Avalon Banquets

Let me preface this by stating that I had had my own wedding reception here in 2011. I chose the Avalon then, out of all other halls, because immediately upon entering the hall, one was greeted immediately with a burst of fresh clean scent that just showed how clean the place was kept and with what precision. Every surface shined and gleamed. The décor is beautiful but I will admit slightly outdated. But not everyone loves the new modern urban chic thing. come from a European family, so their dinner selections were available to cater to European palates. Also, they were great with communicating with other vendors that we had brought in ourselves. We chose a half plated and half family style dinner. All of our guests to this day, talk about how great the food was. The bridal room was nearby and the air conditioning was up and running as myself and the whole of the bridal party were all a bit warm from running around all day.
Now Four YEARS LATER… I attended a good friends wedding here. It was small for the weddings that I’m used to attending, probably about 80 – 90 ppl. I was surprisingly disappointed. I was surprised to find out that the hall had been sold and was under new management. The food was terribly cold and covered with some thick substance pretending to be gravy, the vegetables were hard and not steamed well and the staff seamed to be rushing everyone through the meal. The bartender had clearly never bar-​tended before. After asking for two drinks, he would forget what you ordered and ask to re peat over and over. This would be every trip up to the bar (nothing complicated, vodka cranberry and the such.) The mixed drinks were awfully poured. Just an example of his lack of experience in serving drinks, he did not know that some beer bottles were twist off and would spending 5 minutes looking for a bottle opener. The banquet was quite warm and although the bride and groom had asked management to turn up the air conditioning, they would not. The biggest difference i noticed was the cleanliness of the hall overall. In the Foyer/​Entry there was visible water rings in places where previous parties’ attendees had rested their drinks. There was dust visible everywhere and the bathrooms were Mediocre. The vibrant ambiance is gone.

Their food was awful! Steak was so rubbery, and let’s not forget that it was drowned in bordelaise sauce to cover up the horrible taste.
Our waitress was so rude!!! Never, ever in my life have I complained at a banquet hall about the waitstaff. She was throwing her hands up in the air when we would ask her for something, rolling her eyes, throwing plates on the table, not setting them down. Literally throwing them in front of you. And I am not exaggerating, wish I was.
Finally the manager switched her to another table and apologized, but by that point my bf and I, lost our appetite. Very disappointing. Our new waiter was very nice, good move on the managers part to switch waitstaff. Maybe she was having a bad day but that’s not the way to treat someone.

If I can give a negative stars I would. This place ruined my wedding day for the following reasons:
1. The wrong chair ties
2. The lights were not dim
3. The lady wanted cash only, didn’t accept credit card
4. SWEET TABLE DIDNT HAVE ENOUGH SWEETS
5. Food was not good!!!

OK so my wife and I just got married there over the weekend. From the first time we stepped in this place to the day of the wedding, it seems like the whole staff bent over backwards for us! Jackie took care of us, and that is an understatement! Every time we happened to pop in because we had a question or wanted to check in on something, she was the best! But if Jackie wasn’t in that day, one of the other people that worked there would always help us out. Even if we weren’t their client. Now that’s class! My wife and I paid for this ourselves and we’re not rich. But they where still able to figure out how the give us the wedding of our dreams on our budget. The in-​house designer Iwona worked with us from the very beginning to the very end to make sure everything went off without a hitch and it did, perfect to a T! Even the new owner Joe stepped in a couple times to talk to us to let us know that he is doing some updating. You can really tell that he cares about his establishment he put money in all the right places and gave it a new fresh look but still kept it classy and elegant. Now the food, all I can say is Oh my God! Chef Miguel out did himself. Again we’re trying to cut corners where ever we could so we chose the Chicken Florentine. That was not the case here. This was something you would get at a high end restaurant downtown. I’m still getting calls on how great the wedding was and how fantastic the food was. If your ever looking for a venue that won’t nickel and dime you to death, looks beautiful, and actually care about you. This is the only place I would go! We will be putting pics as soon as we get them from the photographer!

We had a 2:30 appointment which we rushed through lunch to be on time for. They were setting up for a reception but the three women that apparently run the show were all too busy. One was helping a family in the office. A family that walked in without an appointment asking about bridal showers were attended to before us. We were finally approached at 3:15…
The rooms are nice but carpet is dated. They do charge extra for things that most places include in their packages such as centerpieces with candles and water. I suppose it’s the labor. There are too many conditions and rules for catering from outside, their payment plan is 20% up front using Cashiers check or cash. Credit card transactions cost extra due to processing which they will happily charge you for. The location and odd parking lot was a turn off. Not recommend for large parties of over 300. Anyways. Onto the next one.

Have been here for various weddings. It can hold a large quantity of people and the food is mediocre. It’s a popular place for very large weddings. They do a decent job in decorations and lighting.

We are SO HAPPY with Avalon Banquets! We booked our daughters Quinceanera party there and could not be happier! We worked with Vera H. who was amazing! the food was delicious! The prices could not be beat. Very clean, very nice staff, extremely helpful and pleasant. Vera was always able to answer any questions we had and they worked with us on everything! A few things that stood out from other banquet halls. The food, did not taste like something they took out of a microwave, good quality food with great taste. The cake that came included with our Quinceanera package was DELICIOUS! we were able to meet with the bakery that supplied the cake and were able to do different flavors on each tier and they were all delicious and fresh! The staff, they were fantastic! They were courteous, and helpful. Our coordinator Vera was great! she really took the time and effort to help us have a memorable party! The facility was very clean, very pretty. The prices were SO MUCH BETTER! We looked at some hotel prices and they were about $ 35 more per person, with less variety for the menu and it did not even include a cake! Additionally Avalon banquets beat the prices of other banquet halls on the North Side and their quality was by far superior. We look forward to booking another event there in the future.

Came here recently for a wedding. The place is nice but very dated. I noticed that there was an end table in front of a fire extinguisher cabinet which isn’t very safe and a violation if the fire marshal reads this.
The food was lacking flavor and imagination. Not sure if it was because the dinner didn’t start until 10pm and because the food was waiting around too long but it was below average and somewhat disappointing.
The space is very large so it accommodates a lot of tables and people if needed and the dance floor is marble tiles. I would guess that it could be slippery after a while or if someone spills a drink on it.
They do have a couple of bar locations which we strategically grabbed a table near one of them.

This is my 3^rd time at Avalon and probably will not go back there. I was invited here for a communion event one of my friend. This time the food was cold, the beef so chewy and dry it was hard swallowing it. The mushroom soup was good and hot but after that the dinner was TERRIBLE ! I heard there is a new owner and I’m wonder if they have a different chef now? Also they should work more on the cleaning the bathroom was smelly ! And one more thing their liquor was poor quality and the drinks were poorly made.

My wife and I just had our wedding there last week and we cannot be happier with the experience we had with Avalon Banquets. Grace and Vera were awesome, the food was outstanding, and the cake was just amazing! The prices are very reasonable and you get exactly what they promise. We are so pleased with how things went and people are still talking about the food. Thank you Avalon!

I’ve been privelged to attend two brunches here so this does not speak to their weddings. It was average, at best, banquet hall food and I was not at all impressed or disappointed. So if you have some old codgers in your family they are guaranteed to love the level of quality.
It seems to attract the blue hairs.
On the inside, however, it is very well kept and decorated quite well so there are no complaints in that department.

We had our wedding here, and all in all it was a great time.
We worked with Grace who was very accommodating and worked well with my parents who were involved in the reception part. Food was good and reasonably priced based on what I saw from other banquet halls. We had a plated dinner with some extra items on the side, and from what we could tell, everyone was being served at the same time and no one was missing anything. I did receive some comments from others that for the size of the party, they were impressed by the efficiency of it all.
They have four rooms that can be expanded as needed. We were in the Jade room and for 150 people it was comfortable and not squished at all. I liked the room since it was in the far end of the building, however, it’s farthest away from the bathrooms. My older guests just used my bridal room which was fine.
The staff were nice, but I was also the bride so that was expected of course! :P The bar was hopping and everyone was getting served, so that was great.
The bridal room also had some nice little items for us when we came in which we did not expect (strawberries and champagne) which were a nice touch since that was about all we ate before dinner. My one sad moment is that I did not get to taste ANY of the appetizers we chose so maybe the servers could have made a better effort to come by me and ask if I wanted anything.
The one other thing that did shake me up and which I would definitely recommend to confirm straight off the bat is the bakery you are using or our allowed to use. I misunderstood and thought we only could use the bakery the hall recommend, which was not the bakery I wanted. However, that’s not the case and you can use whatever bakery you want. That led to us doing our cake tasting a week before the wedding and crossing our fingers that they could even take our order (see other reviews!). So, confirm!
But beyond that, there were no glitches, unexpected items or issues that I heard about from others.

Attended a friend’s wedding here this past weekend. Avalon Banquets is a good reception hall that had plenty of room in the main banquet area, friendly staff who were attentive and helpful, as well as dual bar areas setup to handle the liquor lines for the open bar. Food was decent as well with the usual 4 course meal of soup, salad, choice of entrée and dessert, although none of the entries were particularly outstanding. Given the suburban location, parking is plentiful and hassle free.
Since this wasn’t my wedding I can’t speak for price or easing of dealing with them as a business and booking, but as a guest I had a fun time and enjoyable experience.

We attended a wedding here. This has been about the fourth wedding we have been to here. This banquet hall has been around for many many years. The inside can use some remodeling and get more modern and updated. As we arrived, the hall was decorated to perfection. Everything looked beautiful. Our niece is young and was on a strict budget. They worked with her on the price and was able to accommodate her and give her a fabulous reception.
This was a Polish/​Italian wedding, so the food was mixed. I have never been to a wedding where they had so much food. The servers were terrific. Friendly, fast and efficient. One of my peeves has always been when you are done eating please take my plate away. No problem, they were removing the plates so quickly and the food kept coming out.
Appetizers were past out before dinner and they were all tasty and good. The dinner started with Broccoli and cheese soup, very good. Then a garden fresh salad with creamy Italian dressing. The main course came out which was Chicken Cordon Bleu, mashed potato’s, and fresh veggies. I did not eat the chicken but then they came out with platter’s for each table filled with bowtie pasta with garlic, and green pesto sauce. This pasta was oh so good. Then my fave was the platter’s of Pierogi’s, filled with either meat or sauerkraut. I was in heaven, they were divine.
All of the food was fresh, hot and great quality. Normally I never eat at weddings but this time I was able to enjoy good food with great taste. It seemed like everyone enjoyed the food very much. At the far back of the reception hall they had about a ten foot table with nothing but desserts.
From cake, to cannoli’s and kolachky’s, oh my what to choose. Both Polish and Italian dessert’s to make everyone happy.
Another thing that we enjoyed was the hall let you rent the room for as long as you wanted, so the party lasted until about three am. Everyone had an awesome time.
Very impressed with the entire staff

Beautiful banquet hall. Jackie Kendrigan is very friendly. Good food, ok service by staff. Will work with you when it comes to cost.

A client/​friend held her wedding reception here. Am still trying to decide if I was impressed… or not. I can’t explain it, really. Perhaps because my experience was clouded by the one, incredibly strong martini I had when I first arrived. Or, maybe my judgement was impaired because I was caught up in the euphoria of young love (their wedding ceremony was romantic, beautiful, spiritual and emotionally touching… all at the same time. Major kudos to the Priest at St Hyacinth Basilica). Either way, my perception of Avalon is torn. It is decorated in that «over the top», funky-​crystal chandelier sort of way. Somethng that didn’t impress me. What did impress me was the free valet parking. Also, although there are several rooms and they were very busy, the place is incredibly clean and well maintained (even the powder rooms). The tables were decorated nicely and all of the usual touches were in place… white linen, cute chair covers, etc.
I guess I really can’t put my finger on why I was not totally impressed. The food was only mediocre… but, isn’t most places like that? They were a little disorganized in how they served each table, but you can’t expect Escoffier service at a Banquet Hall.
So, my final assessment: If you are looking for a Banquet Hall and Elk Grove Village is a convenient location, I’d definitely suggest considering this place.

This is a really nice place to have a big event. The banquets are large and nicely decorated. The staff is friendly and very corteous. They have a few different set menus, all of which are very good. All in all, the décor and service add up to make any occassion a special and unforgetable one.