Gamestop

Just quick review, this is by far one of the chillest, quickest gamestop I’ve been into. Love the service, being a former sga I can say that store is ran quite well and efficiently;).
Ps girl who works there is very pretty. Just being honest :)

Every time I walk through that door, there’s always someone welcoming me in! Service here is super helpful, nice, friendly and attentive! My favorite and go to gamestop! Even though i walk out empty handed sometimes, they are still very helpful and considers other locations as help. They would even call other locations to help put things on hold too. I was able to walk out content even though i wasnt able to buy an item i wanted and it was sold out at other locations.

Sandra was friendly and helpful. Gave me some extra info on games I was interested in.

why are the reviews so low? this is the best Gamestop ever! i’m a tad offended by some of the other reviews.
the employees are always so kind and helpful. no hassle in returns of games. i always come here for my midnight game releases (the staff are always incredible during these events). Parking is easy. Employees are awesome (worth mentioning twice). Have i mentioned how awesome the employees are? Also, they always seem to have the games other Gamestops don’t have (luck? or maybe a demonstration of how awesome this place is).
My favorite employee: Sandra. Sandra at this location is incredible! She always remembers the people that come by. i’ve been by 3 times and she (along with the other staff members) always remember me and my husband. Nathan has also helped us a handful of time; i ask a billion questions when buying something – he’s always been helpful and never seemed annoyed (maybe he hides it well).
there are closer Gamestops by my house, but i’ll always drive the extra 5 minutes to come to this. Will always come here!

This game stop has really friendly and helpful staff.
They helped me choose the games that were right for me and didn’t bombard me with sales. They were available whenever I had a question and they had a good selection of games.
Sometimes the store gets crowded, but overall it was a good location. I would definitely choose to go here over some other stores.

It’s 8.43 on a Sunday. This place isn’t open. I’m pretty bummed. Also they wouldn’t give me an Xbox controller for 32 bucks one time so that’s Unilocal worthy, but I didn’t even get around to it when it happened.

This Game Stop location has a really friendly and helpful staff every time I’m here. I like that they have a used game section with a decent amount of games to choose from. The return policy is fabulous! It’s difficult to tell how a game is from just the box cover. It’s like getting a movie based on just the box cover alone. I guess that’s where that old saying comes from, «You can’t judge a book by it’s cover.» My son is pretty young so there are games that are too difficult for him to play. With the generous return policy it makes purchasing the games so much easier.
Thanks Game Stop!

A few weeks ago, I got really useful and nice service inside (which is suprising with all the other reviews I read about the place). I met a man that helped me find the game I was looking for right away. Eventually, he asked if I had pro membership and I mentioned it was expired and didn’t have enough money even though I wanted to renew but he looked into my account and noticed that I can renew it and use my points to put a considerable discount into the renewal fee.
However, I had to get into my account through the internet and I forgot my password but he was very nice to let me use his tablet and even better, while it took fifteen minutes to change password and gain access to my powerstop rewards account, he was very patient and explained and guided me through the steps. Eventually, I happily renewed my membership and got my game with the plus of experiencing such a great service. Definitely coming back when I seek another game!

This is my main go-​to Gamestop. Every time I even walk through the door of the store, I will always be greeted warmly by the workers there. I came here back in April to buy my boyfriend an Xbox One along with some Titanfall things, and I was help by the awesome Tom. He is so friendly and chill.
He would recommend me certain things and seriously, I am sold. And even if I don’t get anything, he still makes the effort to talk to me or anyone that comes in. Now whenever I go, I take my friends along and try to get them to go to this gamestop. And they do!

I’ve had good luck with the employees being helpful, knowledgeable and nice here which is why I give 2 stars. But other than that, the policies and some managers at this store are horrible. For instance, pre-​ordered a game and came to release night. Important details that should have been known to people about the day were not communicated clearly. Made the experience of trying to get game difficult and inconvenient. Manager was inconsiderate and rude on top. Next time I’ll just pre-​order on Amazon or BB…

This gamestop is the best ever! The customer service had a major improvement. It wasn’t bad as they were claim from the other reviews. All the workers there are hard at work trying to give the best customer service they can possibly do in a nice and timely manner. They do take phone calls while attending walk in customers but it’s probably their policy because MOST gamestop I went to have done so as well.

The best gamestop ever! They gave me a free Gta 5 game and call of duty advanced warfare before it was realesed they also gave me a Xbox 720 they are awesome! I would rate it 20 stars if they had 20 stars

I’m surprised people don’t like this place. The employees are friendly and super nice! I recently bought Watch_​Dogs here because I was looking for a game like GTA 5 since most of my friends played it. Bradley, who is a great employee, decided to suggest me Watch_​Dogs because of the story line and free-​roam. I decided to buy it anyways and I’m glad I made that decision! I only gave it 4 stars because Bradley was really busy and it took a long time for the transaction to finish. I will be sure though that it probably won’t be as busy like that day! Also, try to go either early in the morning or somewhere between 5:00 to 8:00 (closing time) because the parking space is really small!

Only when Tom is in should you come by this store. He has a very joyous attitude indicative of old skool customer service. Very helpful, confident and approachable. Kudos on a great hire.

Never really have had a problem with this store till today, bought a psn plus card and didnt work, went back to store to talk to them and short manager guy was rude saying he has worked there for 2 ½ years and never seen it happen like i am trying to steal tfrom them, come on it is $ 30 i just bought a ps4 from you. he said they are guaranteed to work, well it didn’t so he said he will return it but he is not suppose to and if this one didnt work to bad. so got new card went back to shop and new card didnt work, i am sooo pissed, they have not answered there phone in 30 mins. i called another store and they told me network was down and if still wont wrok tomorrow to call sony and they can get it to work. thank good the other store has a brain… thanks dicks

I’ll keep this short and sweet cause it sucked! It really seems to be a common theme with GameStop to just have shitty customer service.
Mostly, when someone enters the store and nobody else is there to say «
are you? Is there something I can help you with?» Not at GameStop, nope they give you a look of «Ugh! I have to work?» Not this time mamas boy who looks like he lives in his parents basement. You just go ahead and sit right back down on the counter where you were. I’m gonna turn around and go take my business elsewhere.
You guys really need to shape it up GameStop. I seriously do not know how you guys are still in business with your employees gawd awful customer service!

Not very good customer service, overpriced products, and wasting my money on broken purchases ruined my visit here.

It’s Gamestop. Not the biggest fan as you don’t get a whole lot of money with trade-​ins though over the years they’ve tried to make it more competitive with their card which every now and then you can get a yearly subscription for free which is what I’ve done a few times.
Honestly, they need to move to the Netflix model. I rarely come here as I rent all my games from my local Blockbuster. I was only here recently to trade in my Kinect and the two Kinect games I had with it.
So while I loved this store growing up, their business model is outdated IMO.

Worse customer service EVER by the two stupid girls!
They service the telephone inquiries before the walk in customers. HORRIBLE!!! I won’t be returning.

So I went in here today to sell a game I received as a gift. Even though there was only one customer in front of me, it took a while due to the various sales pitches and upselling the employees are required to do. Asking to preorder games, asking to enroll in the membership, but she event went so far as to poke fun at this handicapped fellow for purchasing the $ 79 version of Bioshock Infinite, instead of the «real» $ 150 Bioshock collectors edition. Poor guy! I’m sure he will miss those thin art books and mass produced made in china figurines that will collect dust in a junk drawer.
So I ask the employee how much I can get for my game and she says that the store cannot purchased games new/​sealed. I ask why, she presents the scenario of me raiding a truck full of games and stealing them to resell. Gamestop already cards me for every sales transaction, so aside from already treating their customers like criminals, they just flat out wont pay any more for an brand new game because of profit margins.
I ask her how much would it be if I opened my new copy right here and sold it to you now? She says I’d get $ 4, meanwhile it’s on their shelf for $ 30.
Of course you cant expect any kind of competitive trade in values from them versus eBay or Craigslist. But sometimes they do have deals on giving more on your trade and I like the convenience. However, the store Book Off has better prices on used games (buying and selling) and is quite close by, in Westminster Mall.
I’d recommend steering clear of this store. In particular this location, which has very bad parking.