Starbucks

I arranged to meet a friend at 7:30 pm last Monday. It was quite chilly out and as usual the store was filled with deadbeats. I asked the young girl at the counter about getting a table. I was told they are not allowed to ask a «customer» to vacate a table. So when my friend arrived we went elsewhere. It’s a darn shame when a business cares more about the deadbeats and leaches than paying customers. I guess that is why caffeine withdrawal is classified by the DSM V as a mental illness. Btw, I don’t drink coffee

Slow slow sllllloooooowwwwww slow. For the love of all that holy in the world… please get our drinks to us sometime this year. Thank you.

I lived in Washington state for 20 yrs. I have to say this… the length of time at ordering and RECEIVING THE WRONG DRINK… was way to long. The time for getting the correct drink was better. The last couple of weekday visits were better then the Saturday morning visit. They have thrown a lot of man power at this location…6 people… trying to do what 4 can in a well trained situation.

Great location. Plenty of seating inside and out. If you have a Starbucks App I recommend doing a Mobil order when the line is long. Just pick your drink up and go.

pre ordered our drinks on our phone app. picked up in 15 minutes all of our 8 drinks were ready when we pulled to the parking lot. Fast, Efficient and friendly service

This place is busy. I gave it 4 stars only because Starbucks corporate office needs to add staff. The team here works hard to smile and connect with people. This has to be one of the busiest Starbucks in the city and they know my name, what I drink and are friendly.

This location is usually very busy but the staff is on point and attentive. Unfortunately they really dropped the ball this last order. I placed it through the app, which I normally do so my friends can grab some drinks before they come over, and the baristas completely disregarded the printed tickets. Ice when we asked for no ice. No carmel and no soy (also why do I need to pay extra for a non-​lactose alternative?). It’s just a bummer…

I seriously can’t believe I’ve been waiting about 15 minutes for my drink. While these girls are chatting away about their 21^st bday celebrations. And all she said to me was sorry about the wait. Let me just say that the people in front me also got the «sorry about the wait «. I’m sorry but I’ve gone to a busier Starbucks and have never waited this long. Never coming back to this location. I understand you want to chat but chat when you don’t have a group of customers waiting for their drinks. :/

They know me by name. I love these guys, lol. Even store manager, Ron remembers me, aww. They go outta their way to service you. They’ll happily remake a drink or exchange a foodie, so we leave their establishment happy, lol.

So I was trying to find the Starbucks nearby that closes particularly late and I ended up going to the wrong one which is this location. I regret not knowing the gentlemen’s name but he helped me a ton. All I can remember is that he had short light brown/​dirty blond hair, and some tats on his forearm.
Initially the interior didn’t look like the one I intended on going to so I asked him what time they close and sure enough it was 9:30. I went ahead and asked him if he knew of another location nearby that closes later and he knew exactly which one I was referring to and thankfully he also knew how to get there. At first I was going to try and memorize the directions but he went a step further and hand wrote directions for me. Not only was his handwriting clear and concise, (call it girlie if you want but dude, it’s rare and awesome when guys have good handwriting!) his directions were totally on point and I seriously would have been lost otherwise. I was almost shocked by how precise his directions were with all the twists and turns, lights and stop signs.
The moral of the story, this Starbucks employee has excellent customer service that I totally appreciated because my last experience at a Starbucks was in Penasquitos at a drive through location which the manager himself was a complete dick dressed in a trench coat, not in the employee attire, and rudely tapped on my table to get my attention and tell me I had to leave in 10min because they were closing.
People don’t realize that a small act of kindness can go along ways for other so Starbucks should give this gentlemen a raise and fire that bag of d*cks in PQ… no joke.

This place is hit or miss with service. I can say however that one of the baristas, I believe her name is Sierra, goes out of her way to help customers. She is very nice and even when it’s crazy busy she still focuses on one customer at a time. She walks your food order to you!!! When j saw this I had to post a review. It’s busy and instead of screaming your name out and hopefully you hear she says your name if no one comes she walks to the tables to find the person!
Why did I take a star away? The place needs to be cleaned and there’s a cashier that I’ve had very abrupt and careless attention from and different occasions. She takes my order and forgot to get the food half. When I asked her about it I get the response «oh yeah huh. K I’ll get that». Still nothing. I had to go back a second time and she stares at me and says «sorry. I’ll get it now.» Seriously you chose a customer service job! Your job is to provide customer service! If talking to people nicely and respectfully is something you struggle with then rethink your job! I’m paying roughly $ 5 for a drink when I come in. The last thing I need is attitude.

The baristas at this location are friendly and quite amiable– no rude behavior at all.
The only thing I have to mention is that the tables are all two seaters with only one long one (4-​seater), this last is often occupied by this lone customer who really should be sitting at the smaller tables.
Pretty decent Starbucks.

This has got to be the busiest starbucks in Escondido. Almost every time the line is at the door. I love the staff and obviously so does all of Escondido. The staff is very friendly and personable compared to other stores which is why I guess people don’t mind the line which moves pretty fast. Every so often I have to witness some rude customer which can make the experience unpleasant while I watch the staff graciously take the abuse from some jerk who thinks he’s above waiting, has no manners or common courtesy. The lobby is decent size and their outside patio is bigger than most. I highly recommend it. If you are in the mood for something different and Ciara is working ask her for a recommendation. I have discovered some of my favorite drinks this way!

Seriously love this morning crew. They are like a well oiled machine yet super friendly and welcoming at the same time. This is the perfect way to start my day EVERYDAY. #addict

The… slowest…Starbucks…EVER!!! I try to avoid this location at all costs, which usually isn’t too hard, unless I’m in the area for Home Depot, Rubios, Panda or Game Stop. But even then, I seriously consider driving to a different one.

Don’t use the online app as this store is a joke! I ordered 2 drinks and walked in 15 min later and my drinks were still not ready. The lady that walked in before me received her order before I did and of course there was a line. This is the worse store in Escondido.

Great service,
Store needs to be kept cleaner. This morning the tables smelled like they were cleaned with a dirty mop. Had to leave because of this.

I’ve been to this location a few dozen times and they seem to be slower in getting drinks out than most other locations, whether busy or not. I had a particularly disappointing visit yesterday when I ordered two iced chai tea lattes. When I got my first chai, I gave it to my son. He said that it tasted «weird» and it wasn’t chai so I took a sip and it was awful.
I don’t drink coffee — in fact, I can’t stand the smell or taste of it, which is ironic since I spend so much $$ at Starbucks… probably too much. The barista had mixed coffee with chai (?!). I told the woman who made it, as she was starting to prepare the second one, that something was wrong and it tasted like coffee, not chai. It was also darker than an iced chai. She said, «I’ll add more chai.» So I told her that it shouldn’t taste like coffee. She was completely perplexed.
Another female employee walked over to her and they discussed for a moment and I heard her tell the woman who was preparing the drinks that «chai doesn’t get any coffee in it.» So they poured out both drinks and started over. I looked at my app to see what time I had ordered — keep in mind there was no one in front of me when I came in, I went straight to the register and ordered — and it was 16 MINUTES to get two very simple iced drinks (tea+milk+ice). They half-​heartedly said, «sorry about that…» as they handed me my drinks. And that was it. We won’t be going back to this Starbucks.
The only positive thing about this location is that the (male) cashier was polite and efficient.

I am a loyal Starbucks customer. At first I was going to a San Marcos location but I no longer go there due to a job change. But I would so much rather go out of my way to go to that location instead of going to this location.
As some other Unilocalers have mentioned, the wait time is long. And I get tea every day before I go to work. And wether it’s in the morning or afternoon, the wait time is 10 – 15 minutes at least. Most of the staff talk to every customer (even if there is 20 people in line), they take forever to take your drink, and then take a while to make the drink. I watched a woman make my drink and set it down, then proceeded to clean for a couple minutes before giving me my drink. Now I understand they get busy and need to keep up with cleaning. But honestly, I get there 20 minutes before I have to be at work, and they’ve almost made me late several times. That same woman made my tea a different time and put so much sugar in it, it tasted like I was drinking candy, when I specifically only said 2 pumps of sugar. It was so gross I had to throw it away.
With all that said, the staff obviously excels at customer service because they spend so much time with each customer. Most of the time, the drinks are made correctly. So if your a customer just leisurely going in to get coffee or tea and relax there, this is a good location. If your in a rush to get something before you go to work, I would definitely avoid this place. I’m just irritated, so I guess I’m going to try a different Starbucks!

As one of two options for Starbucks on the East end of Escondido (the other is in a grocery store nearby), the wait at this location during peak hours and weekend mornings can be on the long side. Bulk orders are not unusual, as they provide vital drinks and food to many nearby businesses. If you can time your visit to miss these high traffic periods, a quick trip in and out is likely.
I find the staff here to be funny and thoughtful and to genuinely care about both me and, more importantly, my drink. They work hard and always meet or exceed my expectations. The beverages and food they serve are consistently good and prepared with care.
My choice for fancy coffee on my end of town.