Sprint Store By Wireless Lifestyle

Wow! Hands down the best service ever! Brittany, Sarah, and Manny are professionals. They really know how to treat their customers. I had just got out of the hospital and they treated me like I was royalty. Explaining everything very carefully, making sure that I got the best deal, and seeing that the plan that I had was the best fit for me and my teenage daughter in college. This team really went the extra mile. I know that is what good customer service is all about, but in a lot of places that is not what you get. This store actually practice great customer service skills and when you find that you want to let others know. I love my new LG G4. I love Sprint. I love these employees at this store for valuing their customers. Keep up the impeccable service and I am going to recommend this store to all of my family and friends. Once again thank you Brittany, Sarah, Manny, and store manager Bryan for registering my device. Once again, the extra mile with a smile.

We went to this store last minute because i received a promo in an email an had questions. Brittany Nesby was awesome!.. she was very helpful and thorough. She answered all our questions an was able to get me started on a new upgrade for being a loyal customer. She even said my husband can do the same deal. She was doing my computer input and Zachary Toth came by an asked if he could getting my husband the same deal. so our visit there went a lot faster. I always break my screens on my phone an she showed me the gadget guard glass screen for my phone!.BEST THING EVER. totally never heard of that. i know its gonna be well worth the money. we also got some other accessories. We had a good experience here. regardless 3^rd party or not as seen in other comments, these two people knew their stuff.
Ty

Stay away folks!!! This isnt Sprint Corporate. It’s s a third part dealer. The staff is unprofessional, rude and incompetent at best. They dont listen and customer service is extremely limited if you’re not getting a new device. I have some advice for the staff. «Dont eat lunch on the store counter!» The smell of food is disgusting and distracts customers from doing their business. One salesperson smelled like ONIONS. When he spoke to me, i knew it was time to split. I went to the Real Sprint store in Rancho (foothill blvd) where i received amazing service and got a ton of accessories and speakers for changing my rate plan. All you had to do was listen, Sierra Lakes. I will never go back to your sleezy store… and neither will my 190 friends/​family on facebook and the hundreds of people on their facebook families. Thank your current staff!!!

Beware,
This is not a corporate store and they cannot offer you the best deals on trade ins and equipment.

Current staff is different than a few years ago. Staff seems like they are «just there.» I’ve experienced better service at BEST BUY Rancho Cucamonga which is where I will buy my phones at.

This place is a complete scam beware! First off this is a third party retailer but no where on the building nor inside does it state that. Second we switched from tmobile and were without working phones for two days and they never could get one phone to work so we ended up taking them back 3days after purchasing them and went to Verizon. So we then get a bill from sprint for one of our number saying we owe them for the month of service!!! I spent hours on the phone with sprint telling them how can they have a phone active on their network when the phone and same number have been active on Verizon for weeks they couldn’t explain anything to me or do anything for me. I finally get a guy to tell me that as long as I have the receipt for the return it should be no problem. Fast forward a few week and I am now getting a $ 625 bill and threat of collections for service and early termination even though the phones were returned 3days after they were bought and we never even had phone service on the sprint network. The manager at this store is a joke he is knowingly not canceling people service in order to make sales which then results in bills and early termination fees which are BS. Stay away from this store unless you wants months of hassle and shady stuff going in with ur purchase !!!

Customer service is great! Johnny helped me and gave me an awesome deal!

Good customer service.