A.C. Moore Arts and Crafts

Today was opening day at the brand new Foxborough AC Moore store.
Overall, the store is pretty good.
I still like the AC Moore in Dedham better, but this one is ALMOST as great.
First impressions from this place were good, there was a huge billboard on Route 1 for it and multiple signs throughout Patriot Place. As well as the storefront, which was inviting, new, and had the new logo. At the entrance, I immediately noted the store was super clean and very large, more like a square (and the one in Dedham is a rectangle), and very large. The store was much more spacious and much less busy than the Dedham store, which was pleasant as well. For parking, it wasn’t too difficult to find a spot, and it definitely wasn’t an issue, just seems that since the Dedham location is in a parking lot it’s MUCH more simple to find a spot, always right out front, at that store. Additionally, the selection of this store was superior, they had everything the other AC Moore did and everything was in stock and brand new. As I said before, as it was opening day, everything was immaculate and clean (this really doesn’t even look like Staples anymore!). Finally, the checkout. This decreased the review to 4 stars. It really was just OK. As I have continued to mention the Dedham location, I am mentioning it once again to say «congrats», for creating clear checkout lines. This checkout area doesn’t have a set line and the area is easily described as confusing and congested. The line grew down the main aisle, which didn’t work out for people on the other side. Complete failure. Also, manager Michael was helpful and tried to be friendly, but made a few mistakes and didn’t really use the checkout as it supposed to be used. I bring in a 60% off coupon from Jo Ann Fabrics consistently, and he did it completely different than the Dedham store does, and messed it up the first time, then he said I couldn’t use it again. This would be true, but since I was with another person, they were going to use it on a separate purchase. He said he could do it just this once, but otherwise he can’t. Guess I will have to call corporate to check on this weird rule that only the Foxborough location has.
Overall, this is a pretty good AC Moore, and if it hadn’t been for their opening, (A) I probably wouldn’t have the made the special trip, and (B) would’ve only given them 3 stars, since after a few weeks «mistakes» on simple things are really inexcuseable. Plus, Pamela and the rest of the staff at the Dedham location keep me coming back, no one here really «wowed» me.
4 stars.
Located in Patriot Place, off Route 1 in Foxborough, next to Trader Joe’s in the South Marketplace.