CubeSmart Self Storage

Friendly, helpful, courteous, kind, clean, organized… there aren’t enough superlatives to describe how great this place and these people are! I’m very pleased with the storage unit, the people who run it and the entire operation. And they make paying easy with auto pay. Tres Magnifique!

What started out as a need for storage for a few months became a need for several years and every time I needed anything from the folks at cubesmart, they were great, helpful and prompt. The storage areas are kept clean and safe. I would recommend that anyone needing storage in the area use this facility and I would look for cubesmart if I need storage again in the future. Great experience.

I was referred to Cubesmart by a friend who had only great things to say about the management and units. I rented a unit in early 2012 to use for about six months before I permanently moved from the area and had absolutely no issues. My move-​out plan was a little hectic, but the manager at the time opened the office a little early on a Sunday to accommodate my move, helped me check out very quickly, and told me great news — I’d be getting a refund for most of the month! I was happy to hear this, but was so caught up in moving that it was a few months before I realized that I never received a refund check.
I called today to ask about the status (it’s been close to a year since I moved). This location is under new management, and I spoke with Dawn. She was incredibly helpful and pulled up my file immediately. She noticed there were no notes about a refund and explained that Cubesmart policy is not to issue a refund without advanced notice, etc. I figured that it was so late, I wouldn’t be able to get a refund, but she promised to research and get back to me. Imagine my surprise when I hear back in the same day and she’s gotten approval from a district manager to issue the refund!!!
I have used a lot of storage facilities in my moves over the last 10 years. Cubesmart was very clean, professionally run, and the service was unsurpassed. I would highly recommend them to anyone in the Burke area and will use them again if I ever need a storage facility!

Stay far away from this business as you can. They will mess you up like you have never seen. It’s a joke the way the run their operation, and may ruin your life, like this storage facility did to me. There are other operations and options for storage in the Springfield, Burke Virginia area. Buyer beware!!! And when they hurt you and trash your life they would not even say sorry.

for many years I have moved around from place to place so I have always used storage units. For the last few months I have been with Cube Smart (u-​store it). The manager there is very pleasent and hepful and she is always there to assist you with all your needs. I even had to upgrade after my first month. in the past I have found that this was very frustrating but not here… The manager took me around to look at different units so I could find the perfect fit for me. Once we found the unit the paperwork was quick and painless. I would say if anyone is looking for a great self storage this is the place to be. Not only do they provide storage but they also deal directly with goodwill, UPS and many more places. All my needs are met at one place which is very important for someone that has a busy life. HIGHLY RECOMEND…