Hi-Tech Green Cleaners

After reading Unilocal reviews retroactively after already dropping off two jackets to be cleaned, I was concerned. Thankfully there was nothing to be concerned about. Hi-​Tech Green cleaned two expensive jackets for me, Patagonia & J. Crew. The materials came back looking as fresh as new and they even managed to get a 4 year old stain out. It was quick turn around and reasonable prices! My total was $ 20.50. Even though I have rare needs for dry cleaning, I would go here again.

***Please look at the reviews at the bottom that are not currently recommended by Unilocal!I wish we would have seen those beforehand***
My husband and I took his new suit in for a cleaning. He’s only worn it a few times but it had a spot on the shoulder. We picked it up and when he went to put it on we noticed there were holes in the suit. Holes where the spot was in the shoulder, and on the bottom left side of the jacket. Then we noticed strange marks on the pants, stains on one of the legs. So we call and let them know (on a Tuesday) that we are going to come in on Saturday with the suit to talk to them about it. We went in on Saturday and the employee told us that the owner, Jayson Yi, had left a note to tell us that it’s probably moth holes we didn’t notice before we brought it in. So he knew we were coming on Saturday but didn’t bother to call us with this moth theory, instead he let us drive 25 minutes to get there and let his employee handle it (whose only there one day a week and had no idea about the situation). He also didn’t bother to even look at the suit before he dismissed us. As the owner of a company I would think he would speak with us personally and at least look at the suit. I would like to tell him this suit is new, it’s in a garment bag when placed in the closet, and no we do not have moths (which wouldn’t even explain the stain on the pants). He needs to accept responsibility for ruining an expensive suit and speak to us about what can be done to remedy this situation. I would not recommend that anyone trust green cleaners on Oakway.

There are three reviews for this business, but only one review is «recommended» by Unilocal: that is the one positive to review. The other two far more realistic reviews are hidden. This is obviously misleading and encourages people to patronize a business that offers poor services. I give Unilocal a 1-​star ‘Eek’ review for that.
Now, here’s my experience.
I brought in a brand new, black cotton blazer. I had sweated through the armpits during a meeting and there were light salt rings (not deodorant) in the pits. I asked them to pay special attention to the pits.
I picked up the jacket and it wasn’t clean. It was pressed nicely, but the rings were still plainly visible. I pointed this out and the girl at the counter copped a little attitude. She said the cleaning process doesn’t remove sweat – but that they could deodorize the arm pits.
I said that the odor wasn’t an issue – the jacket didn’t smell – but the light salt ring needed to be cleaned out properly. She offered again to deodorize the arm pits, the whole acting as though I were some kind of annoyance to her.
Finally she said they would run the jacket through a second time free of charge to see if the light stains would lift. I agreed.
When I picked up the jacket four days later I was astounded – it looked like it had been left in the road for a week and run over by a dump truck. The lapels were worn at the tips, the jacket itself rumpled, and the interior was no longer pressed, but had been somehow steamed or… something! so that it was hanging loose from the garment as though the cotton exterior had shrunk (which it hadn’t). The lining is acetate, so I can’t comprehend how anyone managed to make such a mess of it.
But the capper was the large, blue stain under one armpit. Not both armpits, just the right one. Someone had taken about a ¹⁄₃ cup of industrial deodorizer and POURED IT OVER THE ARMPIT!!! Are you KIDDING ME?
The jacket smelled so bad I had to put it in the garage to air out for a week while I figured out what to do. I ended up taking it to another cleaner who was able to remove about 80% of the stain – it’s still partly visible. The lining is properly pressed and the exterior of the jacket looks decent.
But I’ll tell you – this was a $ 70 tailored garment and after the second round at HiTech Green Cleaners, it looked like I’d worn it five years working in a field. NEVER, NEVER, NEVER trust your clothes with this cleaner.

I recently dropped three pairs of pants off at Hi-​Tech Green Cleaners on Oakway by the furniture places, gym, DSW Shoes and bowling alley for alterations. I’m very pleased with the service I received. The job they did I think was very good quality, the customer service was warm and friendly and helpful, and my pants no longer pooch out at the sides or drag on the ground when I wear them with flats! :) All good things.
I did ask them to remove the pockets and sew them up… they sewed them up but they actually didn’t remove them like I asked. I have discovered that it’s not a problem, actually, since just sewing them up did fix the pooching out at the sides problem. And I suppose in the future if/​when I donate these pants the next person who wears them will be able to simply remove the stitches and have poochy pockets if they should like to have them.
I dropped the pants off on Tuesday April 24^th and they were ready as promised by Thursday May 3^rd. (I told them when I dropped them off that I wasn’t in any hurry.) So, that’s a little over a week for this service.
The cost was $ 31.50, which I think is very reasonable: around 10 bucks per pair of pants, which each required two alterations (pockets & hemming)… so $ 5 per alteration perhaps? That’s super affordable. For someone like me who cannot sew anything more than a semi-​straight line, I am happy to pay $ 5 for a hem!
I will definitely go back if I need alterations done in the future. Poochy pockets — you have been warned!