Quest Diagnostics

Make an appointment. That’s my suggestion. If you don’t have an appointment, the first hour of the day is first come, first serve with no appointments scheduled, so if you are fasting with no appointment, show up early. Usually crowded especially in the morning with those who are fasting. I’ve been here 4 – 5 times and only had one bad stick, they got their best tech for the second stick. Sure appreciated that. Once, my paperwork wasn’t in the computer. I sure would like a number to call and verify it’s there before I wait to be called and get turned away. I saw this happen to several folks. Frustrating. It’s a pretty good place and I like the fact that I can stroll over to Trader Joe’s in the same shopping center and break my fast with some coffee and a snack at the free sample bar when I am finished with the draw.

I had to get my blood drawn for testing and was surprised to see this office so close to home. I went there about 1:30pm on Monday to find no waiting but was told I was patient #94 and had missed the crowd.
My tech was great and I was on my way in about 15 minutes.
I’ll be a return customer any time I need labs done!

The staff here is amazing!!! They are very friendly, they get you in and out. I would come to this location over any other one.

Nice enough people. Clean. But goodness gracious slow. Only 2 people drawing and they don’t seem to move faster than a snail.

As labs go these guys are very organized. The receptionist is also a phlebotomist. They had three on staff. When I arrived there were plenty of open seats. When I left 15 minutes later nearly all the seats were full. Don’t bring your knitting — I did. You won’t have time for it. ;)

Very friendly and professional staff. Office is clean and cool. They treated me quite well and had me in and out in no time at all. Wish I’d been going here all along, great people. Made my appointment on line, very handy way to get in and out faster.

If you are looking for a quest lab in Sacramento to get your children’s test done, This is the one, I took my 3 year old and they were patient and playful. The lady called Judy did it with the help of another employee comforting my toddler. I felt so happy I found them.
I will go back again. I did not make appointment I waited an hour. I notice people that had appointment waited about 30 mnts, So next time I will make appt.

This lab is clean and appears well kept, so two stars for that. The big problem is the wait times. It seems every time I have been here there are masses of people waiting and only one or two people working slowly. They really need to staff better especially at peak times. Desk staff is also not especially friendly.

Sitting here right now at this lab. Don’t know WHY it’s getting such a high star rating. One person waiting over an hour. An appointment being checked in at 11:30 and its 11:50. Two people maybe three working… NO one should have to wait this long… I’ve yet to be acknowledged for over twenty-​five minutes… and it smells like gross onions in the lobby. Get your crap together… I don’t feel well. Am I pissed??? You bet.

Like any other quest lab, only 2 people work during a time when it would be swamped due to fasting blood draws. 1 draws the blood, 1 does the paperwork. It is actually frustrating why they can’t put more people to work in the morning. Then there are 2 people at the back laughing… hopefully doing something. If i have a choice, id go to another lab… unfortunately, Mercy only deals with this inefficient lab company. Wait time is always 1 – 2 hours.

I must have showed up at the wrong time. This place is swamped today. Friday morning at 10:15am. I thought the beginning of the week was usually the busiest time. The lady at the counter is friendly and the place is clean, and well lit. It’s super cold in here though so bring a sweater unless it’s summer time. You’ve been warned. After waiting for about 15 minutes though I was called back and out of there in 20. So overall not bad considering the waiting room was jammed packed.

I’ve been in here several times and this is my go to place for lab work. The place is always clean and the people are always friendly. They are also quick to get you in and out.