Baskin-Robbins

I don’t go to baskin Robbins often, because they are very expensive. My guy loves them though, so we stopped in for sundaes tonight. They were the same sundae, but different ice cream. You can clearly see in the photo that one was definitely much much smaller than the other.
Sure, it’s enough ice cream– usually when he makes me go I end up getting 2 – 3 portions off their sundaes. But that also helps me justify the $ 6 price tag of this sundae.
The person who made my sundae was new, which I get, but the experienced employee never stepped in to give guidance and just left him on his own. She then made the second sundae to «train» him. Maybe– train him on the first one so he knows what he is doing?
I thought she would try to fix the first one, or offer a discount since she seemed to know that the first one was not made to standards, but nope– full price. I was going to say something, but a group walked in behind us and they were already giving angry stares for the wait time.
Dairy Queen is right up the street, and Dickie Yos isn’t that far. When I need overpriced ice cream– I’ll go to one of those establishments instead.

When it comes to going to Baskin Robin’s for a treat, I always get the same thing: a medium pistachio– almond milkshake.
This hasn’t changed in many years. Partly because I don’t eat a lot of ice cream, but mostly because I only have a craving for this milkshake once every year or so.
Yesterday’s cluster has cost them a customer.
I walk into the empty shop and immediately order my drink. As my «helper» was making a mess everywhere, I noticed that my milkshake was 100% not the color it should be. It should be bright green and not mud brown.
I asked him twice while he was making it to stop and confirm my order with me to no avail. Only after he’s done and hands me something he called a «pistachio almond mocha blast», do I get an «oh my bad».
So he goes back to remake my order right as a crowd of fifteen or so people come in. At this point, all I really want to do is pay for my order so I can stand out of these people’s way. But no. I have to stand at the front as I watch my «helper» make a mess and have to transfer my now completely liquified soup into a cup.
In the end I had pistachio-​almond soup in a cup, twenty wasted minutes, and a crowd of people giving the «death stare» for holding them up.
Not returning.

How could you not give their ice cream a top rating? I mean come on!
Sure some times I have come in and the dining area has been a little sticky on the table tops from kids, but that seems like it’s on busy days when the place is swamped!
I mean really, think about it hot days equals long packed lines, and it would make it hard for them to get to the lobby. Besides, in Eugene a lot of places you bus your own tables these days anyways.
When I am sick I have my guy come in and he gets me a scoop, and a cone on the side. I feel like a kid again because it reminds me of the clown cones they have there. My parents used to get them for me as a kid.
I love their mud pies! Which is weird for me considering I like fruity things better than chocolate. Good thing they don’t have strawberry shortcake, or I would really be in trouble… I’m sure they have it in an ice cream flavor. So I actually might be. Because the strawberry ice cream already had me at hello!!!

Zero stars (I had to put one in to get the review to work) Spent 20 minutes with the employee ordering 2 cakes for my son’s 5^th birthday. Set the time to pick them up and on the day of his party no one bothers to open up the store. Apparently the opening employee was a no call/​no show. When the manager finally called me 5 hours after I was scheduled to pick the cakes up, he basically told me «yeah, sorry but what can I do about it?»
No offer to compensate me for the fact that my kid’s party was a complete cluster@:$& due to the fact that I had to scramble at the last minute for a cake. I’ve spent a lot of money in this store over the years, buying their over priced birthday cakes– but no more. Way to go Baskin Robbins, you just lost a lifelong customer today. #thankfullydairyqueenpickedupyourslack

Love trying their flavor of the month! They tend to have the most creative new flavors compared to other ice cream stores. If I’m not trying something new, I love the pralines and cream. :)

80’s music, 90’s décor, 31 flavors and an ice cold water fountain. This baskin Robbins is just like all it’s brothers and sisters over the globe, and that’s what makes it so comfortable. You know what to expect when you get ice cream here. It’s reliable, charmingly neon, and the ice cream is… ice creamy. It’s definitely not the highest caliber or made of the best ingredients, but it gets a solid review in my book.

«31 Flavors» manages to smell EXACTLY as I remember as a little kid in the 80’s. They still have the pink sample spoons, which I used to hoard because they are the perfect kid size and they are girly.
Daiquiri Ice was my summer favorite in boiling Eastern Washington and when I ordered a pint the other night, to my delight it tastes just as tart and sweet and boozy as ever.

Decent ice cream for a fair price. Staff was super friendly as well.
I just wish that they had a bigger sitting area, i believe they only have 3 tables. Regardless the chocolate peanut butter ice cream is amazing!

Yummy ice cream!