Men On The Move Moving & Storage

Awful experience. They came highly recommended which encouraged me, since my previous mover had been a disaster. They charged me over $ 9000.00 for a thirty block move from a two bedroom apartment to another apartment. I had been concerned about my antique grandfather clock and an antique dollhouse, which had previously been damaged, and I was going to hire a specialty mover, but they assured me they handled things like that all the time. Result? They broke off a chunk of wood at the bottom of the clock, knocked off a numeral from the clock dial (a good trick since there is a door covering the clock dial) and scratched the dial to the point where the scratches can not ever be totally polished out. The movement stopped working and I had to have a clock specialist repair it. The dollhouse? They knocked off shingles, wood trim, pieces on the outside, and more. Since this company is no longer in business, I am not even sure I can get the parts. They actually broke a wooden knob from a piece of Stickley furniture in half, and put several dents in the area around the knob. Even with repair from the company, the piece will never look the same. While I will admit they did less damage in terms of sheer numbers of items, what they did was heartbreaking. They broke the battery case of a small clock which I can not replace, chipped and cracked several plant containers, lost a stepladder, lost the casters from a bin. They were supposed to spend two days packing and then loading, and deliver on the third day. They weren’t even finished by the end of the second day and had to come back and finish packing and loading. The result? They did not get to the new location until after 11:30 instead of 8:30, and they ran to dump everything, putting cartons in stacks of three all over the place, blocking closets and even the entrance to a couple of the rooms. They then had the audacity to bill me an addition $ 2000.00 more, with no logical explanation. They worked the number of days and the hours specified at the onset. They may have had one extra man the third day, but I sure as heck never saw him. Regardless, there was not any reason for over $ 2000.00 additional, so I consider them dishonest and fraudulent. The piece de resistance came when I returned to the old apartment to collect my dog and close up. I discovered there were two drawers of items, mostly tools, which they had never even packed, and they left ten very large plants in one of the bedrooms. I had a heck of a time getting someone to help me get those items out of the apartment and into a cab. I would never use them again, and I certainly would not recommend them.

Best experiences I have had with a moving company. They moved me on Saturday 12.11.2015, from Queens, they came early and move quickly to move my things within the Time frame quoted. The price I was given over the phone as well as the price charged at the end never changed. Will use again and have recommended to friends.

The (WORST COMPANY EVER) If I had a choice there were be no star at all what a experience my husband and I went through. They send a man to my house to give me a quote professional thieves“My quote was $ 1,700 working all day taking even a chair apart, Very little furniture by the time they left my home they already went on overtime. Now they arrived at my new home which was not far. Long Iland to Brooklyn now there on overtime my bill just keeps on climbing they had only half of my furniture and my bill was $ 2,900 it was so scary they drop my desk broke my china closet they came to my house 9AM now it’s almost 10PM and no were near finished if we didn’t throw them out they would of never left. My advice to all movers when you see the name men on the move (RUN) all those good reviews they got, They have to be there family. If we didn’t throw them out GOD only knows what my bill would have been. STAY-​AWAY do yourself the favor.

Men on the Move moved my stuff from one house to another quickly and without any damage. They were professional and responsive from start to finish. The price was fair and there were no hidden fees (not the norm for moving companies). I would recommend them to anyone who needs moving services.

Just superb. These wonderful people moved my mother from an apartment she had lived in for 72 years. They were prompt, courteous and paid attention to detail. Everything was thoroughly wrapped and protected and they even unboxed everything for us when we got to where we were going. You really couldn’t ask for better service at a more than reasonable price.

Inquired online. Immediate response with a quote. Allen and John showed up on time and worked hard! Very professional and nice. I highly recommend men on the move !

I recently helped someone move a couple of states over, which is stressful to begin with. This was a two-​day process; on the first day, the movers were due to show up at 9am, help pack and move, and then bring the truck to their warehouse overnight to weigh it and prepare to drive to the destination state the next morning. It was a five-​hour drive, so the plan made sense.
So — first day, we get a call at 9:00am saying that the truck has no oil so they need to get it serviced before they come, and they won’t be able to get to the condo until 10:30, and 11 at the latest. We were PISSED. We called management and had an unhelpful man on the other end tell us that it wasn’t their fault, and the truck broke down… which we knew to be not quite true since running out of oil isn’t exactly something unpredictable. The company failed to maintain its truck properly, so they showed up an hour and a half late. We later called the same unhelpful man and asked him to help make it right — and he immediately volunteered to take some money off the total. All in all, they ended up being very generous about their mistake… but that didn’t change the fact that we were delayed an hour and a half, which also meant driving through the city at an undesirable time of day on a friday afternoon.
But aside from that snafu in the morning, these guys were fantastic. The three men in the truck were efficient, sociable, patient, and careful; we couldn’t have asked for better movers. They even did what they could to speed up the process since they were well aware of the morning’s delay. They were apologetic and sympathetic, and made the most of the situation.
The second day was no different; two of the original three made the five-​hour drive and unpacked the truck as efficiently as the first day. And, as stressful as moving in (and downsizing, no less) can be, they were extremely patient when we asked them to move heavy furniture around the room to four different spots.
Overall, the experience with Men on the Move was a very positive one; the movers — where it really counted — were amazing, but the hour-​and-​a-​half delay the first morning was a real bummer.

Great moving company and very professional! We set up our move date and the admin staff were great! They gave us a date and sent us the information regarding the insurance options as well as gave us a round about estimate (which was pretty close to the actual final charge) of the moving costs. The moving guys showed up a bit late (NYC traffic… arrgh!) but they quickly made up the time by their fast moving yet cautious loading of the truck. They were both super nice… One was nicknamed «Slim» and the other I cant remember his name… a big burly guy with the personality of a teddy bear! They picked up our king size bed with ease… They advised us if we could take the breakables which was very few that it would be recommended than putting in the truck which was fine with us. Would definitely recommend this moving company again!

The salespeople at Men on the Move made it very easy to set up an appointment on short notice. My movers arrived on time, were friendly, and carefully packed up my furniture. They even did everything they could to fit my massive couch through my tiny apartment door. Prices are reasonable. I’ved used them for 2 moves and I’d definitely use them again!

After seeing many positive reviews, my husband and I decided to book Men on the Move to move our 1 bedroom apartment literally around the block to where we were located. We gave all the necessary information including the fact that it was a 3 story walk up building with no elevator. The morning of the move, after showing up a bit late, the movers came into our apartment to analyze all the items that we had. After looking and restating that it was a walk up apartment, the movers had a bit of an attitude and made a sighing complain. Dude, this is your job — you knew this was happening so why are you complaining? After they got started they seemed very fast and efficient and started to warm up in the personality department and they turned out to be really cool people and great workers. Even though I clearly labeled boxes with fragile items «FRAGILE» all over the box, they disregarded it and I knew that I would find broken items afterwords. Later that night as I was unpacking there was sure enough a few broken wine glasses and drinking glasses and antique tea cups as well as my favorite guitar lamp that was given to me years ago. Needless to say I am not happy. I was very happy with their speediness, but maybe if they were slightly more careful and worked a tiny bit slower this could have been avoided. Our coffee table they had to take apart to move and now, even 3 weeks later, we still can’t seem to get it back together properly. Also the super of our new building complained to us after they left that they made a huge mess in the lobby of the building. I guess that is what you get for $ 1,000…

Flexible — we changed dates several times and never blinked an eye
the crew was early, polite and helpful
admin was always there to answer any questions
great experience

I worked with Men on the Move earlier this month and they were great!
They responded quickly with my quote. Their customer service was easily reachable via phone.
The men arrived on time as expected and made my move to the city a very smooth transition!
I highly recommend them.
–aw–

Our experience with Men on the Move was absolutely awesome!
The 3 guys that helped us were efficient, quick, and so friendly. My boyfriend and I move so often and they made it very painless for us. And as far as the price, Our estimate was spot on so that was a very pleasant surprise for us.
All in all, Men on The Move was a great experience for us and if we had to move again, I’d pick them 100 times.

I had an excellent experience with Men on the Move. Walter and Mike did a great job. Very professional. Highly recommend.

During our move MOTM damaged the wall in the building where we are subletting. They have been dicking us around for over a year. We are out of pocket for the damages and MOTM, who said they were fully insured is simply refusing to honor their guarantee. They have made all sorts or ridiculous specious claims and questioned our veracity notwithstanding the fact that we have witness! They actually don’t deny the damage, they claim we did not have to pay for the repair even though we sent them front and back of the cancelled checks! Their behavior has been so disreputable and unprofessional it is truly shocking. Look elsewhere for your moving needs. You are forewarned.

After a recommendation from a friend, my girlfriend and I were very satisfied with Men On The Move. The movers were very knowledgable, quick, friendly, and funny! I will certainly spread the word about your company!

The team was very nice, and very helpful. We had they for an extremely long time, longer than expected and they helped us all of the way. We had a lot more stuff than we had imagined and yet they managed to fit everything in the truck. The 3 guys were very nice and though there was a bit of a disagreement as to what was the priorities in the essence of saving time all went great. They did a terrific job at protecting our furniture and valuables which was great.

As someone who has moved at least 10 times in my adult life thus far, I found my experience with Men On The Move to be great.
This move was a local move in Suffolk county, NY for a 1 bedroom corporate apartment. They informed me that they would charge me by the hour, with a 3 hour minimum which I was fine with. They estimated the move to take 4 hours total from time of arrival to time of unload (and frankly, I assumed their guys would try to drag it out to make it longer).
The move was the smoothest one I’ve ever experienced. They wrapped every piece of furniture and handled everything with care. They moved quickly and efficiently and when they arrived to my new apartment, placed the furniture wherever I wanted them to (and even waited to allow me to put bedding on my box spring etc).
The move was finished in just 3 hours. I was thrilled and they were pros from beginning to end.
I can tell you that I’ve used several other moving companies and many of them are slimy — trying to nickel and dime you for materials, time, damaging furniture then denying they did it, not showing up when they’re supposed to. This was the polar opposite and I would use them again in a heartbeat.

I was given a quote for the move after the representative toured my home. I made a few changes before the move and received a revised estimate. I was assured that the estimate and the actual cost would be very close to one another. Huge shock to have the actual bill come in at about 25% higher than the estimate. A $ 3700 estimate to $ 5000 actual was horrible considering that a complete walk-​through was conducted prior to the move. Also, I was told 5 movers would be helping us. The crew showed up with 7. There was no way to keep all 7 consistently busy at one time, so the time and cost quickly escalated. I had a 2^nd much smaller move scheduled for the following week. The lead mover suggested I request him to handle the 2^nd move as he was familiar with our furnishings and the way they were placed into storage. I made this request and it was not honored the day of the 2^nd move as two new people came for that one. The person who answered the phone when I called to confirm the 2^nd move and make the request for the same lead person was rushed and seemed to just want to get me off the phone. The sales representative, Abe, never called to confirm the moves or check on how either move went. Shortly after he gave me the estimate, his cell phone was disconnected. While the movers were good, I would not use the service again due to the significantly increased cost and poor customer service.

The customer service is not bad, and they did end up giving me money for my belongings damaged during my move, so at least they have decent business practices.