Andrews Collision Repair

Customer *BEWARE* I would give this place no stars if they allowed it. I went in here looking for a quote for a few scratches that were caused by me backing into my neighbors vehicle. There was no physical damage at all just the scratches that need to be repainted because they were too deep to buff out. When I took my neighbor in to get a quote, Andrew, the owner of the shop was the one who quoted me. Take into consideration my dad had owned his own body shop for 7 years so I was in and out of that place and I was very familiar with damages and the prices for the type of work that was to be done. As Andrew started to assess the bumper he began explaining how there were many things that could be damaged on the vehicle. Some more extreme than others but all of them lies. He had no idea that I had completely assessed the vehicle prior to taking it in and found absolutely no physical damage, not even broken clips to snap the bumper in which would be the first things to break. Long story short, the guy had tried to traumatize my neighbor by telling her that there could be all kinds of serious internal body work that can rack up a bills of up to 1000’s of dollars! He quoted me 600 dollars alone just to repainted about a 1 sq ft section on the back left bumper than another 200 to take the bumper off and look for any bent parts underneath. I told him absolutely not, I explained how I felt his prices were very steep and that some if the things he was saying didn’t seem correct. He than turned to my neighbor and told her «you might just want to listen to me, I’ve been doing this for a while and I don’t want you to get burned by this man.» The guy was completely trying to screw us over so we left immediately. We ended up taking it to Ara Carstar Everett right down the street. The guy from Ara came out and did a full assessment on the back of the vehicle and quoted me at $ 625 to take bumper off and repaint it and than check for any bends in the bumper or frame. He also said whenever they take a bumper off they issue a lifetime warranty for any work the do on it. We ended up leaving it with them at the price he quoted. I got a call the next day and was told that they took the bumper off and there’s nothing wrong and that my price would only be $ 491. I was very pleased with the news and than to top that off they finished the work in two days instead of 3. I HOPE NO ONE EVER FALLS IN ANDREWS TRAP IT IS ALL A SCAM! BE VERY CAUTIOUS