uBreakiFix

It doesn’t get any better than this. I was slammed at work when I broke my iPhone, which is my lifeblood. James got me in and out in 25 minutes. You can’t ask for better service, and employees like James are hard to come by. THANKS!!! Hal

It was a weary morning leading up to my flight that would leave the motherland of wine, art, and cobblestone streets — Italy. A boy with wide dreamy eyes of being at home where I could finally use the amazing coverage of Verizon and a reasonable family data plan, I wanted to put my Verizon SIM card back into my phone. I had acquired an Italian one for my stay studying art and picking bay leaves off bushes galore.
So, alas, what is an artist to do, waiting to board the plane, sketchbook and pencil in hand?
‘Well, Maybe this will work,’ I ponder to myself as I stick a freshly sharpened pencil into the key hole for releasing the SIM card drive.
*snap*
*cue dramatic Greek choirs accented but not overpowered by an orchestra of primary string instruments*
The pencil had Broken inside! What was I to do? Slamming the phone against my hand in hopes the pencil would dislodge proved unsuccessful. Not to mention I probably looked rather ridiculous in public doing such a crazy thing.
I land ten hours later in a dizzying swirl of customs check, hopelessness, and despair. Would I ever use my Verizon coverage again? Would I ever share in the family data plan once more? How will I survive?
A haggard traveler, I stepped through the door of UBREAKIFIX, looking for the oasis in this desert of no cell phone coverage. Doubtful at first, the good men of this fine establishment vowed to do their best.
*cue TV montage compiled with scenes of them working on my lead-​jammed phone’
They came back to the front desk like they had seen unspeakable things trying to fix my phone, and my heart skipped a beat. But alas, James revealed in his hand my phone, showing 5 bars and LTE coverage from faithful Verizon.
HUZZZZZAAAAAH!!!

James is the absolute BEST!!! He said he would take care of me and he did without a doubt! Such a cool guy, and fixed my phone no problem in a very short amount of time. Could not be happier with my visit there! I will definitely be going back if I have any future problems. Highly highly recommend coming here!!!

Outstanding customer service and didn’t charge anything for the testing!

I’ve been to the Falls Church location twice. The first time, I took my XBox to them to see if it could be fixed — they did diagnostics and determined that they couldn’t fix it (curse you, Red Ring Of Death!). They didn’t charge any fee to check the console. The whole process was efficient, thorough, and courteous. The second time was today. I dropped my iPhone last night and shattered the glass. I got there around 1:40 in the afternoon, and the guy at the counter did a thorough check of my phone, even asking permission to make a call to the shop to make sure that worked. He said it would be done in 90 minutes. So I did some other errands, ate lunch, and 90 minutes later went back to get my phone. It was as good as new; two different guys were behind the counter, and they were just as courteous and professional as the earlier guy. I would definitely take my console or phone back to them in a heartbeat. They do good work.

Extremely quick. Replaced my led and screen when my phone was unresponsive and cracked. Only took 20 minutes. Would recommend to anyone for phone repair issues.

Some of the best customer service I have ever gotten.
Clean, friendly, attention to detail and right in time. One hour to fix my phone and they were done a couple minutes early.

These guys are fantastic! They had me in and out in under an hour after fixing my broken iPhone 6 screen. They recommended a better case than I had which will keep me out of there in the future. Fair price paid and great service. I highly recommend these guys. If you need it fixed, look no further. Ubreakifix is where you want to be!

Fixed broken lcd/​digitizer for less than my phone carrier’s insurance deductible. New display works great and is an OEM part and not a cheap knock off. James fixed the phone very quickly once the part arrived.

$ 110 for iPhone6 cracked screen repair. Fast, efficient, cordial. Walk-​ins accepted. I was in and out of there in 30 minutes.

Rolled into this place with a bad phone charging port on my iphone (or at least I thought that was the case). Turns out it was just some debris deed inside the port keeping it from charging. What could have been a $ 50 – 75 fix for a new port turned out to be a complimentary service that consisted of a thorough cleaning that took about 10 minutes. They didn’t charge me a dime when they could have easily charged for their time. Now they have a customer for life!

I dropped my phone and shattered the screen. I contacted my insurance provider, and it was going to cost close to 200 dollars for the deductible and take three days to get to my home.
I had seen ubreakifix a few times driving by, so I decided to check their prices. They were able to fix it for nearly half the cost of an insurance claim, and in a matter of a couple of hours. The staff was very friendly and knowledgeable. I was very pleased with the experience.

Problem: Shattered iPhone 6 screen
Pricing: Same price as the Apple Store
Service: Excellent — done in 15 minutes! (Whereas in the Apple Store they made me wait for almost 3 hours before telling me they couldn’t help me that day)

5 stars for a 5 star business. Superb customer service and speedy service. Brought my MacBook in to have its screen repaired, and they had it ready in less than 5 days. They also fixed an issue that I was having with my iPhone. Will return should my Apple products have issues.

I came in unsure that uBreakiFix could repair the screen on my 3-​year-​old Toshiba laptop. James was very assuring that they could fix it, and within my budget. Because it’s an older model, they did not have the parts on site, which added a few days as one might expect. James contacted me when it was ready for pickup, and when I arrived, he demonstrated that it was as good as new. James was friendly and professional. I hope to be more careful with my devices going forward, but if life happens again, I will surely bring my business back.

My LG Nexus 5 Android smartphone was in a «boot loop» failing to boot up successfully when I was trying to charge it. Not being able to repair it myself after researching on Youtube, I decided to bring my smartphone to a professional smartphone repair shop and found uBreakiFix online via Google and the Falls Church, VA location after seeing it’s high positive review marks here on
.
The staff member who helped me is known to his co-​workers by the alias «Little James». He was very courteous and sincerely informed me that the store offers free diagnostic service for smartphone repairs. After leaving my smartphone for him that evening an hour before their store closed for the day, it wasn’t long that I received a call from Little James the next day with good news that he had helped serviced my smartphone out of the boot loop state it was in but needed me to provide my screen unlock passcode so he can do a final verification check on my smartphone’s functionalities. Though I wasn’t able to come in that day to enter in my passcode, but the following day the manager «Ricardo» was very nice to help me verify my smartphone’s functionalities and close out the free diagnostic work service ticket.
I’m very happy and satisfied with this store’s staff courtesy and experience whereby they didn’t jump into any assumption but did a thorough free diagnostic that resulted in me getting my smartphone fixed up without ordering any unnecessary and perhaps costly hardware components. It was also great to learn that uBreakiFix also fix other devices such as video game consoles and computers! Next time, I definitely know where to go to for my electronic repair needs and I highly recommend this store location for their professional repair service.
Thanks «little James» and uBreakiFix (Falls Church, VA)!!!

I’m visiting from California and dropped my iPhone 6 and shattered the screen. But no worries, because Gray and his team were to the rescue. Phone was fixed in the amount of time it took me to wander aimlessly throughout target.
As I write this review– phone works great! And best part, there is a 90 day warranty– nationwide! Which is even better for me, since I’m from California!
The storefront is very professional, easy parking and cases available for 15% off, so you don’t break your phone again!
Would recommend this place to anyone with a sad broken phone!

They did a great job. Fast, friendly and they stand behind their work. Used them twice for broken screen.
The location is super convenient to everything, so while they’re fixing your device you can get stuff done nearby.
Highly recommend for convenience, price and service.

We had great service today at UBreakIFix in Falls Church. My husband shattered his iPhone screen this afternoon when he accidentally dropped it in our parking garage. My sister had her iPhone screen fixed by the DC location last year and highly recommended the company. The gentleman helping us (James?) was very friendly and professional, explaining the pricing and that there is a 3 month warranty should we experience any problems with the phone after the repair. They charge $ 109.99 to repair an iPhone 6 screen. Since our insurance deductible is $ 150, this made more sense. The phone looked like new in under an hour, and we also got 15% off the OtterBox my husband purchased to try to prevent any future damage. Highly recommend this company!

I needed to fix my iphone 5s and 5c they did such of great job the price was great they gave me a really good offer. I fix both for 140 i would totally go there if you need to fix your phone