How do you ruin donuts? Dunkin certainly does. Some of the worst donuts I’ve had. Over priced, under-glazed and unfriendly staff. Strike 3 they’re out. And $ 9 for a dozen donuts is not cheap. These are not specialty donuts. They’re below average at best.
Elisa L.
Rating des Ortes: 1 El Paso, TX
There is always really weird stuff that happens at this particular location. The staff is always annoyed or tired, and I get that, I mean these kids are working at a 24 hour location, BUT the least they could do is serve a coffee that isn’t 90% cream. I’ll come here sometimes if im desperate since its 24 hours. The dark roast with almond milk is good and actually tastes like coffee instead of sugar. Just beware of the guy that’s always loitering in the parking lot telling a story about his boyfriend that hit him, in which he took his wallet and now needs to pay for a tow truck because his car has broken down. He’s a scammer and I’ve seen him say different versions of it almost every time I go.
Louis L.
Rating des Ortes: 1 El Paso, TX
NOSTARS! This morning was very disappointing. Dunkin’ Donuts no longer makes the powdered sugar lemon filled donuts. They will make them special order however. So last night I placed a special order. This morning I woke up at 6 o’clock AM and drove from the west side of El Paso to the east side to pick up my order. When I got here they had made me chocolate covered lemon filled. When I asked them to correct my order they told me they could not do it. And the donuts that they did sell me in exchange were already cold and hard. What happened to Dunkin’ Donuts I loved years ago? I will never buy Dunkin’ Donuts again.
Esra M.
Rating des Ortes: 3 Columbus, GA
I like their donuts and it was good as always but the place looked kind of old. I did not like how the sitting area is so open that everyone can see inside and look at you but besides that, the food and coffee were good.
Bianca G.
Rating des Ortes: 2 El Paso, TX
I went when it first reopened and it was nice. Apparently gone down hill from there. Now it’s dirty, the donut selection is slim, and I’m not digging the coffee. They seemed to have changed it somehow. The staff can be rude and act like you are bothering them. I stick to Starbucks for my coffee and go out of my way to Krispy Kreme for donuts if I have the time.
Carmen S.
Rating des Ortes: 2 Whiteriver, AZ
My favorite donuts, much better then crispy kremes!!! Update, we went in the other day and boy have things quickly changed… new staff is older and don’t seem upbeat… tables had crumbs on them and even though they saw that we were looking for a clean table they didn’t bother to offer to clean one for us. Sad that during the grand opening the staff was young and upbeat and now just months later it was not at all enjoyable.
Shirley M.
Rating des Ortes: 4 Clint, TX
I decided to quit Starbucks and get my iced lattes cheaper. A women who attended to me, was by far what other reviews put, she was nice, helpful, funny and spoke to as family, I should have taken her name. She gave me a free bagel, with cream cheese, and I’m hooked. But I’ve gone there about four more times and I haven’t seen her since. And that’s when the other reviews come in, the staff, seem like either bunch of high school students or other women that want to get the f**k out. But my iced lattes are never to disappoint.
Caroline M.
Rating des Ortes: 5 El Paso, TX
Re-Opening or a Grannd Opening, I’m not sure, I’m new to El Paso. Theyre giving out free coffee for three weeks! I can say we have already been here about 8 times to get our free medium iced coffee… and maybe a donut or kolache. The service is great, fast and efficient. The place has been packed as you can imagine but the line goes pretty fast and you can usually find a parking spot. I love it. We don’t really have DD in San Antonio.
Jonsie G.
Rating des Ortes: 3 Austin, TX
Stopped by today to try out their new menu — especially the Tuna Melt. I was told that they don’t have that menu item yet. So got the Turkey bacon & cheddar. Good sandwich, all ingredients fresh and the sandwich had a barbecue type sauce. Good size sandwich for $ 3.39. AND you can’t beat their vanilla latte !! It’s tastier than Starbucks and cheaper also !! They are a bit slow, but it was really good.
Shaunna C.
Rating des Ortes: 3 Covina, CA
The staff was not very helpful, but as I always say, I am not there for the staff! The donuts were alright, not nearly as great as I wanted them to be. It was super busy in the morning, line almost out the door. I will say, the iced coffee with cream and sugar was amazing. I was super happy with it and everything was super cheap. Again, staff was horrible. If I could rate it, it would be 2 ½ stars… but I rounded up for this review.
Bill K.
Rating des Ortes: 2 Wimberley, TX
I have had to drive away from this place numerous times because the wait gets too long. The coffee is good if you have all day to wait for a cup. Maybe if people wouldn’t use the drive thru to get donuts for 6 little league teams it would be a little faster.
Jenna C.
Rating des Ortes: 2 Beaufort, SC
I’m very disappointed with this dunkin donuts. We’ve stopped here a few times, at all hours, and it never fails: the donuts are lacking in flavor/freshness, the customer service is poor. The only reason I rated this 2 stars rather than one is for the coffee and latte. I will not stop in at this dd location ever again.