it was available!

Yeah, this PO is pretty gross.
–Dim, flyspecked lights that cast a sick yellow light over everything? Check.
–A depressing «historical» exhibit in the corner with a decaying wagon? Weird. Check.
–A self-​service machine, so that those who just want stamps can fly through? Oh wait, no.
It smells of cabbage, expired stamps, and dead letters. I feel so sorry for the employees who have to work in this pit all day.

This post office stinks.
The Facts:
1) It always takes a super long time. No matter how few people are in line.
2) It has no self service machine, because apparently it’s not big enough to justify one.
3) once when i waited in line for 45 minutes to forward some mail, i gave them the new address to forward the person’s mail to, left it in their hand, and then had the mail back in my mailbox just a few days later. They just sent it back to me…
4) I only am willing to go here still because it’s one block from my office.
5) they almost got one extra star because i think one of the women who works there is nice. But then i didn’t, because not everyone one there has been super nice.