TEC Equipment

Horrible sales person-​Kari. She blamed us for shopping around different dealers. Who didn’t do that when you are buying a brand new trucks. She is so rude. What kind sales person is that? They deserve a 0 star not even a 1 star. They should just sell more trucks so they can afford to hire some good sales person.

Volvo installed a new bell housing in my truck. 8 months later the bolts broke and now they don’t want to back up there work. Paul the puke sales man told me they have the right to refuse service. Wtf! Paul is an asshole. He obviously doesn’t know customer service.
I called the Service Manager Jason Anderson, he blew me off cause his little bitch daughter was was crying in the background and he thought that was more important. I then tried calling Greg Ham the Shop Supervisor. He NEVER returned my call. I then tried Vic Salvino the General manager he never returned a call.
DON’T WASTE YOUR TIME WITH VOLVO. YOU CAN ONLY GET IT REPAIRED AT VOLVO. THAT’S BULLSHIT!

This is by far the best Dealership experience I have ever had. The employees are very friendly, knowledgeable and helpful and my truck was repaired as promised. Great customer service.

I thought they were kidding when I read the reviews here.
But no.
The parts department will leave you on hold … 15 minutes plus.
Why purchase anything here ?
I dread any breakdowns.

If I could give 0 stars I would. I went it because my truck was giving problems. They ran a diagnostic and claimed that the radiator and water pump work perfectly fine and that my truck is running smoothly. I paid $ 340 for the job they did not do with 0 improvements. Once I left the dealership, my truck completely stopped in the middle of the freeway. I took my truck to an independent working mechanic who immediately recognized the problem, IT WAS THE RADIATOR. He changed the radiator and the truck finally started running smoothly. I wanted a refund for this, but their lack of customer and technical skills forced me to contact Better Business Bureau and justice shall be served soon! Toodles, idiots!!!

We got three freightliners and four volvos, and honestly Service wise, I prefer to have the trucks done at Freightliners, because people there keeps you updated on the status of the repair and gets authorization before they do anything. TEC is quite different, they don’t EVER call you to give you update on the truck that’s been sent over, basically you have to call them consistently to get updates, and when you call and your service guy isn’t there, other people wouldn’t able to tell you exactly what’s wrong and the expected time to get the truck out so you literally have to wait until your service guy is in the next day.
Their parts department is actually really nice, all the guys there are really helpful and friendly.
Their used truck sales people are just wondeful!!! Ask for our sales Larry!! He’s the nicest sales you’ll never come across!!!