David’s Bridal

I was totally dreading the whole bridesmaid dress thing and it went pretty much as I expected. I drove all the way from the city out to the only David’s in PA (well, closest to Philly) that came up on Unilocal and Google maps only to find it was closed down. I of course edited the business to Unilocal,but not before a little huffing and puffing in the parking lot first. «Didn’t you know they had a fire?» Was a response after the fact. Why would I know this? I don’t live anywhere near there and I haven’t been a bride for almost 6 years meaning I haven’t been in the market for a dress in over 7. So no, I had no idea. I do think a business especially one as big as David’s should be responsible for updating their information. This was a sign of things to come…
We headed back towards the city to Cottman Ave to the «new» location. We waited about 10 minutes before we were recognized. They seemed VERY understaffed on a Wednesday afternoon at 1pm where the shop had maybe 5 customers. The only saving grace in the entire process was that the staff that they did have was indeed friendly. Slow, but friendly. They searched for the dress the bride picked out. Of course they didn’t have my size nor the next size I should be trying on. They had the size down, but not the two I really wanted to try on. Now, I expect this from a small, high end boutique bridal shop, not from David’s who is known (and I think the reason the bride actually went there) because of their wide range of styles and sizes. The sales girls grabbed other «similar» styles (which were not really, just the same tacky satin with crinoline underlay) in the sizes I needed of course they were baby blue and basically neon green when the dress we were buying was black.
Ok, so now I have absolutely NO clue as to what the dress I’m buying will look like on me. Not size, not shape, not color! Really? Really? A company and store of their magnitude should have a size run of every dress.
So I try them on in horror and embarrassment and if these dresses weren’t bad enough you have to come out to even see what you look like in them as there are no mirrors in the fitting rooms! I get it. I get why they do that and it sucks! They want to see the brides before they see themselves and tell them how beautiful they look in their ill fitting dresses. I tried on 4 plus dresses… all shapes, colors and sizes when it really should have been as simple as trying on one… maybe two. I still have no idea what I will actually look like that day. Ugh.
The sales girl who really was very kind and complementary as I stood looking like a scenes from a 80’s prom movie was also waiting on a bride so this entire dreadful process took about 40 minutes longer than it ever should have!!! She really did not know how to judge what size I should get so she got the seamstress Joanne who was also very sweet. She had me go up two sizes up for what she THINKS (no measuring tape was seen anywhere!) will fit my large chest properly and then said she’ll take in the waist which included boning and from previous experience is a fortune so my cheap David’s Bridal dress which I still have no idea what it will actually look like on me, will cost probably double because they simply did not have the proper sizes for me to try on in actual the dress I needed.
The whole process was ridiculous. I’m dreading going back in for alterations. In fact I’ll probably go elsewhere (and spend triple) but at least then it may fit.
We shall see… I’ll keep you posted in what arrives at my door in a month.

I had an appointment to try on bridesmaid dresses and knew the exact two styles and three colors I wanted to see after looking at the location in NYC and online. First, they only had 1 of the 2 styles I wanted to try. Also, there were no dresses in the third color and fabric I wanted to try. Lastly, I was not able to try on my size in any style similar to the simple stapless one I selected.
I understand that it’s not possible to carry every dress in every color and every size but they didn’t even come close.
The consultant who was assigned to us was not helpful. I wish I remembered her name. She chatted with her friend the entire time while I stood there trying to hold up the dress to show my family. One other consultant did come by and offer to help search for another dress in the color I wanted.
I’m sure it depends on who your consultant is but I would never go back here again.

I had no complaints about this place UNTIL 30 minutes prior to my ceremony, as I am attempting to secure my dress. And there is only 1 side of the clasp. That’s right, the clasp that is holding my dress together, which is supposed to have 2 sides, only had 1. 30 minutes before my ceremony. When I had my fitting 1 week prior, there were both sides. The alterations woman actually said she put an EXTRA clasp on the back. Turns out she just took off one. AVOID David bridal. Thanks for ruining my wedding.

My best girlfriend went to your Southhampton Pa location to get her bridesmaid dress for our wedding.
She went, found her size & the exact dress she wanted — she just needed a different color. So, she ordered it & when she went to pick it up — it was alas a crumpled mess! And it was 4 inches longer than the exact dress & size she had on in the store two weeks ago.
After she told them this issue, they didn’t care. They expected her to pay to get the alterations done! What a scam!!!
Do not go here!

I was really excited to go to David’s bridal because I found dresses online that I loved and wanted to try on, hoping to find The Dress. When I walked into the store, the woman at the front took my information but couldn’t find my account so they weren’t able to look at my favorites and find the dresses for me. She then directed me towards the dresses I could look at, and there was hardly a selection, especially in my price range. I didn’t see not one dress I saw online, in the store. I picked out a few dresses and the stylist took me too a tiny dressing room, to try on dresses. She didn’t even help me put them on. How am I suppose to zip and button up my dresses. It’s very hard to do on your own. The stylist was not very helpful and was hardly around. All of the dresses were not true to size and fit loosely. I was so disappointed with my experience. They didn’t offer me shoes or a veil to try on with the dress or nothing. Do not go here. Waste of time.

I booked an appointment for an alteration and informed them that my dress was not purchased from them. They gave me an appointment. While at my appointment they were completely rude and told me they will not do the alteration because my dress was not purchased there. When I told her that I informed the women who set the appointment of where I purchased my dress she told me no they wouldn’t do that, basically calling me a lair. I will never shop at this store again or send any of my friends or family here. Worst service ever. If I could give 0 stars I would.

I had a great experience at this location. The dress that I chose was gorgeous within the acceptable price range. I also got dresses for my bridesmaids from this location as well. When I came to my appointment all the Ladies on the floor were very helpful and supportive. I got several suggestions, all the help that I needed while trying on the dresses, picking out the right accessories and shoes.
When it came to the alterations for my dress and my bridesmaids dresses — all the measurements were done perfectly, all alterations people were very friendly and helpful, especially alteration Manager.
The final outcome — when we picked up our dresses from alterations — all the dresses were a perfect fit for all of us. Thank you to the great and friendly alterations department!!!

I had a horrible experience here. I looked online, and found some gorgeous dresses pretty cheap.
Upon arrival, I looked around for some styles I saw online. Well, I found not a single dress I saw online. They were all cheaply made and ugly!
I got a consultant who was the pushiest person in the world! She grabbed 5 dresses off the rack and shoved me in a tiny dressing room. She also grabbed me 5 different corsets to try. It’s pretty hard to put one on without help.
She was very difficult to reason with, and often made comments I really didn’t like.
I finally found a dress that was decent, however I had to get it altered. My event was next week, so they had to rush. Alterations there are unbelievably expensive! $ 60 alone for alterations on a bland prom dress?!

Like some of the other more recent reviewers I’m a little surprised to see such negative reviews. My wedding is being planned on relatively short notice (about 5 months), and I went to David’s about 2 wks ago for my first and only dress shopping experience.
Carmen assisted me and she was very kind and very supportive. I was feeling overwhelmed before I had even started shopping and she made me feel very comfortable once I was there. I tried on approx 8 different dresses over about an hour and a half and Carmen was very patient. When I finally did decide on the 2^nd dress I had tried on everyone made me feel very special and like I had made the right choice.
It’s been less than two weeks and the special ordered dress has already been delivered and is hanging in my closet as I type, all for a lot less than a lot of people I know.
I left off one star for a few minor reasons including: 1. the dress preservation package I purchased when I bought the dress is $ 24 less this week than it was when I bought it 2. I felt like the list of dresses they asked me to prepare before I got there so I could try on those dresses was kind of a waste of time, though that didn’t really matter in the end.
I should note that I am planning on having the dress altered elsewhere — I plan on removing the capsleeves from the dress to make it sleeveless and was unhappy with the face the seamstress made when that question was asked.
Otherwise — a good experience and I’d recommend any bride on a budget and/​or short time period to check with David’s before going elsewhere.

I went in here on a Sunday in March after booking our Wedding not expecting to really find anything because I didn’t know what kind of dress I wanted.
Upon arriving, I met with my Bridal Consultant, Kathleen. She was an amazing sales woman and felt like a friend throughout the entire Wedding planning process. She was patient with me and found my dream dress! I cried when I came out of the dressing room and saw how beautiful I looked in the mirror. She saved this specific dress for last because it was designer and on the more expensive end, but I knew it was meant to be mine from that moment on. I love that when you find your gown the tradition they do with ringing the bell and making a wish! Surprisingly when we went to check out it was $ 300 off! I was so excited.
Kathleen helped me through everything! From finding the perfect accessories, to helping my flower girl feel like a Princess in her gown and her having the experience of ringing the bell and making a wish! She helped find all my bridesmaid’s dresses (the dresses I wanted forever!) even though one was very unpleasant!
I would highly recommend this location to anyone looking for a dress and personal service, and recommend asking for Kathleen as your Bridal Consultant, she’s very helpful, caring, and patient.

My experience with this location started out ok. I showed up for the appointment and everyone seemed very friendly. The girl that helped me pick my dress was very attentive and helpful. However, I gave her a particular budget I needed to work with so she showed me one dress she knew I would like and said that it was on sale so it would be within my budget. I fell in love with it and then she told me it was actually not on sale. I’m sure they work on commission but that was a pretty dirty trick! Eventually after I ordered my dress the 3 month window for when it was supposed to arrive passed so I called to find out what was going on. They left me on hold for 30 minutes. I then hung up and called back and they said they had no idea I was on hold. Then they told me the dress had been in the store for almost a month; they just never bothered to tell me. They were not even apologetic. They just said I needed to hurry up and pick up the dress. Terrible experience. I would not recommend David’s Bridal to anyone!

Not only did I find it nearly impossible to get help finding a gown, but the staff made me and my sister-​in-​law almost feel as though we were in the way even being there. The atmosphere was very TJ max/​warehouse not boutique dress shop (which could be ok if you find what you need, although if you are under size 8 or shorter than 5’5″ just don’t try). I’ve heard great stories of people finding inexpensive, nice dresses here, so maybe if you can actually get someone to make eye contact and assist you there is a possibility that you could find something nice. I ended up leaving and found my dream dress at a store where the staff treated me kindly and like a person.

I had an amazing experience at this location. I was in a bind trying to find a bridesmaid and a matron of honor dress for my August destination wedding. I walked in feeling less than confident and walked out dancing on cloud 9. My salesperson Patricia was my angel in this search. I told her the color and she searched for the styles that could be ordered in time. I had my matron of honor with me so I had her try on 3 styles. She chose one and although they didn’t have her size available right away my salesperson made a call and was able to find it at another store to be shipped directly to her free of charge. As for my bridesmaid she was not with me but Patricia told me to get her measurements via text so that we could figure out the size Once we got that info, we were able to find her size in the same color but different dress. I am truly grateful for what she did for me.

I am very surprised of all of these negative reviews. I only planned my wedding about four months in advance (scheduled for this August), and so far I am very happy with the experience that I have had at this David’s location. When I picked out my dress, I was two months postpartum, so needless to say I was worried about two things — being a bigger size than usual, and the dress still not fitting well after I began to hit the gym religiously.
The first time I went there was to obviously pick out my dress. I had no idea what style would fit my «new» body, so after trying on a few that I wasn’t so confident in, I had the associate pull a dress that she thought would be nice and that was her favorite within my budget. She pulled a dress that mimicked my personality and that would fit my nontraditional wedding venue (an Ice Rink) and that would still be comfortable in during the August heat. After trying it on, I instantly knew that it was the dress. After finding a matching veil, I was on cloud nine.
My second visit was to pick out my bridesmaid dresses, and I was very happy that the same associate that was there to help me with my wedding dress was available. The company makes it very easy for the other members of the wedding party to pick out their size when they can’t make it to the store with the bride, or lives out of state.
The third time, I went to try on the dress for my first fitting, which I recently have come back from. I was thrilled (not only had I lost more weight than planned), but the seamstress worked with me to find the most comfortable alterations.
I am not sure of all of the negative reviews, as all of the times that I have visited the stores everyone has been very professional, helpful, and customer service oriented. I am very excited to go back for my final fitting that is scheduled for two weeks before my wedding, and confident that I will not have a negative experience. I believe that you only get married once, and I am glad I went to David’s Bridal of Feasterville to help me make my wedding day possible.

We have been to David’s Bridal in the past and had had a not-​bad experience then. So, we headed there yesterday for my daughters’ wedding shopping. Wow what a poor experience we had! They not only had absolutely nothing for my daughter to try on that was in her size (she is petite but well within an average-​girl size). The consultant was «helping» two sets of customers at the same time and was not helpful at all. She was border-​line rude. I would maybe recommend David’s for a prom dress but never for a wedding.

I went to Davids Bridal to look for a dress within in my budget the only positive about this place is that everything is affordable.
The customer service sucked the girl I had did not pull me a singal dress I had to do it all on my own then she put me in a room the size of a small linen closet. She said she would be right back to help me with the corset of the dress she disappeared for like 30 mins. So my mom had to do my corset. The dress was hideous!!! The material was soo cheap the «satin» under cloth of the skirt was NOT satin it was taffita so the tag was wrong. And all of the dresses are cheaply made. Id rather spend 2000 dollars and get a beautiful dress that will last me threw my wedding day then spend 800 hundered and snag my train on something and have the back come off!!!
Not to mention when the girl came back she helped me undo the corset and she smelled so bad!!! Now everyweek I get a phone call from them to come back and try trying on dresses again and each time I say stop calling. They wont stop hounding me!!!

After several of my friends got their dresses from this location, I decided to give it a try. Unfortunately, the consultant I got was terrible — I believe her name was Sandy. I had my favorites list printed out and she didn’t even know what most of the dresses were. She pulled one dress for me and said she was going to go look the rest of them up on the computer. She disappeared for about 20 minutes while I tried to figure out how to get into the dress on my own. She came back with a few more dresses — NONE of which were ones I asked to try on. My consultant never asked me what I was looking for in a dress or what kind of styles I liked. She just told me that they didn’t have any of my favorites in the store and continued to pull dresses I hated and disappeared for several minutes at a time. Needless to say, I left DB without a dress.

Well, my dress has arrived. Fortunately, I stopped into David’s yesterday to pick up a fabric swatch for my florist, because I would have never known my dress was in otherwise.
I still love the dress, but I’m absolutely over David’s customer service. I understand that a busy store will sometimes overlook details, but failing to let a bride know that her dress has arrived, especially when the store has a policy of sending a dress back if it’s not picked up within 14 days, is horrendous.
My final word on this one is that the discount is nice and that the dress selection is pretty good, but beware of their consistently poor service. If you do decide to purchase gown there, make sure you check on it frequently.

I had a completely different experience and I submit that the first reviewer had a bias against DB to begin with. Anyway, I decided to go into David’s Bridal because I had always heard good things and they had an amazing selection of dresses. I made an appointment (which is important, if you want good service and want the staff to pay attention to you, you should make an appointment) and when I arrived with my bridesmaids, we received top-​notch service from Adrienne (she’s the best!). Adrienne must have helped me get in and out of 20 different wedding dresses until I finally picked my dress. I give this place 5 stars for it’s amazing products and customer service!

My skin is literally crawling from my experience here. I’m not sure if it’s because of the cheap material, or I picked up fleas.
I’m almost embarrassed to admit I went to David’s Bridal. But out of boredom one day, I went to their site, saw a dress I liked and thought «how bad could it be?». I called to make an appointment at this location and the girl who answered was super nice and even checked to make sure they had the dress I liked in stock.
When I walked in for my appointment, I immediately knew it was a mistake. Cheap, gaudy prom, bridesmaid and bridal dresses hung under blinding, fluorescent lights. After standing there for several moments, I was finally greeted and was asked to fill out a form with my info and was then promptly asked if I had a photographer. A photographer? What the hell does that have to do with anything? Are you trying to sell me a dress or photography services?
I was introduced to the lady assigned to help me. She could barely crack a smile and seemed like she would rather be anywhere but there. She asked which dress (es) I wanted to see. I gave her the inventory model, she asked my size, grabbed them and then immediately started dragging me to a dressing room. No suggestions for other dresses, no questions about other styles of dresses I might be interested in, not even a moment for me to peruse the gaudiness.
She shoves me into a tiny dressing room and leaves me on my own to try and figure out how to get into this thing. When I finally step out of the dressing room, half dressed because I can’t reach the zipper in back, she’s no where to be seen. I should note that the ONLY mirrors are on the outside of the dressing rooms, where you need to come out in front of all the other brides, mothers, bridesmaids and screaming children who for some unknown reason were dragged there.
While the dress looked great on me, the cheap material caused my delicate skin to immediately begin itching and I could do nothing but think about getting it off. But the saleswoman was too busy whipping a veil onto my head to care. When I told her I wouldn’t be wearing a veil I got an eye-​roll accompanied by a «you have to wear SOMETHING on your head.» Yea whatever.
She then asked if I was going to buy the dress. I told her no, went into the room to get out of it and never saw her again. In fact, no employee ever said another word to me.
Ladies, you deserve better than this for your day. An inexpensive dress doesn’t mean it needs to be cheap. Do yourself a favor and go anywhere but David’s Bridal.