The Box Store

When walking into the store I did notice there were 2 other customers being help. When I approached the desk a young 20 something looked at me and said with some abruptness, «what do you need»? I explained to her I was hoping they could package and ship my 2 framed pictures. She said it was going to be awhile. I replied with, no problem. 5 minutes pass and she asked again what I needed. I again explained what I needed. She then went walking In circles. 5 min pass again and she asked again what I needed. At this time another woman working was now helping a new customer. 4^th time the young girl asked what I needed. I at this time explained, I think I would rather wait for the other lady (thinking to myself, the other woman seemed to know what she was doing). The young girl rolled her eyes, said“whatever” and walked to the back of the store. At this point I have felt disrespected and finally said something about her attitude. I gathered the frames and headed out the door saying to her, «you have a really bad attitude and disrespectful. I left and went to competition down the street. Which the competition was polite, smiled and eager to help. By the way they had 4 people ahead of me but they were eager to help me and they greeted me with a «hi! How can I help you. Next time Box Store treat your customers with respect, you may get grateful customers.

Been here a couple of times in the past week for supplies. They had exactly what I needed in order to get the job done. Boxes and bubble wrap. I’ll know where to go if I ever need more of either. Hadn’t had much interaction with the staff as I’m pretty much in and out so I can’t really comment about that part of my experience.

I really like these guys. It is nice to go and have the option of shipping both USPS and FedEx from the same place and know I am getting the price/​timeline options. They are friendly as long as you don’t walk in and act like you don’t know how to tape a box together for shipping (I am there a lot, so I have seen all sorts of customer types come in).
The only downfall is, and I understand it based on shipping rules, they will not help you pack something up for shipping because if something gets crushed or broke in transport, they get blamed by the customer and the shipping company being the middle man.
If you show up, prepared, with a well taped box ready for shipping you will be fine.
If you show up with a music box in one hand and the thumb of your other hand shoved up your ass because you waited til the last minute to ship your friend a present for her birthday that was two days prior and you have to get it there right away, you will be treated like a person who waited til the last minute to do something with their thumb shoved up their ass.
Happy shipping!

The box store in Elk Grove is run by clowns and doesn’t open up at the times they are posted. They either need new employees or new management.

Do NOT disregard the other bad reviews… take heed, as they are an accurate representation of the greedy and dishonest business practices of this store. If you walk into this place and need a black and white copy, self service, the price is 15 cents per page. However, if the item you are making a copy of is YOUR OWN CALIFORNIA ID, the price is $ 1 per copy. So, why is that, you ask? GREED!
The US Post Office is right across the street and people come into the BOX STORE to make copies of their ID in a hurry (a copy is required for application of a US Passport, which is processed across the street). The BOX STORE recognizes that people come in for copies of their ID in a hurry and so they have jacked the price for a copy of an ID up to 666% of its normal price of 15 cents. What a despicable way to «earn» money.
The owner claims to be a «Christian» in his rebuttal to another bad review… is he suggesting that his religious status somehow exempts him from dishonesty and greed? Not in my book, in fact it makes me far more suspect of what you have to hide. My experience doing business with people who proclaim their faith as proof that they are «good» usually have the most to hide. It is certainly true in this case… what a greedy, horrible excuse for a business.
I hope you enjoy the additional $ 8 you shamefully took from me in exchange for the copies. It is the first and last revenue you will ever get from me.

These are good people. The person who wrote the awful review must be confused. I’ve come to this store for years. Its a mom-​n-​pop type store. They treat customers with care and courtesy and are good business folks. They deserve to have the record set straight.

Every time I have been to this store I have had a wonderful experience. Friendly staff and know what they are doing. As for anything I’ve shipped here it’s never gotten lost or messed up to the wrong address. Unfortunately I refuse to go to any of the other UPS Stores in Elk Grove due to either 1. Breaking my package and saying it was my fault. 2. Overcharging without telling me about a surcharge and 3. Sending two packages to the wrong people. Not to mention customer service or being friendly lacks at these three places. Plus the Box Store has a box for everything pretty much even for the bike I had to ship back to Amazon! Thanks always for a great experience!

I went to this box store last week and the guy was just so rude I think his name is Scott they had a small shack over on broadway and now trying to do buissness in elk grove If you need boxes go to walmart or home depot Dont waste youre money @ this place to expensive and the asshole you have to deal with Older tall guy. STAY AWAY FROM THIS PLACE VERY BAD SERVICE U BEEN WARNED.

They have a great variety of box and packing materials and the owner/​manager is quiet but very nice and helpful. It is soooo nice having this resource in our community!

After last minute shopping at 3 other stores, I ended up at the Box Store while in a desperate search for bubble wrap. Not just any bubble wrap, but the kind that has the big air filled bubbles that are fun to pop, just to hear the sound or to take your frustrations out on. The roll of wrap had to be as wide as my butt and lengthy enough for my boyfriend and I to make him a vest and me a skirt. Why you ask? Well, we were going to the Unilocal «White Hot Bubble Party». The theme was to come in white clothing, but we wanted to also accessorize our looks with some bubble wear. I didn’t think it would be that hard to find this kind of bubble wrap, but the places we went to only had Styrofoam or tiny bubbles.
Anyway, upon entering this store, I found it had a large selection of boxes in all shapes and sizes! Besides various types of packing materials in small to large quantities. I had to take a quick look down the aisles for future reference. Never thought I would be this impressed! Heavy duty boxes that have individual compartments for storing glassware, dishes, and other breakables. Tubes for storing posters. Even garment boxes. If you need something protected while you travel, this place might have what you’re looking for!
I read the review of another Unilocaler who came here, and had a bad experience with the owner of the store. Fortunately, we didn’t see him. The young girl who helped us was very nice and laughed at our jokes about the party we were going to. I did find it humorous that when we first walked in to the store, a very satisfied customer was leaving and announced for all to hear that this is the only store he goes to when he needs boxes!
I wondered if he was really the owner. Who gets that enthusiastic about boxes?

EVERYBODY STAY AWAY FROM THIS AWFUL PLACE!
All I can say is WOW! So amazingly rude! I don’t know who pisses in this guys «Total» every morning, but the owner of this place is such an arrogant impolite asshole. And it wasn’t just me either. This guy told this lady in front of me to Get the fuck out of his store, and it was his fault cause he blatantly destroyed her box that she dropped off which would make anybody upset, but you dont tell that to someone when they are bringing you business and you mess up their things.