Yorktown Cleaners

Don’t go here, there is an Asian lady who will overcharge you and will start fighting with you if you even question her once, they overcharge due to the busy location, I Wish I could give 0 stars for the service and the attitude towards the customer, rude and unprofessional from the time you drop off clothes to the time you pick up, I have stopped going here

They do not care about their business and are very unfriendly and not about the customer.
I had one sweater shrunk but I didn’t say anything because it was close to my work and could have been an accident.
Next, I had a new dress shirt cleaned that came back with buttons half cracked off after cleaning. And this time I was thinking it was the store and/or…damn this must be a cheap shirt but it was expensive.
So again another shirt, buttons on the cuff totally broken off. So I went back in and said this was a new shirt and asked them to add two buttons and what was the issue here.
I was told from the rude women, that they can’t be responsible for buttons. Really! I said I will take my business else where then and she said, ok.
Never going back. Guess they got my money and cost me money. Great!

Ok, so the lady in front isn’t very friendly. Occasionally she’s been nice and I’ve appreciated it but it’s not going to stop me from being nice. Anyway — I’ve been taking my clothes to get dry cleaned to this location for 5 months now and never had a problem. I get my dresses, suit jackets, blouses, and my husbands dress shirts all dry cleaned here and never had a problem. They do a good job. A bit pricey but it’s close to home. Hope this helps.

Thus far, I was greeted nicely when I dropped off my clothes and received my clothing back on time. No problems as of yet and it’s close to me. I will update at a later date.

This is the closest dry cleaner to me, but I don’t think I’ll be going back. My clothes always look okay when I pick them up, but the service is quite lacking. Every time I’ve gone, the same woman is working and she doesn’t say a word during the transaction (either dropping off or picking up). It almost feels like I’m bothering her by picking up my clothes, pretty strange. It’s also rather pricey compared to some other places in the area.

The prices are reasonable (especially when compared to the hotels nearby), the service is efficient, and the clothing is ready when they say it will be ready. This place ticks all those boxes for me. I will definitely use them again.

I think this place gets a bad rap.
Yeah, I’ve read the reviews about the surly service, and to be honest, when I first started going here, I had similar experiences.
However, since this place is right by my office, I’ve kept going here and have found out that this woman isn’t rude at all. Instead, it’s just that she is very efficient and she doesn’t have an extremely outgoing personality.
Here’s why I like this place: 1) My shirts are always ready the next day. 2) My shirts are always cleaned and pressed correctly. No stains, no wrinkles. 3) It’s cheap. $ 1.50/shirt is a pretty good deal.
So, yeah, I don’t need to have sparkling conversation with my dry cleaner. I simply need her to clean and press my shirts, and she does that just fine.
Oh, and this place does have a $ 10 minimum for credit cards. One time, my bill was $ 9, and I didn’t have cash, so sure enough, she charged my $ 10. Yeah, I was annoyed, but the next time I came in, when I paid, she told me I had a $ 1 credit on my account since I had to overpay last time… so I appreciate that.

I wish I could give it zero stars. Stay away. Too expensive, rude woman at the counter, all of my clothes came back wrinkled. Update: I just took out one of the dresses that I had cleaned, and they did not even clean it. There looks to be some discoloration at the seems probably from the black bleeding into the white. I should have checked it before I left the place. An absolute rip off. Reporting them to the better business bureau.
The rates that I know of:
Silk blouse: 5.75
Dress: 12.50
Pants: 4.75
Regular shirt (non blouse or linen): 4.75

To say that this is one of the worst dry cleaners around is an understatement. I brought two different sweaters to them as well as a suit for dry cleaning on separate occasions. Both sweater were shrunk and the suit smelled like cigarettes when I got them back. Note, I don’t smoke and no one does in my household. Three strikes and you’re out. To top it off, when I told them about the two shrunken sweaters, they tried to turn it around and blame me for shrinking them. Seriously?!?
I have never been to a business that treats their customers worse than this place. It’s safe to say I’m never going back there again.