The UPS Store

The woman who works here is super lazy and rude. When I go in she moves so slow and acts like every customer irritates her. I called to ask for help today and she hung up on me, I couldn’t believe it, I thought she put me on hold. I will no longer be returning to this store. The woman here is ready for retirement.

Very poor customer service from this store. I have given this store multiple chances to resolve the issues I had in the past and continue to have the same issues. Previously sent a package and it was delivered right back to my address. Another issue with a lost tracking number. Most recently paid for a package to be delivered the next day and still haven’t received the package. I was told to call the Post Office as it wasn’t their problem. Funny how they make you pay for a service, but then can’t guarantee the service and won’t refund me for the extra cost associated with the package. Seems like poor customer service to me.
Oh and don’t buy stamps there it will cost you $ 15.00 when stamps are $ 9.80. I was told it was because «they have to drive and get the stamps.» The Post Office is less than .5 miles from this store… seems ironic to me. Do yourself a favor and ship from the Post Office or FedEx, not worth the hassle. Won’t be back.

Linda is super awesome and nice! This is a great UPS store!

Store doesn’t follow corporate policy. The owner won’t let you email documents to her so you can pay for printing. She was unwilling to help and told me to go to Office Depot instead. She said there was no way for her to print out a pdf for me, which is ridiculous. Her excuse was that she was alone and that another customer was about to come in. I have never received this kind of treatment at a UPS store.