T-Mobile

I have been a T-​Mobile Customer for 11 years now, with several lines off and on, currently I only have one line, maybe that is why T-​Mobile does not care to be loyal to their customers? Not really sure why. I have been paying Well over $ 175 per month for two years now, any time I call customer service, or go to the T-​Mobile in Elmwood Park — I do not get help with either lowering my bill or getting any good customer service. Both my sister and her husband also have T-​Mobile, and neither of their phones ever work… E V E R! Does T-​Mobile fix this? Do they care? OF COURSE NOT! Worst is the store in Elmwood Park off of Harlem, Many years ago, they had a helpful store manager there, but since he has been gone, their people are Rude, and loud with playing their music, in fact so loud that you have a problem hearing them. Seems like they only want to help people that are coming in on the new. Which I would love to tell them to R U N!!! T MOBILE Does not care about their customers one bit!!! If you do not have T mobile, I would not recommend T-Mobile…They are expensive, they are NOT customer oriented at all by any means whatsoever. As soon as I am done paying my phone off, I am GONE!!!

Be careful with this company. It’s been 10 months and they still haven’t gave me my military discount. Called about the early re-​embustment for switching and did not get that neither. Every time I call I get no answer and when I call today they say I am not in the I can’t get it because I waited to long when they had me waiting. Worst company ever!!!

Absolutely the best T Mobile store in the Universe. they understood what I needed took care of everything, very courteous, can’t think of a better store around.