I received flowers months ago as a surprise. The man who delivered them gave me a hard time about my address(it is a little tricky and the person who sent me the flowers did not explain). While I tried to tell him where to go he kept interrupting me and would not listen. I finally got him to listen and he delivered the flowers while making comments about how hard it is to get to my apartment. For a sweet surprise of flowers, it really put a damper on it with how he handled it. Aside from that the flowers were really great and looked just how the person who ordered them wanted them. Very unique– which I enjoyed.