Avis Rent A Car

Unfortunately this AVIS is very disorganized, very inconsistent, and will charge you everywhere they can.
While on the road, we lost the card we were using for the car during the trip, which caused a ton of problems with Avis, in addition to other little problems which made it so that we ultimately paid over $ 4708 for from August 10^th — October 15^th.
(1) Avis corporate sent a bill for $ 4000 for a monthly rental car that would cost no more than $ 2000 per month (local branch says they have no say in what corporate does – yikes!);
(2) Avis corporate sent threatening certified letters to return the car several times even though we’d talked with the local branch about the lost card;
(3) Local branch took a debit card then said they wouldn’t take it and then finally took it twice, then rejected a new debit card because it didn’t have enough transactions on it;
(4) When I lost the card, the local branch let me pay with cash and giving me a receipt one time but not another, then when I asked for receipts, said they don’t take cash so they wouldn’t have taken cash.
(5) The website and says the car was unlimited mileage and then when we returned it, they said we can’t go over 3000 miles per month;
(6) When we returned the car, we were charged for:
a. an extra day @$ 72 AND a $ 60 late fee,
b. a gasoline fill-​up ($ 61.12) even though it was exactly the same as when we got it, and ¾ full.
c. «Miscellaneous Charges» of $ 60
d. Energy Recovery Fees .60 per day
e. Road Safety Fees $ 2.00 per day
f. Tax rate of 9.4% (the tax rate right now in FC is 7.4%)
(7) When I called to dispute these charges, the employees seemed nice and understanding on the phone, but then they sent me a letter saying that we could no longer rent from Avis.
STEER CLEAR!

I’ve never had an issue after renting here 12+ times in the last year. It’s easy to find parking if you’re leaving your personal car as you can park on the side/​frontage road in-​between College Ave and the rental car place. I’m always in-​and-​out in 2 minutes, as you don’t have to sign and initial their contracts every time if you sign up as a preferred member (which you can do before your first rental, doesn’t cost anything). Cars always have a full tank of gas and are usually very clean, which is great because you don’t have to worry about stopping for gas on the way out of town. Way more convenient and more organized than Enterprise place further north on College.

Ripped off at Avis/​Budget. The clerk said no problem to adding an additional driver. He did not mention that there would be an additional $ 13/​day fee. He did not give me a new rental agreement showing the fee. There was no information at all about this fee. I only found out when I returned the vehicle a week later.
Calling Avis/​Budget was no help as the representative stated that I should have been informed of the fee and given a new agreement showing the fee.
This is the same outfit as the Avis/​Budget on N. College. They didn’t have the car I reserved so I got a worse car with no key fob. The vehicles was not in good shape. Car came with no washer fluid so I had to stop in for a fill. There was no pre-​rental walk around. On the other hand, I’ve had many good experiences with Enterprise.

We were visiting family in Fort Collins and decided to save some cash and rent from FC itself rather then the Denver airport. I made the reservation online a couple of months in advance with no issues.
I made my pickup appointment for 8:00AM on a Thursday morning. The car was ready to go when I got there, and I was in and out in less than four minutes. The car was clean and looked like it was just driven off the showroom. I went for the economy car so there weren’t too many bells and whistles, but I was happy to see that it at least came with a USB drive. When I dropped the car off after-​hours all I had to do was park the car and put the keys in the lock box.
The ease of the entire process and limited amount of time it took was very refreshing, especially after experiencing less easy-​going car rental adventures airports. Next time we visit Fort Collins I am definitely renting with Avis again.

Renting cars in Fort Collins is AWFUL. Renting cars in Fort Collins on Christmas weekend is awful x1000. Hertz wanted $ 500 for a one-​day rental (seriously), Enterprise was out of cars, but asked me to come back later (no), and I was totally at a loss for what to do next.
Enter Kayak. I found a reasonable rate for Avis on the Kayak app, while sitting in the Enterprise parking lot. Reserved that shit and made my mom chauffeur me down Harmony AGAIN to retrieve my independence at the wheel of a rental car.
APPARENTLY, you are able to reserve cars through Kayak that are not actually available, at least according to the dude at the counter who reprimanded me for doing something Avis’s website allowed me to do. He grumbled a lot as he was getting me the car keys for a car that actually WAS available, since I drove away in it. It was interesting. He really didn’t want to help me and bitched so much about doing so, but he didn’t actually put up any resistance, and I walked out with car keys in less than 5 minutes. Weird.
I’d give two stars for the service experience and four for resolution so let’s average that at 3, shall we?