Betty’s Azalea Ranch

The associates are very knowledgeable. They have some specific Betty’s products like Betty’s show turf fertilizer that blows away Scotts Brand in effectiveness. I’ve used Betty’s specific seed and fertilizer products for five years and my lawn looks amazing. They’ll take the time to educate you as to the ingredients and rationale behind the components in their products. The trees and shrubs are reasonably priced and on par with Merrifield Nursery. For kids, they have pools up on the hill with fish (for ponds) which is cool to bring the kids to see.

I have used Betty’s Azalea Ranch for landscaping as well as lawn advice, and could not be more pleased. The grounds of Betty’s are not as «pretty» as those of some of their competitors, but their prices are better and the advice is top notch. My landscaping project covered 3 sides of my property, including moving a 20-​year old Japanese maple. Renata did a great job of landscape planning without pushing me to buy more than I needed, and there were no problems whatsoever. The maple is still thriving in its new location two years later. As for the lawn, my neighbors and I have been following Steve’s advice for several years and we have the best-​looking lawns in the community. He will recommend the best products for general maintenance and for specific problems that crop up, and will ensure that you understand the proper timing and application for the products. I could not recommend this company more highly.

Do NOT go to Betty’s. when they charged me for my items and then I got my credit card statement, the amount on the statement was higher. When I talked to the owner they said I must bring in the receipt. I asked if I could fax it and they said no. I do not live close to them and this was ridiculous to me. Owner wouldn’t budge. I then lost the receipt. When I found it and told them I’d bring it in they told me it was too late. A co worker grew up with the owner and happened to tell me how rude he was to her the last time she was there and he’d known her for years! She did not know of my experience when she told me. It was the last time for both of us.
Go to a place that respects you. I never got my money back and they’ve lost business I actually along with friends would’ve given them.
The employees at cravens or merrifield garden center both in Fairfax are knowledgable and will not cheat you nor be rude.
Gave one star because zero isn’t an option.

I’ve been a Betty’s customer since my high school friends worked here 15 years ago. I called this morning looking for live worms for composting, and was told they had them. When I got there, it turned out the teenager at the desk was wrong and they wouldn’t have any till spring. Before I left annoyed and disappointed, the manager came out, drew me a map to the best beds, lent me a trowel, and let me dig some out for free.
Given that ordering them from a worm farm was going to run me about $ 30, Betty’s went above and beyond to make sure I was a satisfied customer, even if their younger seasonal staff doesn’t know a spade from a flower bulb. But their worms are awesome and I will continue to be a customer!

I have gone to Bettys for advice on lawn chemicals. Twice the recommended items did not function as promised. The management (owner) is loathe to make refunds or accept responsiility. He claims that the customer should have done something or should not have done something, and therefore the problem is not his. His personality, as that of his assistant, is arrogant and condescending.
On the plus side, I have found their «Show Turf» fertilizer to be the best of the breed. If you don’t have to interact with the staff, you will be fine.
Does not accept American Express Cards.

Ordered two cords of Firewood for $ 249 each plus $ 40 delivery charge. Wood was soaking wet and green. Can’t be used this season. having them come pick it up as it is of no heat value for a least a year.

I wish I could give NO STARS! I would not recommend Bettys Azalea Ranch simply because their customer service and follow through STINK!!! They treat their customers poorly. They really do not care if you are satisfied or not. The job took WAY too long to complete, I had to have several plants replaced as they planted DEAD bushes and plants and in fact the job is still not complete though they would happily finish for more money over and above the original design. RUN don’t walk to a better landscape outfit. There are many better, reputable landscape outfits out there with far better customer service and better plants. Save yourself the aggravation and money (they are pricey!) and go somewhere else!

Here is an example of the «great» service offered by Betty’s – My wife and I went out to buy two large crêpe myrtles. With good help from one of the field workers, we picked out two large plants at $ 260 each, and were going to pay a $ 114 delivery charge. The field worker mentioned that the crêpe myrtles had been on sale for 30% off the previous week, so maybe they would do something for us at the cash register, and made a call to them to tell them we were coming up to pay. I asked the women who run the desk if I could get some consideration on the price due to the size of the purchase and the previous sale. After some hushed conversation between the two, and after looking at something on their computer screen, they just said, «if it isn’t on sale, that’s the price. If you don’t want them we will take the sold signs off.» Then they said, «You should keep looking at our website for specials,» and turned to the next customer. When I got home I looked at the website and found that they had a large purchase rebate advertised that they didn’t even offer me.
Fortunately, I did not spend the $ 634 on Betty’s.
From time to time I drop into Betty’s because it is near Costco. I always find their plants no better priced than smaller boutique nurseries in our neighborhoods. High prices – bad or rude service – you just don’t need Betty’s.

I was very happy with their service. They spent a lot of time with me to help me understand what was going on with my azaleas and how to stop the assisted suicide currently occuring.

I don’t really give out one stars all that much but Betty’s really earned this one.
My wife and I went in expecting to spend a couple hundred on some plants that we could have in pots.
We are not well versed in plants so we needed some help finding something suitable for pots that wouldn’t grow too big, would maybe survive the winter, and some tips on how to care for them. With the only other specific being that one of the plants we wanted to be taller, like a small tree or any other ideas (this was mistake in saying as you’ll see). I don’t think that is a lot to ask for of a place this size.
The first person I spoke too didn’t seem to want to deal with me so he told me to head up to the front and talk to the people up there.
I explained what we were looking for (don’t forget I said something like a small tree). The young lady just looked at me and said that trees in the four pots wouldn’t work and would all just die.
I said that we three of them we just wanted some smaller plants and that only one of them we wanted something like small tree. I then said it didn’t have to be a tree but I didn’t know what to call it (a tall plant, a shrub, a vine) and that we just wanted it to be taller with some green at the top. She then asked for assistance and another lady came over. She relayed that we were looking for four trees to plant in four pots.
I was given quite the stern look then and a short lecture on how trees in pots would just die and not do. I had to re-​explain myself that we weren’t looking for four trees to put in pots but three plants and one that I wasn’t necessarily looking for a tree for the fourth but the look we were going for. That was basically met with a, well we can’t really help you with that, why don’t you walk around the gardens and see what you like? Wow thanks for all the help.
Look I don’t know plants. But to act all high and mighty like we’re idiots because we don’t, well I don’t like dealing with businesses like that. Just like I wouldn’t expect a plumber, roofer, electrician, obgyn, dermatologist, database developer, or any other number of professions for me to know much about their fields of expertise.
Bright spot to this story? We immediately left without spending any money and went to Merrifield Garden Center which was much better. There we were told of various plants which would possibly work (with the caveat that there were no guarantees with winter) and actually walked around to those options and told the pros/​cons of each. Bonus was even tips on how to care for them.

16 acres of a lot more than azaleas… I still haven’t seen it all. When you have a man in tow you must carefully weigh the pros and cons of forcing him to stay longer than he is peacefully capable. After four visits I only got the «look» once so it obviously ranks high with men as well.
The prices here are the best I’ve come across. We bought several shrubs on sale and were surprised to see upon checkout that we were getting another 40% off. Sweet. In fact, of all the times I’ve gone I think only one of my purchases did result in some sort of surprise additional discount at check out.
2012 fall season I cashed in on — $ 12 Azaleas (not babies!), $ 22 for 5-​foot pencil trees (whatt???), 40% of dwarf conifers — when the dwarf conifer you want is $ 400+, this is a VERY nice discount. Also started buying mulch here, much higher quality than local home improvement stores.
The staff are not only pleasant and very knowledgeable about WHAT they have — they know WHERE it is. Save yourself some time and just ask.

I had the worst experience with Betty’s Azalea Ranch. I had hardscape and landscape done. The foreman did not follow what the designer sketched out. Everyday that I came home there were mistakes. The foreman was pushy and uncooperative and the designer did not communicate with him. I tried calling Betty and she never returned my call. I have been angry for years because I paid in advance and was never satisfied. I would rate my experience at no stars but there wasn’t an option to do so. P. S. — I am now having another company redo the mess that they did.

Been a customer of Betty’s for over 15 years. Put up with the arrogance of Steve, the owner, because he seemed to know what he was talking about. Last September I purchased 4 hollys for about $ 400.00 They died within 6 months, so I took photos and showed them to Steve. He told me that they weren’t really dead, just needed some fertilizer which was available at the «Betty’s Discount Price». Went home, used the fertilizer, several weeks later they showed no sign of improvement and were still dead. Dug up the plants, took them in and requested replacements via the guarantee. Was called a liar by Steve’s son and was told that I should feel lucky to get less than 50% of the replacement cost of new hollys. Went down the road less that a mile to Merrifield Garden Center and found 4 really beautiful, healthy hollys which are doing great. Betty’s guarantee is worthless and I will never set foot in that place again.

This place is awesome! Not being a fan of azaleas (no offense to those who are), I didn’t have high hopes but a friend of mine kept raving that it was a little piece of paradise. Well, he was right but it’s not «little» by any means. It doesn’t appear that impressive as you approach from the Rt. 29, especially with Merrifield right down the road. I was expecting to find a typical garden center filled with annuals, ground covers and perennials but Betty’s is far from that. They have a huge tree selection, separate areas devoted japanese plantings (shrubs/​trees), water gardens and koi, and a great selection of pots of all sizes and colors. And those are just the areas that I visited — there’s a lot I didn’t have a chance to see. We spent some money but for the most part, Betty’s was less expensive than a couple other nurseries that we visited. They have very helpful and knowledgeable staff. With the help of Beth and Manuel, we took care of the main stuff and can’t wait to go back for the smaller things.