Matt’s Custom Tailor & Tuxedo

Matt is an excellent tailor. Knows his business. I took several suits and pairs of pants there. He fixed several things on which another tailor fell slightly short and highlighted a few fit elements that neither I nor the other tailor noticed. My suits fit and look better than ever. I received three compliments the first day I wore one of the suits after tailoring. (I don’t recall a single compliment in the previous year that I wore it.) While the service costs more and takes longer than expected, both are reasonable. Great experience overall.

Really friendly service and helped me in a pinch. Even gave me a nice tie for free. Definitely recommend this place.

I feel compelled to write a review, because in this odd circumstance, I the customer was in the wrong. So, I brought in some fairly expensive denim jeans, one needed to be hemmed, the other was a size too big, so he actually had to open the waistband and seams, a process that you cannot even tell happened, and because of the measurements he took prior, fit like a glove now. Both jeans feel great! I mean these jeans are really cool now and are ready for wear for the next 5+ years. Anyways, the point was I forgot about them and I was late in picking them up, he was totally cool about it, didn’t charge any late fee, didn’t sell my clothes, lol. But the service was surprisingly top notch. I feel really bad and thankful.

Short version: dishonest/​unethical business practices!
Longer version: I’m not picky with my tailoring needs, pretty easy going, and the stuff I needed repairs on was simple enough.
Although this last experience here was off and needless to say I will not be coming back.
I brought a sweater dress here that I’d been wearing for years with no problem. It had a small hole next to the seam that needed fixing. The lady told me she could fix it right away– great so I waited. She came back and charged me $ 5 but said they only accept cash for that amount. I didn’t have any, but promised to be back tomorrow (I’m a regular customer).
She said it’s ok, and then told me to hold on a second, took the dress to the back again and then came back, said all is ok. (I did register that she took the dress back again)
When I bring the dress home I realize immediately there’s another huge hole in the wool next to the collar of the dress. This was NOT there before I brought it in– I had inspected the whole dress. I remembered she took the dress back in and I suppose this was her spiteful way of ensuring I come back for a couple of $??? really, you ruin my entire dress (visible hole by the collar now) for a couple of $s? I did of course go back and I told them what I really thought happened, they were not pleased, tried to tell me it was an old hole (you said you inspected it the first time there was nothing) — so where did this hole come from? Now I have to pay 15 $ for a larger hole, thats most definitely ruined the sleek look of my entire dress. I’m fuming with disgust.
These people are dishonest– Stay away.

Brought in a pair of jeans to be altered they said they would be ready in 7 days I agreed but when I went to pick them up 7 days later, they had not even started work on them. Said they would be ready tommrow YEA RIGHT! I asked the lady why such poor service she gave me the deer in the headlight look. I asked for a refund which she promptly gave me. I wonder how these people would like it if someone treated them in the same manner they treated me. All this time wasted and I wanted to wear my jeans that night… what a disappointment.

My dress needed a lot of work done and the tailor did a great job! The dress was two different types of material and I needed the top of my dress taken in and the bottom of my dress taken out. The tailor did a good amount of work in less than a week and it was flawless. Thank you very much!

I was in a bind and needed a dress hemmed in a hurry. I called first to see if they would be able to do it and they said yes. I brought the dress in on Monday after 4pm and picked it up by Tuesday at 12pm.
They did a beautiful job and were very kind and gracious the whole time. Very reasonably priced and I am so appreciative that they were able to do such a good job in such a short period of time. I would definitely go back for further alterations on a normal schedule.

I took my bridesmaid dress to be altered and little did I know I was in for it…
1. It is really expensive. There’s no list of prices at all and they pulled the price out of the air. Sure he might have them memorized since it’s his business but as a courtesy you should have your prices listed somewhere!
2. They wanted me to pay upfront instead of at pick up. What would they have as incentive to do a good job on my dress?!
3. I had to go back three times because of mistakes. Too tight, too loose, not hemmed correctly, pulled fabric.
4. They took a long time. I was in a serious time crunch by the time I finally picked it up after having them fix it.
In the end my dress was fine and they didn’t charge me extra for their mistakes so it wasn’t the worst experience ever. I’ll probably be finding a new tailor the next time I need a bridesmaid/​formal dress altered though.

After a couple of times having pieces altered, suddenly Matt became too busy and my friend’s dress was stuck on their rack for WEEKS. Then suddenly they couldn’t locate the dress. No real apology was made. I have since taken my business elsewhere and my friend discovered a great place in Vienna.

Brought two vintage items — a dress and a pair of ‘formal shorts’ (they’re a thing… I swear) to be hemmed. There didn’t appear to be anyone in the store when I walked in, so I waited and wandered til I was finally greeted.
Changed into the items for hastily marked lengths — I indicated that where the chalk mark was made was where I wanted the final hem to lie, not to where to make the cut. Charged $ 40+ for the work, told it wouldn’t be ready for over 7 days.
Returned on the prescheduled date around 1 p.m., only to be told that my items were not ready. I asked if they’d be ready by the end of the day and was told I should return tomorrow.
Came back — tried on both pieces to find they were far too short, the inseam of the shorts was nearly non-​existent and the dress was essentially a shirt. I was horrified, especially as I planned to wear the dress to an event that weekend. It appeared to me that they had cut at the original chalk mark instead of cutting below and hemming it to the line. I asked if they could let out as much as possible on both items and was told it would be over a week before they could do it.
I explained my frustration and concern that they had trimmed way more than had been agreed. The woman told me I was wrong and she had been surprised when she was hemming them that I’d wanted them that short, and now I must just be regretting it. I was appalled by the rude service, the wait time, and the fact that my shorts and dress were now unwearable. I took the items elsewhere to be salvaged as much as possible and will not be back.
Best I can say is the seams were straight… just about two inches too high.

If you need a same day tux, they have enough on hand (or no one else is borrowing). For us, they took measurements and then told us to come back in three hours. Not bad! I can’t remember exactly, but the entire package, including shoes, was around $ 100. The tux itself wasn’t that great, but it was clean and looked nice in pictures. Matt, the owner, is very nice. We did measurements and pick up with him. When we dropped it off, it was with his wife (or sister or random) who was sitting casually to the side chatting on the phone the entire time and basically just mouthed «okay» as I set everything on the counter. Still three stars for saving the day and giving us same day service!

I brought several things to get tailored here but the costs quoted to me were so high that I ended up just getting a pair of slacks done. The work was excellent, and Matt and his staff were very nice. My one issue is that while I was there he actually walked away from me to see to another customer that came in after me, and ignored me several times when I tried to get his attention again. Finally, when I asked about getting a suit tailored he proceeded to try to convince me to buy a suit from one of the stock models that he carries in-​store.
I forgot my ticket when I came to pick up my slacks. I gave them my phone number and name, but it took them 3 tries to locate the pants that I had had tailored. Just sort of strange customer service to me.
Again, super nice guy that does great work, but the customer service was lacking a bit. The thing is, I can go to Spectrum Cleaners right down the road and get excellent alterations paired with an insanely nice Korean woman that remembers my name and charges me no more than Matt does.
Hope this review helps you decide.

Looks like Matt’s is getting more work than they can handle.
Dropped off 1 jacket and 1 shirt for altering 10/​2, and they set the expectation that these two items would be available ¹⁰⁄₁₂.
Arrived around 11am on Friday ¹⁰⁄₁₂ to pick up my items and drop off a pair of pants for hemming. They told me my shirt and jacket weren’t ready, but that if dropped off the pants for altering, all 3 pieces would be ready for pickup the next day, on Saturday. One of the ladies told me to arrive around 11am — that would be a good time.
Saturday arrives, I rush a little to drive over to Falls Church to pick up my stuff. Matt apologizes, explains they’re still not ready and asks me to return at 2, or anytime by 5.
So my wife and I browse at the mall, get lunch and kill time… try to make a day of it since we were planning on going home but didn’t want to race back and forth to the tailor.
We arrive at 3:30…wait around with a small crowd in the lobby, but no one ever greets us or acknowledges that we are there. Eventually I walk back to the work room so I can just pick up my clothes and roll. Yup, you guessed it. Not ready and they told me to come back on Monday.
After missing 3 of their own deadlines, I explained to Matt that I was getting a bit frustrated with their arbitrary deadlines. I tried to say that I wanted to come to his place and support a local business, but he interrupted me, told me he was too busy to listen and had to work.
My wife overheard another couple in the lobby say to one another that it «looks like they’re having the same problems we are».
So it seems a bit of an issue. We walked out.
2 stars: Matt seemed nice enough at first. Prices seem OK. And if good work at good prices takes 3 weeks or month — just tell me up front. Or CALL me — you take my phone number and email address on the ticket, so respect my time and keep me from driving back and forth during my weekends and lunch breaks.
I know that unplanned problems can occur from time to time, but this is about setting proper expectations up front and then following through. It’s all completely manageable if you are willing to respect your customers’ time. And if something goes wrong — it’s okay, but COMMUNICATE with your customer instead of wasting their time. It makes all the difference.

I took a formal dress with a split on the side, and an inexpensive jersey material skirt with horizontal lines that needed to be hemmed. Visited the shop on a Monday. I requested that the dress be ready by Friday so I could wear it to an event that evening, but the skirt could be a different date if need be. Matt agreed on Friday before they closed at 7pm.
The work done on my items was very very good, and I’ve been to a few tailors in the area. I was very impressed with the stitching on the dress as well as the skirt. The stitching on the skirt followed the horizontal line where the hem was done, which is a detail that I fear some would overlook. It cost $ 25 for both, which I consider extremely reasonable.
One comment is that the parking lot is tight and difficult to maneuver. And once you park you have to walk around to the front entrance. I didn’t know that at first and went up the back stairs and poked my head in the door that was open just to discover that wasn’t the appropriate entrance. Also when picking up, I arrived at 6pm but was told my items weren’t ready yet. So I waited in my car for 15 mins before going back in. It’s a good thing I wasn’t in a hurry — but it was just a tad annoying since I mentioned that I could come back on 2 different days if he needed more time.
The other comment is that I took both items hanging in a long white plastic garment bag that was tied at the bottom (to protect the formal dress from getting dirty). But when I picked my items up, they were in a short clear bag and the dress was exposed. I mentioned it to the woman who helped me and she went in the back and came back with the items in a long clear bag. Wasn’t the same bag as what I came with, so I thought that was kind of odd.
Overall, I will definitely return and just remember to be flexible (to a point)!

Great job. Suits fit and look right. I will be back with more.

So after a horrible experience at Anne’s Fashions (see my review of them), I happened to notice Matt’s Custom Tailor and Tuxedo. I figured it was worth a shot, so I stopped in to have a suit altered. From the very first moment he began taking measurements, I knew I’d be satisfied with the finished product. Matt fulfilled all of the promises he made AND he was easy to communicate with. (Take lessons, Mr. Lee!) This is what quality service is all about! I was so impressed with my suit, I immediately brought in a Tuxedo to be altered and had absolutely no concern that it would not be ready until the day before I needed it. As expected, the Tux fit better than I had even imagined. It was worth the extra money — you really do get what you pay for and I would recommend this shop over others I’ve tried anytime!!!

I’ve been coming to Mateen for about five years, and now that I live about 45 minutes away, I still make a trip here anytime I need alterations. He’s a true professional, and his craftsmanship is remarkable. He does everything he can to deliver garments by the time needed, even super rushed «urgent» jobs. Amazing! I love this guy!

I dropped a dress off last week to be altered and it needed to be done in a short amount of time. I was worried because every where I called said they we unable to do it, until I called here.
Matt did a great job on re-​fitting my dress and it fit like a glove. I really appreciated workmanship and their ability to get my dress done on time. Thank you again!

I’ve brought a ton of stuff here over the last six months and Matt has done a great job with all of it. It has covered the gamut of things you might need to done to suits and trousers: hems (plain and cuffed), taking in jackets from both the sides and the center seam, sleeve work, tapering trousers, letting trousers in and out, etc. He has a good eye but, importantly, will listen to what you want. Some tailors are kind of stubborn and will push back when you ask for specific things, but he is not like that.
The prices are VERY reasonable for the quality of the work. Turnaround is also pretty quick — usually 7 – 10 days, but I had him completely overhaul a suit in five days once.

I took three suits and a pair of pants in for alteration and the owner Matt did an amazing job. He’s been doing this for years and was able to recommend alterations to both the jacket and pants that I didn’t even think of. Now I have three suits that look like they were custom made for me.
While in the store, a customer came in who had her wedding dress altered the year prior and she couldn’t stop raving about how great a job he did. I can’t remember if he altered it or made it from scratch, but regardless, she loved it. That alone put me at ease with the work I was having done because trust me, there are plenty of bad tailors out there.
If you want premium work done and don’t want to pay a premium price, this is your place.