Willo Aveda

Thank you Tanya for a great hair cut and style. I have extra thick hair, and she still spent the extra time to blowdry and style it. Great job, very happy!

Willo Aveda is ABSOLUTELY NOT for African American women. They profess to being able to work with all types of hair, even describing the education they obtained while working towards their licenses. Our first visit there was through a recommendation. My granddaughter had a wash, blow, and flat iron by Shannon. My granddaughter really liked her and felt better about her hair when we left, even though it wasn’t exactly like she wanted it. However, Angelica knew that we would be working toward good styles.
A month prior, I had paid for a Brazilian Blowout for my granddaughter from another salon and this caused some damage to the back of her hair. Shannon noticed it right away and showed me how I could work with her hair in between treatments to help her hair grow back, but more importantly, to keep her hair healthy. Shannon knew right from the start that this was not simply just one visit, rather an ongoing relationship with her to maintain and keep Angelica’s hair healthy and looking nice.
I scheduled Angelica’s next appointment for 2 weeks, during which time Willo was moving to their new location in Fair Oaks from Gold River. As the appointment card did not have the appointment time indicated, I showed up at 9:00am as this was the time of her first appointment. Her appointment was actually at noon and there was no way they could fit Angelica in before then. As we could not make it at noon, they scheduled Angelica for 3:30 pm with Kass. Kass spent 5 minutes with Angelica combing her hair, talking to Angelica and saying she was going to comb her hair, wash it, and then flat iron it. Suddenly, without a word, she stopped combing her hair and went to the other side of the wall to talk with 4 other ladies that were there. She returned about 10 minutes later saying well, you know it takes twice as long to do her type of hair, so starting today, we are going to charge you twice the amount of money to wash, blow, and iron her hair. She did however take the time to give me a slip of paper with product information on it so I would buy product from her, especially for females of color.
Needless to say, I was surprised that they would choose to take this action rather than just communicating with me right from the start if they preferred not to work on African American type of hair. Their action was an attempt to be very demeaning and disrespectful. After such a good recommendation for this establishment, I was shocked to be treated in this manner.
I guess if you’re part of the blonde click, you’re in. If you’re not, go somewhere where they treat you with respect. And to think I actually gave a $ 10 tip on my first visit.
Blonde or not, we will continue to treat people of all color with respect.

Love my hair by Kassidy and owner Marilyn. They were amazing and didn’t rushed my hair. I was there 6hrs. They able to fix my bad dyed hair lol. Very fun environment and people gives good customer service.

I will never trust my hair to anyone but Emma! Her skills and experience are reason alone to get your hair done by her but she is so friendly and enthusiastic it makes the whole salon experience delightful. Her knowledge of hair and Aveda products are so impressive, I never have any doubts or concern when she does my hair.
Recently I had my hair done a chocolate brown with a Carmel blonde ombré and it turned out better than I could imagine. My hair is so difficult to color but Emma does a beautiful job. I got so many compliments from co workers, family and friends wanting the same look!
I would recommend my anyone and everyone to check out Willo Aveda and ask for Emma!

I took advantage of a Groupon for a scalp massage, shampoo, and blow dry. My stylist (forgot her name) was nice and friendly, but didn’t give me the scalp massage. When I brought it up, she said «I forgot» and that it’s done at the beginning before the shampoo. Needless to say, I was disappointed. (She really didn’t seem that apologetic about that). Also, the shampoo took about 5 min — I did not feel that my hair got properly cleaned at all. However, she did a good job blow drying and styling my hair. I had a mixed experience here… If it wasn’t for the good groupon deal, I probably wouldn’t visit this place again.

I went here on x-​mas eve day and the girl did my hair perfectly I was so happy. I just went for my B-​day 2 – 3 weeks ago to the same girl and the new MGR (JEN) was rude to me and bossy to my stylist and told her color my hair different (when I said do it the same as last time). They were shuffling me around and 4 stylist was messing with my hair. I was so dizzy and confused on what was going on because I was the 1^st appt. of the day. They screwed up my very long beautiful blonde hair and made it gold, brassy, yellow and dark, NOT PLATINUM. Plus they charged me double from last time which is crazy. They also said I could not have my service dog in there which is against the law. They ruined my B-​day and my hair is stuck like this for 6 months. Nobody will touch it for 6 months to fix it. I left the salon in tears. Totally ruined my B-​day and I cancelled my reunion to Vegas because my hair looks like crap and I look undateable now. They didn’t even say sorry!!! UNREAL. This Jen is totally unprofessional, arrogant, bossy and rude as hell.

Just got my hair washed, cut, and styled by KASSIDY, and it was amaaazing! She is a wonderful stylist and cut my hair exactly as I wanted! She has a lot of experience and really cares about making her clients’ hair look good. I have been to a lot of hair salons in Sacramento, Roseville, and Folsom, and she was definitely one of the best. Her haircuts are also extremely affordable — you could probably call her and ask her for first time client deals/​etc!

In August, 2014 I was in search of a salon that provided Aveda products but was down-​to-​earth and reasonable about the cost of their services. I purchased a Groupon (the only successful one so far) and made an appointment with Stephanie. My hair being a big part of my identify, I was a bit nervous about what I was embarking upon. The minute I walked in to the salon and met Stephanie, my fears were put to rest. The ambiance and friendliness of this salon, coupled with the professionalism, makes Willo Aveda in Gold River one of my favorite get-​aways! Even if it’s just for a couple hours.

Always a pleasure being at this salon. Staff is attentive and fun. I’m always so relaxed in the chair with Alyssa Williams. I never leave disappointed and love her creativity. Talented stylist and color guru

I usually go to the Aveda Salon in EDH & Folsom, but 2 weeks ago my friend had a really good haircut with Carly at this Salon so i drove all the way here… i called a week in advance and did’nt get an appointment with Carly, but the girl on the phone said that Stephanie was phenomenal so i went with her…
So, Stephanie was really ok… firstly, when i entered the Salon she was already at the front desk, she did’nt event greet me, just took me right to the chair and asked me what we were doing today… i told her i wanted something different, layers and i know i was very very clear, i told her i wanted the hair straight down cuz i had a dinner in the night and she instantly showed me the price saying it was $ 15 more to flat iron, i said i did’nt like flat ironing anyways i just wanted a nice crisp blow dry… then she asked me if i wanted a hair masque or a botanical treatment but she did’nt tell me it cost $ 17 extra (i got to know at check out). Anwyays she rushedddddddddd through my shampoo (Now, let me tell u here at this point, when i went to the Aveda in Folsom, the girl there gave me a good head and hand massage and said it was all about the Aveda experience), with Stephanie i did’nt enjoy the whole hair washing treatment that is expected at Aveda!
Now the haircut was pretty plain and simple, but i waited patiently to let her finish cuz i thought she’ll figure it out, she started to blow dry my hair curling it at the bottom which i specifically did’nt want, when i reminded her, she tried to straightened the ends again, shabby job though! then no layers, haircut looked pretty plain Jane… hated it! so i told her please add layers i want movement and playfulness, and i’m not sure that i liked it at this point… so with a frown she did it… the only saving grace was she did it right this time… and my hair cut looked stunning right after… but then she did’nt touch it up with the hair dryer again after and it kinda looked a little shabby for my event that i needed to go to after… i was actually afraid to bother her again… so i just went home and touched it up…
But anyways… i’m not sure, i did’nt book my next appointment with her (cuz if u pre-​book it’s a 20% off) maybe i’ll try Carly next time… hopefully it’ll be better!

Right time, wrong place…
I have been a regular customer at the Aveda salon in Gold River for quite some time, so when I made an appointment to get a haircut and color, I assumed that if I showed up on the right day and on time that I would be able to get my hair done. Bad assumption on my part…
When I arrived at the salon, I was told by the receptionist Jamie that I did have an appointment to have my hair done, but it was listed at Loehmann’s plaza salon in Fair Oaks. I told the receptionist that I always come to the Gold River salon and that I made this appointment for the Gold River location as well. She said there must have been a mix up and she was sorry, but nobody was available to help me at the Gold River location. I explained to Jamie, the receptionist, that it was common practice for a stylist to manage two appointments at once and asked if they could fix the issue since it was their fault for messing up the appointment. She made no effort to make things right and simply told me there was nothing she could do.
Really? That seemed hard to believe to me… I think their business is too easy for them and they do not value their regular customers. If I were you, I would not risk having your appointment needlessly mixed up and try another salon that knows how to make things right for its customers when it makes a gross error.

I have been coming to Jenni Glenn for three years about, and she has absolutely TRANSFORMED my hair! She has always been very attentive and i’ve never left feeling anything but beautiful. She does my color and helps me with the condition. She’s also a very sweet soul and extremely comfortable to be around. I love my hair now and I HIGHLY recommend asking for her, you will thank me later! She also works at Roseville.

So um I went to San Fransisco and paid and exorbitant amount of money for someone to basically color my hair completely blonde when I ask for only a few sun kissed pieces. So my friend recommended I go see her stylist/​colorist Shannon, and reluctantly I did. I am so F-​ing glad I did! She fixed my hair without making it fall out from all the over processing and gave me a really great hair cut. Not only did I walk out of there loving my hair I didn’t have to pay a fortune for it! When going back, she again did NOT fail to give me exactly what I asked for! This my friends is priceless!

I generally am willing to drive a distance and spend a lot of money on a top hair stylist. Recently I needed a haircut and highlights but due to time constraints decided to go to salon near my house. I was wary of spending a lot of money on an unknown stylist or salon so I bought a groupon and made an appointment at Willo. When I arrived, I was told that the groupon could not be honored because my appointment was with a «level 4 stylist» and the groupon was only good for appointments with «level 1 stylists.» The groupon fine print stated «with the next available hairstylist.» Really, did I walk into Hoshalls? Why would I want my hair cut or colored by a new cosmetology grad with a so called $ 200 value groupon? The place was completely empty with no customers on a Friday afternoon and the décor left very little to be desired. This salon’s dishonesty lost them a customer. The staff’s apathetic attitude indicates that this a business destined to go out of business in the very near future.

So I posted back in 2012 after moving back from Portland and wanted to update now that I’ve been coming here for two years. Melissa L. is still as fabulous with my hair as she was when I first started coming to see her, and even my husband has become a regular client. Her skill set with both cut and colour is beyond that of most stylists, and she’s down-​to-​earth and personable to boot. These days I walk in and say «do whatever» and I always walk out looking amazing (keep in mind I’m almost 46 with greying hair so if she can make me look good, she can make anyone look good!)

I wanted to like this place but left unimpressed. First let me start off by saying that Kim cut my hair and she cut it exactly like I asked her to. I cannot complain about the haircut itself. But… I arrived about 10 minutes early, there is really no place to sit in the lobby area so it was awkward to stand around waiting. No suposedly wonderful tea? Kim was a little late, but not really a big deal. After the consultation I really felt like Kim was uninterested in talking to me. (Maybe I’m uninteresting but she could have faked it) The shampoo was just a shampoo but nothing spectacular like is described on their website. The end result of my cut was fine but the experience getting it was blah. Kim used clippers on my short haircut. I left the salon with my t-​shirt, neck and face completely covered with little hairs, I had to go home to shower and re-​do my hair before I could go anywhere else. $ 55.00 for a clipper cut and no special treatment. I could have gone to supercuts for the same treatment for a lot less.
By the way… unless there is another Kim in the salon, the glowing review of Kim, posted by Kimthy D is posted by Kim herself.

If you’re looking for an experienced hairdresser, look no further because Kim is the best hairdresser you will ever have!

Really great salon. Very clean and friendly staff. They offer a lot of different services but I’ve only ever been in to get my hair done.
I’ve always had a great experience. I’ve gotten really great color done by Melissa a few times. She really stands by her work and I’ve always left happy.
The salon is a little pricey, but the way I look at it is your going to wear your hair every day so why wouldn’t you want the best?

My good friend has been coming to this place for years and recommended it to me. We wanted to do a girls trip to this salon.
I went in for a manicure with an appointment time of 1 PM. I was not seen until 2 PM. This was a little disappointing because the girls I went with already had their pedicures done by the time Tasha started my manicure. Tasha was very friendly and apologized to me explaining why she was late (her previous customer drove all the way from Southern California to see her). I was already a bit irritable but knew that this happens especially in the line of work they are in. Okay, you’re forgiven. Then Tasha went on to do my nails and all was forgiven. I was very happy with the work Tasha did with my nails. That is saying a lot because I’ve seen very bad manicures and I liked that Tasha took her time with me and asked lot of questions about my preferences.
I asked Tasha if she could cut my bangs a bit because they were getting a bit long. She said yes and mentioned she would only charge me $ 5 for a bang cut. When I got to the register, the girl behind the counter ended up charging me $ 15 for the bang cut instead of the $ 5 that was initially promised. I guess there was some lack of communication on their part but I didn’t want to say anything so I just paid it. I made another appointment for an eyebrow wax on my next visit, hoping that my second visit would be better.
I went in a few weeks later and worked with Autumn who did my eyebrow waxing. She was super friendly and made good communication to get to know me before she worked her magic. Her eyebrow waxing was spectacular! I would go to her again.
The good: great service for manicures and eyebrow waxing. The pedicures looked great too, although I didn’t get one.
The bad:
1) punctuality. When a new customer books for a specific time they should really make an effort to have adequate staffing. An hour late should be grounds for a free or discounted service.
2) Communication: don’t charge me $ 15 for something you said you would charge me $ 5 for. Better communication between cashier and staff is needed.

I learned that this hair salon used to be Mane Attraction but was glad that I encountered it after it was bought by new owners who partnered with Aveda. And I love Aveda products because their stuff smells good and they’re environmentally friendly. Plus, my hair responds well to them.
My plan and expectation to have my hair done was far exceeded. As with all Aveda Salons I’ve been to, I received my brief consult with the stylist, Allie while I drank my flavorful Comfort Tea before the cut. She listened intently to my needs regarding my hair and made a suggestion on style. We both agreed on the modifications and after an amazing sensation from the Rosemary Mint Shampoo and Conditioning; the mint aromatherapy; the soothing scalp massage; Allie’s precision with the scissors; her creativity with the hairdryer, brush and curling iron; as well as the Aveda hair products, I stepped out looking and feeling fabulous.
Besides Allie’s cool attitude and friendly nature and the mint aroma, the best part was the discount. Usually, haircuts run $ 35 and up, but it was a serendipitous discovery after I had made my appointment… a new look was a necessity for my upcoming new job in a new city (and maybe a new boyfriend!) where I’ll be moving to next week! Anyhow, the day’s special was for $ 25 haircuts… still not cheap, but pretty damn good considering the pampering!
Allie told me that the salon is on Facebook and if you’re a fan, you just might be lucky enough to find future discounts and events. I also overheard that they do manis and pedis as well as facials and massages. Even without the discount, I’d absolutely make a visit here should I be in the area again. They’ve got mint!