Brookhurst ARCO Automotive

Great service and super cheap prices! Oil change was $ 35 half of anywhere else I called!

I recently went to my favorite repair shop BROOKHURST ARCO AUTO and got my usual oil change. I love this shop because they always go the extra mile for me and they check out my car to make sure I am in good running order. For the last 5 years I have taken both my car and my husband’s SUV there because I know this is a place that I can TRUST. The same mechanics have been there as long as I have been going there. And when my daughter’s car engine blew out and needed to be rebuilt, I had it towed from Ontario to this shop because there is no one else I could depend on then the Manager Peter to do the rebuild engine fairly. This was over 2 years ago and her Honda is still running STRONG.
I decided to Unilocal a good review for this shop and imagine my surprise when I saw the horrible review that the «Daniel R» guy left! Sometimes people can be hurtful when they make their own mistakes and they just want to cast blame on others. I was compelled to ask Peter if this complaint was bogus or what actually happened with this guy because I know for certain that these guys go over every detail for your repair needs and even give you a typed estimate before they ever do any service. Also they are so high tech that he keeps records on both of my cars so I never have to remember when I last got my brake job or my last tune-​up. As a matter of fact, I got my last brake job a year ago and they just needed to be done again (because I drive alot of miles) and because it was a few weeks short of his warranty period, they put on new brake pads for FREE! Now that is what I call GREAT CUSTOMER SERVICE!
I discovered that the «Daniel R» guy got exactly what he paid for. They showed be this work order (I got a copy of it and I attached it for all to see). This guy wanted a used engine and not a rebuilt one or to have his be rebuilt. I learned that there is a big difference between «USED» & REBUILT” and I bet Daniel was aware of this when he signed the work order. A used engine is simply one that was removed from another car (probably one that was in a prior accident or not working for some other reason) and the mechanic just replaces your engine with the used engine. Think about it, the risk with getting a used engine is like buying a used car — You take a risk because you don’t know how the last owner left it. The cost to remove your old engine and put in another engine is the same if you choose to get a NEW factory rebuilt engine, or a used one is the customer’s decision. This is why the 3,000 mile warranty is fair. You get 12,000 guarantee when they rebuild yours or you get a factory rebuilt one.
If you need to have your engine fixed. You will be glad if you take it to Brookhurst Arco Automotive. Personally I would not ever buy a used engine and pay all the labor costs to install it. I would have mine be rebuilt at this place to get it done correctly and for a fair and reasonable price.
«Absolutely» TRUST BROOKHURST ARCO AUTO TO DO WORK ON YOUR CAR.

I went to this shop to have my alernator repaired. I was happy to find someone local and they had a great price. But as soon as I got home the car was shaking and something was not right. I called them to see if I could bring the car back and they said yes. But upon arrival Peter acted as if the problem was in no way related to their job they had done before even looking at it. How could they know this and why would they make this assumption since they had literally just installed the alternator. Needless to say it was really upsetting. I think people look for a mechanic they can trust and who they know will take care of them especially when they are not well versed in car mechanics.

I have known Peter Nguyen and his cousin before him, also Peter, for 10 years. When I first moved to orange county I was recently widowed with 3 teen drivers at home. (Panic!!)
Brookhurst Arco Automotive has fixed all our cars with the utmost precision and personal compassionate, time after time. We have always been given a rock bottom deals, plus, Peter always makes us smile and forget about our troubles.(Now one of my kids actually wants to be in auto repair as a career!) As busy as he is, he always makes you feel like you are the only one there.
Thank-​you Peter, and the whole Brookhurst Arco Automotive staff for making car repairs stress free, fair, & fun! :)

Been going here for 10 years, always does work quick and efficiently. Great prices everytime.