AutoZone

Steve S. told me I was trying to return a used part. It was a camshaft position sensor I didn’t even open because the camshaft synchronizer came with one. I tried to say so, but he turned into a condescending prick, pointing at a store policies sign and reading it slowly to me like I didn’t speak English. I called a rep at another store who confirmed that Steve’s method of determining «used» was wrong in this case and that I should talk to a manager. There wasn’t a manager so I tried Steve again, who started reading store policies to me, again.
I’m only giving two stars and not one because when I came in to rent a tool the first time, the people seemed normal. Unfortunately these were my only two visits, and the latter overwhelms the first.

Excellent service! They helped me searching for my break light without me having to ask them. The whole experience took less than 5 minutes. This is the first auto parts store I’ve been for many years that is is friendly and helpful. In addition, for them to open after 5pm is super convenient.

This review is for Bryan P.
A store is only as good as its employees and Bryan’s service was absolutely amazing! My car didn’t start one morning, and after 2 days of trying to decode the Jeep/​Mopar battery warranty, I finally just decided to take it into Autozone and pay for a new battery.
My transmission went into fail safe mode and wouldn’t go out of 2^nd gear, so by the time I got to the shop, I just wanted a solution. Bryan tested my battery and installed a new one, all done within 30 minutes (it resolved the transmission issue too!). He also recommended different terminal ends/​brackets and gave us his hours for the rest of the week so if there were any other problems, just come in.
He was so very willing to help! I really recommend this place for the service I got from Bryan!
Thank you!!!

Absolutely fantastic experience! Alexander immediately started by asking what we were looking for, he found the best headlight for my van and put it for us. Fantastic experience! Thanks so much Alexander!

My battery was going and called around and found auto zone had a 5 year warranty and would install where others might not and had 3 year warranty. Thanks Steve!

Finn is rad. This location is small bit the guys are helpful and go the extra mile. Love that there’s an auto party store close to the beach.

This is the best auto supply store in Encinitas /​North County area… maybe all of San Diego. I have gone several times and am always treated well. My mechanical aptitude is extremely low, therefore it’s very important I can trust who I purchase from when it comes to parts /​repairs or anything related. They have helped me out a few times doing minor installments right there in the parking lot. Recently I had to replace a burned out headlight. I was in a hurry and accidently dropped the bulb into never never land somewhere deep in my engine. I tried to reverse and slam the brakes on but it did not dislodge. Frustrated, I went in to buy another one just to get it taken care of. Chris said let me take a look before you buy another one. He found the bulb… then sensing I was frustrated, replaced it for me.
Their service has gained my loyalty. Even if you are mechanically inclined, the outstanding people and small store feel make this the place to go in Encinitas and beyond.
I highly recommend AutoZone in Leucadia!

I called this morning and spoke to Keith. We have an old Volvo that needed a battery. Before I got there he looked up what we needed, and checked to make sure they had it in stock — YES! Sure, we can drive over right now! Keith replaced the battery, and a headlight bulb while we waited. Great service! (Much better than P. Boys.) We’ll definitely go back.

Friendly service. They helped me look up the head lamp bulb type right there in the store and grabbed in off the shelf for me. In and out within 10 minutes. That’s all i can say really.

The last time I was here I had a great guy helping me with my oil. I wanted to write my review just on him… but now it has been a few weeks and I forgot his name! I want to say it was something like Fig, or Gin, but that isn’t right at all. Ha! Anyways FIg-​Gin, you are rad and I appreciate your helpfulness with my oil that night.
UPDATE: his name is Fin! I think. Ha!

Craig was great, he came out to help. He offered advice on how to solve our automotive problem. We were really grateful for his help and recommending the product needed to address our air conditioning problem. He even offered to send us to a local mechanic when thing didn’t quite work out.
On an unrelated note: i recommend that if you should have any issue with your air conditioning unit in your car, to seek a professional licensed to handle Freon. The commercial products available might help you or if you overload the pressure allowed in your unit, you could blow it, and the price could range in the thousands. In other words don’t do it yourself.

Batteries didn’t turn starter over at 8:00 PM the night before long trip for vacation. Looked up Autozone and batteries for my vehicle showed in stock. Headed over and Steven was was able to confirm by testing that both batteries were bad and AZ did indeed have correct batteries in stock. In and out in less than half an hour with Steven swapping the batteries for me at no charge. Followup test showed batteries passed and electrical system charging and otherwise OK. Great service and saved our trip.
Thanks!

I’ve been to this store a few times in the past. They have always been helpful and it’s always been a positive experience. I just stopped by yesterday to get new turn signal bulbs for my car. I was having trouble getting the correct bulb and accessing the point to change them out. Craig helped with it all. He went above and beyond and I REALLY appreciated the help! He was knowledgeable, courteous and went out of his way to help me with my car.

This is the only auto parts place I go to. They’re helpful and pleasant and they’ll actually help you fix your car. Steve just helped me change brake light and saved me $ 60 and a possible ticket! Thank you! :)

I just had a very bad experience at the Store located in 120 Leucadia Blvd Encinitas, CA 92 024, I needed a new battery for my car and I called them to see if they had it and all of the sudden the guy started laughing and told to the other person next to him oh she is Mexican. I can be what ever I am (by the way I’m not Mexican), but is unacceptable when I needed help to fix my car to be treated this way, I’ve used your company for many year now, I use it for everything my car needs and being treated this way it really sucks, more when I needed the help and I was going to pay for the service. I decided to use the Autozone located 195 N Rancho Santa Fe Rd San Marco, CA 92 069 where I got the service that I needed. (I BOUGHT A NEW BATTERY) THE NAME OF THE MANAGER IS STEPHEN AND HE WAS WORKING AT THE TIME

Walked into autozone & they checked the battery juice for free. They will charge your battery for free as well. I ended up buying a new battery & the young man changed the battery for me. I think I was charged but was worth it. Also the woman that works in the evenings was very (Lilia?) helpful as well. I like the location of this Autozone.

My car battery died today after a LONG day. I got it jump started and drove straight to the closest Autozone. They had different options for the type of car battery that would fit my car, gave me personal advice on which one to choose. Even though they had lots of customers, he still took the time to install it in my car for me. SUPER GREAT service and genuinely nice people. Thank you so much for your service today!

Stephen (manager) was very helpful.
The wife’s Jeep had died already once, and I had a feeling it was just the battery cables.
So, Stephen came out and checked the battery, turned out it was fine. He showed me some better battery connections, a kit to clean the terminals and also lent me an assortment of tools so I could get all accomplished out in the parking lot. Within 20 minutes I had all new connectors for the battery and everything looked perfect; all for less than $ 20. Jeep is good to go and I did not get forced into getting a new battery.
Great people here!

I came here after going to a certain repair shop known for their low prices. What I dislike most about this «certain repair shop» is that they have pea-​brained customer service people who talk to the customers. They are nice, but really aren’t that helpful or clear. At Autozone I brought the diagnosis I was given by place #1, and was given all the parts I needed for the price of ONE strut at place #1. Not to mention the dude who helped me was actually helpful, you know, someone who actually knows what he is talking about, and doesn’t just read a diagnosis off a piece of paper. He answered my questions well, and just knew what to get based on what problems I told him I was having.
Not to mention the price difference. Place number one quoted me 725 dollars to do all of this, and that’s with a mother #$%$#@# coupon!!! OK. So I got my parts here for around 185. Called a mobile mechanic! My car is going to be fixed for around $ 350.
That is all

Needed a battery. I ‘m out of town without tools. Could have gone to the Dealer. I don’t think so. Called them and they wanted to tow and install … well over 300.00. I paid a 100.00 and they installed it in less than ten minutes. This Auto Zone is a life saver. Nice guys behind the counter who know their stuff.
Verizon auto club is another worthwhile service they got me started … the whole event took less than one hour including waiting for the jump!
The best.