Florence Inn and Suites

Front desk staff was very helpful and polite, but room smelled like cigarette smoke, covered over with Febreze. We couldn’t stand the smell. Room was supposed to be non-​smoking, but there was an ashtry on the counter.

Its been quite a long time since we have been here.
My mother in law stayed here a few years ago and loved it. The staff was very pleasant. Although the beds were very rough on my back and neck, it was clean and reasonable. The pool was clean and clear, but had either to much chlorine or had some salt in it lol. the breakfast was not for me. Should have more fruit. Other than that I would stay there again.

Don’t go here. Untrained staff. One female clerk alone, 50 rooms with probably 4 cars in parking lot. Sat in lobby for 15 min waiting for clerk to get to me, she never did. I ended up across the street instead. Clerk couldn’t work the computer and the customer ahead of me was upset because she had reserved a room and someone else was staying in it. 46 other rooms and she wanted a particular one. I asked if maybe they could put her in another room, or maybe check me in and then deal with it but clerk got snotty, told me several times that she was alone and the computer wouldn’t work. She needs training in computer use, public relations and safety. She should not be telling everybody that she is all by herself, especially after dark.