Le Pitou

Serious eye candy for any pet /​pet owner ! Though .I think it’s partially tailored for girls: D
The boutique is not over the top … If you feel unsure or a bit overwhelmed with what to focus on the sales associate is there and is so helpful and charismatic. Not uptight one bit ! Lovely service !

There are tons of pet grooming places near my house but I ALWAYS return to Le Pitou. It’s a cute little mom and pop shop and from the first moment I walked in they were super welcoming and friendly, two years later… This is still my go to spot. My dog, Kitty (yes, I named my dog, Kitty) loves it here. It was a long time mission to find a place where I’m actually able to leave her sight because she’s always been terrified of groomers. I bring her here once a month and even had her stay overnight a few times. I’ve even had a last minute getaway and was still able to have her stay overnight, which was super convenient since anywhere else usually needs you to book in advance for this. Any doggie hotel is pretty pricey but the ladies at Le Pitou are the only people I trust with her. Needless to say, this place is the BEES KNEES. I wouldn’t bring Kitty anywhere else.

I Love this, I’ve groomed both of my American Bullies here for the past year, never had any issues, which is difficult for me because both are over 70lbs each. Personally, the quality of the toys and dog food matches the prices at this location, I have no complains

This place is really bad!
Over priced, staff including owner that seem disinterested and we’re paying to keep you in business so treat us with respect! Keep to you open and close signs you open late and close early!
I can only assume you’re still in business because that area has a high turnover of residents and they are yet to experience your store! They will shop there a few times a realize you jack the prices 1000%
Please don’t go here because it’s convenient, go somewhere that respects you and your dog!

I live a few blocks away so this place is very convenient but it’s not worth it anymore. I tried going a few times in the last couple weeks before work at 8am (when they claim to open) or about 15 minutes before the close (after work) and they were closed. The two times I went at 8am the gate was up with a woman inside sweeping up but she doesn’t speak any english. I wanted to purchase food for my cats but she was no help and all she could say was nine and pointed to the store hours which clearly says 8 – 8. Come back at 9am? I spoke to the cashier this weekend about it and she really didn’t seem like she cared very much. I said will you give me a discount on my next purchase for my troubles and she said no and then I said I will never shop here again and she said ok. Also if you look at area for cat sitting downstairs, it is not very sanity and looks really sad. I will find cat food elsewhere…

I brought my dog to daycare. Here are pros and cons:
Pros:
–The place is adorable, and the women are friendly
–It’s very clean, with an outdoor space. –Dogs seem to have more freedom to play here.
–My dog LOVED coming here. He’s usually not good about leaving my side but he had no problem with this place.
Cons
–When I dropped my dog off (for the first time), the woman who took him didn’t speak English. She came and unlocked the door, took his leash and said «okay bye» without asking his name, paperwork or my contact information or even letting me come in the store. I had a knot in my stomach the whole day.
–I specifically told them not to feed him cause beagles tend to get chunky. They still fed him all day (which is why I think he loved going there) he even gained a few pounds
–when I requested his paperwork back, they couldn’t find it. And they were the originals.
–the store is very pricey
–I’ve come on a Sunday during their open hours and they were closed.
Really I gave it 3 stars cause they made my dog happy which is most important to me

I’ve brought my morkie here a few times, but the last 2 times left me highly disappointed to the point where I’m not bringing my boy to this place again. First of all, I told the owner (whatever her name is) The short hispanic lady lol exactly how I wanted his hair to be cut. She said, with an attitude, that his hair was just a little matted, so they might have to cut it a little lower than what I asked for. I said okay, but not too low, and showed her a pictured of how I wanted him to look when they were done. I came back a few hours later to pick him up and he barely had any fur! I was able to see his skin. My frecken puppy looked like an oversized rat running around! I WAS PISSED OFF. I understand they’re «professionals», but listen to your customers and be polite!

I saw the reviews and was a little hesitant to take my dog there but I took a chance and it was worth it!!!
The people that work there are very nice and very helpful. The groomer, Vanessa, was incredible! My dog’s hair was matted and a big mess. Vanessa was able to cut it short enough to get rid of the knots, but not too short where he had bold spots (my previous groomer had done that). And she left his ears and tail long, so he still look very cute.
I am very happy with the service and so is my dog! I will continue to take my dog there.

I have been bringing my dog Katalyna to Le pitou for about five years and I am always greeted friendly.
Groomer Elizabeth is awesome, she always does a great job and makes Kati pretty.
Le Pitou has a wide selection of top brand dog food, treats, and an elegant accessories. Lady is helpful and gives useful recommendations. Grooming Rates are the best in the area.
Marisha A.

This place accused my dog of having fleas so they can charge me extra for flea bath! They stated they will leave the fleas for you! When I arrived they said one dog doesn’t have fleas and the other in one had dead fleas in his matted fur!!! Mind the one that’s outside doesn’t have the fleas the one with dead ones doesn’t leave the house! First of all its winter time!!! Then accused us of spreading fleas to other dogs!!! They could of told me I will charge you more for matted fur not fleas!!! Unprofessionalism!!! Then tried to kick us out when we continue with the convo!!! Then my dogs have multiple cuts!!! Smh!!!

Le Pitou has a disappointing selection of dog toys and the toys they have are overpriced. The staff seemingly has no knowledge of what they sell. I wanted to get my puppy treats and every time I asked what someone suggested they pointed me in the direction of the most expensive treats.

I called others groomers in the area to get an appointment for my two dogs, and most of them were booked till the end of the year. This was the only one available. This was the first red flag. I made an appointment and they said they would confirm with me the day prior, they never did. I wasn’t sure what time was the appointment, but when I called, they responded ridiculously rude, with no matters or education. If that’s how I’m treated I can’t imagine how they would treat my dogs. I politely told her I’m taking my pups somewhere else. This just proves all the bad reviews I oversaw because I was desperate to groom my babies are true. STAY AWAY!
Oh, One other thing, my fiancée brought one of my dogs here before, had a terrible puppy cut. I have given her better ones myself.

Amazing service and beautiful cut for my shih tzu. Elizabeth is a great groomer and Leidi always has great recommendations for products and services.

They lost my dog! I put my beloved dog up for three days and on the second day the dog had gone missing!
If you like your pet, and do not want to loose it, stay away from this place!
The dog walker, who lost the dog went right home afterwards.

This review is only for the grooming and not for the products or for the boarding. Most particularly, my experience is with grooming cats, which tend to be much more difficult than dogs.
I’m really surprised at the bad reviews that this place has received. We have four cats and they are all long-​haired Persians so they have to be groomed every 3 – 4 months. We’ve tried multiple grooming places and never had the amazing experience that we’ve had at Le Pitou II. Some groomers insisted that I stay with the cat while it was groomed, which was terrible for me and such a time waster, and other groomers charged an arm and a leg! This place does a beautiful, thorough grooming job, where my cats come home with a very clean and polished lion cut, and they do so without me having to be there with the cat. They even bathe the cats and our cats seem to like it!
The owner and employees are all so sweet, it’s absolutely crazy to me that people say they are rude, they always go above and beyond with us, and sometimes I have made a mistake with appointment times or days and they still get our pet in. They are extremely generous and helpful, we have been to many grooming places and never had as good of a quality experience as we have at Le Pitou II. They even add treats and toys around Christmas, and tie little bows and hair things on our cats after they are done being shaved to make them more beautiful!
Last time we went there, one of our cats freaked out a little and the groomer nicked his ear a little, and we were unable be reached so they took the cat to the vet themselves and got his ear stitched up at their own cost. They were so kind and apologetic, and it wasn’t even a bad nick! The vet commented to me that we must be used to small nicks often since we have 4 cats and get them shaved so often, but we have never had that happen with Le Pitou II before, and we’ve taken our cats to them for years at this point.
They are really conscientious about their work, and always fit us in and offer us savings since we come there so often. I would highly recommend trying this place out, both my husband and I think it is so fantastic.

NEVER AGAIN!
I’ve taken my maltipoo here twice and was happy with the way my puppy was groomed, but after my experience on Sunday, I REFUSE to return. I was informed that groomer Kathleen would be taking care of my puppy and I was a little skeptical as to how well she would do. Kathleen told me that she would have to trim down my puppy due to some of his hair being matted. She continuously stated, «HE’S MATTED, HE’S MATTED.» I asked Kathleen specifically how low she would have to cut down the hair, however, she was still unlcear and stated she would maintain the hair around his face. My puppy desperately needed a groom as his birthday is this week, so I wanted him to look good.
Two hours pass by and Kathleen calls me and states in a very obnoxious tone, YOUR DOG HAS FLEAS. I was a bit confused and stated that I was unsure how he would have obtain fleas, as we keep him mostly indoors and he does not have contact with other dogs. Instead of explaining the ways in which a dog can obtain fleas she stated, «HE DOESN’T JUST HAVE ONE FLEA… HE HAS TEN FLEAS.» Again in a very obnoxious tone. I was a bit upset to hear this because I would never want my dog to be in any discomfort.
When I returned to Le Pitou II a woman behind the desk informed me that the fee would be $ 81.00. I asked her to explain the cost in which they did. I was charged an additional $ 20.00 for a flea bath and to remove the matted hair. Kathleen then brings out my dog and I was literally IN SHOCK. My once furry Maltipoo, looked like a puppy with absolutely no fur. I could see his bare skin! I was so turned off that I needed a moment to gain my composure. He looked like a completely different dog, and I almost did not recognize him. Kathleen then proceeds to tell me «YOU NEED TO TAKE BETTER CARE OF YOUR DOG.» Then stated, «I’VE BEEN GROOMING FOR YEARS.»
I couldn’t believe this woman had the nerve to tell me this! A person’s dog is like their child. She was rude, disrespectful and had a disgusting attitude. I proceeded to ask for the supervisor’s name, in which they informed me was «Alex.» I advise dog owners to stay away from this establishment if Kathleen is doing the groom. She needs to take a course in etiquette, and the owner of Le Pitou II should look into who they hire as professional groomers as she was VERY UNPROFESSIONAL!

Just thinking of what happened brings tears to my eyes…
took my shihtzu there, just about an hour later it was done.
on the way home I realized there are several red spots all around his body (at lease 6) took a closer look then realized he’s been cut all over…
BE AWARE THEY WILL HURT YOUR DOG.
gave them a call, was told to bring my dog back.
The lady there apologized but the got screamed by the groomer (old latino man),
«no i didnt do it»
«no, thats normal to have little cuts»
If that’s their normal standards, I will be keeping my dog far far away.
Felt so stupid for even going back…
My dog was so sad for the rest of the day. so sad.

Le Pitou has definitely stepped up its game. This pet shop has been operating under new ownership for about two years, and I’ve definitely seen the difference.
This review is for merchandise, boarding and customer service. (My dog is a boston terrier, so I don’t use the grooming services).
Merchandise: plenty of options for food, clothing, toys, accessories (beds, grooming, etc) — all pricey, but good quality. Ladies & gentlemen, if you want to feed your pets cheap food, go to Duane Reade and get those overprocessed, undernourished options there. If you want that dog bed that costs $ 25 and needs to be replaced in 3 months, go to Walmart. Stop complaining about the prices. If you live in Forest Hills and you own a pet, you are not hard up. Treat your pets like family, because that’s what they are.
Boarding: Oliver, my Boston, has serious separation anxiety. But when we come to Le Pitou, he’s the rock star and he knows it. Not only does he forget who I am, but he almost seems reluctant to come home. They take the pooches for walks, give them space to play with each other, and if you are boarding overnight, they sleep in a cage-​free environment (don’t ask me how they do it).
Customer Service: This is a big deal for me. The sales associates know me & my dog by name. They make recommendations. They were born to be around pets. And if I have a question about a product, they are always very knowledgeable.
Mostly reliable (business hours change from time to time), always clean, yes they’re pricey, but convenient (I can get everything I need for Oliver here — one stop shop).
Hope this was useful!

I took my baby Gia Monroe here for her first hair cut, after much research.
Store front– cute, small, doggie boutique looking store with expensive overpriced stuff everywhere. A sweet lady checks you in, they ask for vaccinations, and appointments a must.
grooming area– there grooming room is a open room with a bench outside of it. You can sit there and watch if you want to… which i love. Other groomers don’t let you in «the back» and make me feel like somethings going on… lol. A+ on the grooming area!
the groomer– I have a morky that likes to wear a top knot, so i like her head to be left long for the top knot. I took her here 3 times and ALL 3 times the cut the top of her head way to short, after specific instructions. One of those visits was for her 1^st birthday… so i was super annoyed! –_​_​_​–
they do give her a top knot but it seems like they cut the hair after they do the top knot, which makes it completely uneven when her hair is not in a top knot. they also cut it way too short! (i want Gia to look like she has a wig on if ya no what i mean) Otherwise the grooming is pretty good, nails cut (its $ 5 or so dollars to have them file nails) and ear hair plucked. They also spray her with doggie perfume, which most places do. shes normally there 2 – 3 hours.
most importantly, Gia was always happy and normal after we picked her up. They have never cut her. No acting weird after she gets home, and def no illness. Also place seems pretty clean and organized.
I have a small dog so i paid $ 55 (which is standard)
this place is pretty cool, just wish they would listen to my instructions instead of doing a normal puppy cut… they lost 2 stars… my honey disagrees and thinks they should get 4 stars (for the record… lol)

The selection of pet products is entertaining at best. Seems like they carry a lot of expensive brands of food and have a decent selection of toys and trinkets.
However, my 1 star is for the lack of knowledge from staff. First, the woman at the front counter is not fluent in English. I’m very understanding and that could have been excused had it not been for the following deal breaker. In inquiring about boarding prices, she asked me what breed my dog was. I told her he was a Boston Terrier and she asked me how big he was.
Anyone who’s working with dogs should know the size of a Boston Terrier. On that alone, I would never bring my dog here.
Plus, the «cageless» boarding area looked very small and the lights were off with two dogs in there in the daytime.
I used to work at a dog daycare and have used a real «cageless» boarder– please research other places before you look here.