WiGo Clinic

I took our iPad 2 to the store to see if it could be fixed. The screen no longer worked and I thought it was a goner! I was pleasantly surprised when they called a few days later and all was fixed! I’ll definitely go here again.

Great service. Fast turn around time! Much cheaper than going through apple! Super happy!

OMG!!! The guys at WiGo are THE REAL DEAL… I found them to be extremely courteous, and supremely knowledgeable.
Went in for a cracked cell screen and my cell is like new again!!!
The manager Steve and my apologies for, not remembering the name of the Tech that actually did the work are both AWESOME!!!

So glad this place exists! They replaced my iPad’s cracked (really shattered) screen in one day. Very reasonable price and friendly service. This is the 2^nd time I have used WiGo services and will definitely use them again if and when the need arises.

I have never encountered such an incompetent business! I brought my laptop in to have the charging port repaired. They told me the part would be approx $ 20 and a few days to get it in. I paid up front for the part through pay pal. One week later I checked in and the part was still on order. I checked back in another week and the part was still on order. I finally went into the shop because not only did they charge me for the part but also a diagnostic fee of $ 29, from my pay pal without my authorization. They wanted me to leave the laptop so they could do the repair when the part came in. I said no. I’m glad they didn’t keep my laptop. After 2 – 3 months now I still haven’t heard if the part came in and when I called they said they would have to get a manager’s approval for a refund on the part. Do not take your computers there for repair. I also found out their parts are from China. Not authentic parts.

Twilight zone: #1 guy behind counter: ’60 day warranty. #2 guy behind work desk: ‘he doesn’t know what he is talking about… there is no warranty.’
Still ok so far. Then after asking if there are possibilities for the electronics to get damaged during the screen replacement process, #2 guy states that he is ‘insulted’ by the question.
I walked out after that. Not comfortable leaving my device there. Will pay the full price if I have too. Will take my business somewhere else besides these bozos.
Most of previous bad reviews must be very valid.

I took my iPad to this location when the backlight had stopped working. Before coming here I had been to the Apple Store with their only solution of me buying a new iPad. The technician that processed me told me that the repairs would likely cost $ 100 – 150 which is much cheaper than buying a new iPad. Instead they called me a few days later and told me that it had been fixed and that they had needed no new parts to do so therefore it was going to cost me $ 10 on top of the diagnostic fee coming out to a total of about $ 30. They could’ve held it longer and told me they added parts to charge me extra, because they didn’t I will be recommending them to anyone with a problem not covered by a warranty.

Awful!!!
Back in March we had an iPhone repaired there with a cracked screen. It worked fine, then the screen got cracked again (due to tough use). We took it back in to Wi-​Go and we had it repaired again 3 weeks ago. This time it lasted only about 10 days. When we took it back to have them fix whatever they had done (or not done), we were told that it was our fault! On the first repair the guy told us the frame was bent but that he didn’t have to bend it back to fit the new screen in — that was in March. But this time a different guy did the repair and he tried to bend the frame back and when he put in the screen it didn’t seat/​seal correctly. He accused my daughter of trying to pry up the screen (really???) and messing up the LCD. They told us they could replace the screen again — there was nothing wrong with the screen (they had just replaced it 10 days before) — and they wouldn’t charge us labor. It had been left in pieces in a box for over a week; when we went in to check on the status they couldn’t even find it in their computer system, and they never called us to tell us what was wrong with it, the cost to repair, or to even see if we wanted it repaired.
The second repair guy got VERY defensive and continued to accuse my daughter of somehow messing up the phone. We had to plug it in to charge it to even see if it would work and within 20 minutes the phone was so hot you couldn’t even touch it. Even the repair guy said, «OOhhh this is hot! Well, maybe it’s the battery.» Come on, either you know what you are doing or you don’t. Obviously they DO NOT! They offered no suggestions except to charge us more to replace something that was not broken, and continued to blame us for the issues!
I WILL NEVER GO IN THERE AGAIN OR RECOMMEND THIS PLACE TO ANYONE!!! Customer service = 0; Apparent knowledge of device = 0; Willingness to listen to the customer = 0
Don’t waste your time!

Dropped off my phone 14 days ago and still has not been looked at. They told me it would take 3 to 5 business days to get a diagnostic test on the water damage phone. Horrible service don’t have any answers and will not even offer a refund

My iPad fell on concrete and was in a neoprene case. Just one of those bad luck things. I called my Verizon store and they sent me to Wigo. It cost $ 100 to fix. But the service was wonderful, and my iPad looks like brand-​new. I would highly recommend Wigo.

Great customer service! Very quick repair! Affordable! Thank you for doing a great job repairing my mother’s iphone 5 calvin and WiGo clinic!

POOR POOR POOR!.. i’ll say it again… POOR customer service. period. don’t even waste your time going to this location. They could not even get a simple part order correctly and had to reorder twice. I’ve paid for the part and labor in advance and after 4 weeks of waiting, I finally decided to make a call only to be informed that the part was on back order… What happened to the courtesy /​follow-​up call?! SMH. Complete waste. Go somewhere else.

Big shout out to DJ for all his help with my sons water damaged iPhone 5C. He was honest about the cost, repairs, and time it would take. Best of all… he got the phone working again! And all for less than the cost of the deductible! Will definitely return!

I found this place online Google search. Was greeted by very friendly people. My screen needed replaced after cracking. So I thought it was a good idea to spend the $ 130 to fix my screen. So they had it fixed in about 2 hours. Made me buy this otter box screen protector that isn’t supposed to make your screen crack if you drop it waist or below. My phone was fixed had not had it with the new screen replaced for two days end up dropping my phone getting into to my car. I was so pissed. Mind you that the sales person guaranteed me that my screen wouldn’t crack with this protector and it did. Took it back to the store they refused to fix my phone for free and would only commp the labor charge of 30 bucks make me repay the 100 bucks to refix my screen. What a waste of time ripp off they don’t guarantee there work. So don’t. Go here. The Arlington one says 60 day guarantee that’s bs. They wouldn’t refix my phone after this. Don’t waste your time or money.