NYC Steamer, Inc

Thank you for cleaning my rug so quickly it looks and smells great I will recommend then to friends and family members

Very poor experience. I purchased a voucher from Amazon Local. I made multiple calls and left a couple of voicemails. I finally was able to make an appointment, however 30 minutes after they were supposed to arrive I received a call from someone indicating they would be a couple hours late. 30 minutes after this rescheduled appointment time I received another call, telling me they would be at least another hour. No thank you. Terrible service.

My aunt needed to get the carpets in our New York apartment cleaned, so I looked up a few local carpet cleaning companies. I thought I’d give NYC steamer a shot, so I gave them a call.
The gentleman was very courteous over the phone and he patiently answered all my questions. This showed me that NYC Steamer isn’t simply trying to take my money.
I scheduled an appointment for them to come by and give me a quote. The price was very reasonable, so I didn’t waste my time shopping around with other companies.
When my aunt sent me pictures, I was amazed. I hadn’t seen my carpets look this clean since they were installed brand new in 2008!!! In addition, there was a small coffee stain on one of my couches, and he removed it at no charge!
When looking for a carpet cleaning service, of course the most important things to consider are the price and the quality of work, but customer service is ALWAYS an important factor. The guys at NYC Steamer met all 3 of those requirements!
I will definitely refer you guys to my family and friends! Keep up the great work guys!