Great Western Termite and Pest Control

Highly recommended Them. Im extremely happy with their services. Ive never had any issues .
I have a dog so ive requested to get a call prior to coming and they always call. Very punctual

I have been on service with Great Western Termite since 1993. I am very happy to say that in these years I have have outstanding service and my home has been taken care of by honest people. I have had repair work performed by Tom and am happy to say that I was very pleased when the work was completed. I highly recommend Great Western for your Termite and pest control needs.

After years of great bi-​monthly sevice from Michael Corsi… they have sold to Great Western. My first experience will be my last. I called because I had a real ant problem… I was told I would be called by Bob… no call. I called again the next day and was told I would be called by Bob right away… no call. Today was the fourth day… I called and cancelled the transfer of my service from Corsi’s to Great Western. I was told she would have Bob call me right away and she was sorry… I am the one who is sorry…

Spoke to someone on Saturday ⁵⁄₂ and they said they would have someone out on Monday ⁵⁄₄ to set traps for a raccoon problem. No call, no show

My elderly mothers jewelry went missing after a visit from the pest control man. Has anyone else ever had a problem with this company and things going missing?

Great Western (GW)used to be located at Temple City/​Arcadia area until the rent in these two areas got too expensive. Great Western is a locally-​own termite company that is different than most nation-​wide pest control that you would typically see. They respond faster, and they cares more about their local customers. Ask for Rick. I had a great experience with him. I had obtained over 10 different termite company’s free estimate and quotes on how to treat my house when I had massive termite problems in the past. I researched on methods to efficiently remove termites. He explained to me very clearly on how they (GW) would treat my house and also what type of chemical to use to eliminate all the termites. He went through options with me, and he even go further to educate me on which trees that were on my property that were termite infested. He would recommend repairs that I should do (not by him) that will prevent potential damages in the future. Especially the way they treats subterranean termite, they really dig deep 1.5 — 2 feet trench all around my property to soak it with all natural chemical that is not harmful to human and dogs, but it would eliminate subterranean termites. Most company would only dig 6 inches at most.
In the area that I live, it is common to have light-​weight concrete tiles as the roofing material (to prevent fire) which could crack easily when adult human step –on or stand– on it. They have ’tile-​saver’ to protect my roof tiles during the setup of the fumigation. I have been very happy with Great Western Termite’s services for the last 5+ years & my house is termite free. If I have a choice, I would prefer to support a local business that is good at what they do! I would definitely continue to use them.
I have annual contract with them for years. They explain to me in details if I ever have termites, they will take care of it for free and my house will be safe! It will also covers the annual check-​out and cares to continue to prevent termites. I believe in annual preventative care than trying to «play game» to save a dollar or two. I have nothing, but good experiences with them. I would definitely recommend GW to my friends.

I called for the roaches services, however, their service was horrible. They promised that it is guarentee and you can call them anytime between the months at no charges. However, when you call them back between the month for follow up treatment, it took many calls before they reply back you even you left them messages. Absolutely NOT recommend their service to anyone.

I have never had a termite inspection and I am glad I chose Great Western Termite. They answered all my questions and they let me know what I should expect from them. I am a new homeowner and will definitely be using them again. They also told me about the yearly service they will be offering once the warranty is over. The yearly service is something I will need for my home. They explained to me that it works like any other insurance… pay for the following month or year and in this case its for the following year and I will be covered for free treatments because I have paid the yearly service. The girls in the office are wonderful and very helpful. I really do recommend this company!!! The best part of the yearly service is they call and remind you and no other insurance policy will call you they simply just cancel you.

One of the most misleading companies that i have dealt with. When the time closes in for the yearly coverage to expire, the company will send you a letter to schedule an inspection. You do, and the inspector comes and performs his check. At this time, you are offered the yearly contract to sign for the following year. What they don’t tell you is that the inspection that they just performed was part of the next year’s charge of $ 300. On top of that, the inspector assures me that by signing the contract, you can call the office and cancel within a week if i change my mind. My mistake was acting on this good faith and signing on the dotted line. So, my wife called to cancel and was assured by the receptionist that it was fine to do so. A couple of weeks later, we receive a statement saying that we are overdue the $ 300 for the inspection. I called them up and I talked to the supervisor. He simply told me that their workers do not tell their customers that they can cancel the contract within a weeks time. He goes on to say that, «Don’t you read the contract before you sign it?» I tell him that I was acting on good faith of the inspector that I am able to cancel if desired (again, my mistake). I go on to tell him that it is not the $ 300. It is the fact that no one tells you up front that the inspection performed is for the next year’s contract. Then not one, but two co-​workers of your company assured us that the contract can be canceled (inspector and the receptionist). The supervisor said that this is a rare complaint. I’m not so certain. Why would the inspector check the house first and then offer the contract to sign? My wife and I took it as a $ 300 lesson in not to deal with this company next year. So, if anyone is reading this, don’t make the appointment for your annual inspection!!! That will commit you to the next year!