Frontier

Be at airport at least 2 hours before departure cause gate attendants don’t show up till 1:30 hrs before flight. This airline sucks!

All I have to say is RUN, Don’t walk, far away from this airline. Pay a little or even a lot more for a better airline that is going to be reliable. TERRIBLE!!! I wish that I would had read the reviews. I WILL NEVER FLY FRONTIER AGAIN!

Ugh – that’s the last time I fly Frontier Airlines. They charge $ 60 to check a bag, $ 40 to carry on anything larger than a purse or brief case, they charge $ 20 to choose a seat, and they even charge for a soda. I’m afraid to use the bathroom for fear they’ll charge for toilet paper.

Landed in Fort Myers Florida at 5.30 am and it took 1 hour to get out luggage unloaded from the plane, not very happy !!!

Do not fly this airline!!! Nothing bad about the flight crew but after they delayed my flight for 8 hours they canceled it. Called so called customer service. On hold for over an hour I was told the next flight they could get me on was 4 days from now. I had to book a different airline and get a rental car just so I could get back home. They also told me they will not reimburse the cost of the other ticket or rental car. I am planning on making a formal complaint with the FAA and finding a passenger advocate to try and get some of my money back. They also told me the cancelation was do to weather and all the flights out of Trenton were canceled but when I checked later the website said the other flight had arrived at its destination.
Again they do not care about you so do not fly with them!!!

Round trip from Dulles to Fort Meyers.
The one star is for the pilots (they were 5 star). The customer service is terrible and they charge for EVERYTHING. Fly Southwest and forget it. They argue over carry on’s and both flight attendants and customer service personnel RARELY smile and are quite rude. We had a smooth flight and were greeted by pilots before and after our flight. The pilots smiled and thanked us. The flight attendants were too worried about losing their off time because our flight was 3 hours delayed. That is all they talked about. They were even rude to a little girl who needed badly to use the bathroom. They never turned off the seatbelt sign and the flight was smooth. When checking in to come home from Fort Meyers to Dulles, we got up to the check in desk after 45 minutes. When we stepped up to the desk, we were asked to step aside because they didn’t have enough help and the people waiting to board for St. Louis were not going to make it. We waited over an hour just to check in. We will avoid this airline in the future. That is a shame, as my husband travels frequently.