Tire World Auto Centers

Solid staff who really works towards making sure that your experience there will solidify you are a valued customer. Fair prices for the tires and the labor. I have heavy weight tires for my custom 20″ wheels and I was impressed that they had my tire in stock while every one else needed a 24 hr turn around — including Mr. Tire and Merchants Tire. Tire World is my first choice moving forward.

We have used them twice, and both times have been absolutely horrible!
The first time we went, we needed new tires for our car. We called around and Tire World gave us the best quote so they were the obvious place to go. We talked to them at the end of business one day and went there early the next day only to find out that they only had THREE of the four tires needed. Why would they ever stock an odd number of tires? They then told us that we would either have to go with a much cheaper tire or go with a more expensive one. Of course we ended up with the more expensive one. It was definitely a scam to get us to pay more money.
Since we purchased 4 tires, we have free tire rotation for the life of the tire. Months later, I called and scheduled an appointment for an oil change and a tire rotation. When we showed up, the man at the front desk, Justin, informs us that it is going to be an hour to an our and a half. (Mind you, the place was dead and the mechanics were just sitting there on their cell phones) When we asked him what the point of an appointment time was if it was still going to take that long, he got really rude and asked us how long we thought it should take. My boyfriend informed him that he use to work at a tire shop and it should take around 30 minutes for both the oil change and the tire rotation. He then proceeded to tell us that if we wanted to go out there and do it ourselves, we were more than welcome to. We decided to leave due to Justin’s pure rudeness and asked for the business card of the manager. We got to our car and called the number on the card only to find it was the number to the store. When asked about why the numbers were the same, Just said, «that’s his business card, buddy» in a very condescending tone.
We ended up calling Tire World on Riverbend Way and was told to try the industry Lane location because they were swamped and Industry Lane was dead. After explaining our situation, they went out of their way to get us in and it took them 30 minutes despite being swamped. We will now be taking our business to the Riverbend Way location.

I came here twice for an oil change, since I work in Frederick. The first time was great: they were quick and polite, said everything else looked good, and I was definitely satisfied.
The second time I came for an oil change (summer 2014), they tried to tell me that my car needed $ 2000 worth of work ASAP. Like, I shouldn’t even drive my car off their lot because they were «worried about my safety.» I know very little about cars, but my coworker and boyfriend both looked at it that day and I ended up getting one thing fixed for under $ 200 at a reputable place in Rockville. It’s now 8+ months later and the problems they described as urgent then have yet to manifest; I’ve taken it in to a dealer and another oil change place and they have reported no additional problems either.
So be wary.

Unfortunately I have to give Tire World a terrible review. Firstly, I was a frequent customer and took my car every time it was due for for maintenance.
On my last check up, an oil leak was found, and the suggested repair along with rear wheel alignment was $ 3500. I declined the alignment, and paid close to $ 3,000 (actual cost of my car by Kelley Blue Book) because I did not want to buy a new car or an old one with unknown history. At that time, I was told that this is what happens when the car is not looked at frequently and not maintained well. I DID go exclusively to Tire World every time my maintenance light was on. So basically, you they were telling me THEY were not doing a good job keeping my car in check on her regular check ups?
Additionally, I complained about my belt making a loud noise, which was dismissed by Tire world previously, the belt was «nearly completely torn» on this check up and replaced. It still makes the same awful noise.
This alone, would not have prompted me to write this review.
A month after this repair, my check engine light went on. I took it back to Tire World, and they diagnosed it with faulty catalytic converter. The quoted estimate for this repair was $ 2,800. Now, I spoke with several mechanics (friends from other states and another downtown shop), and universally every single one of them told me that this is a complete rip off. (THIS IS WHAT MY ENTIRE CAR COSTS!). I ended up taking my car to another shop downtown recommended by a friend, which quoted me $ 900 and told me we could try running a cleaning solution through the system and see if this helps first (cost $ 170). This actually solved the problem for right now. If they light does come back on, and I need to replace my catalytic converter, I will be returning to that particular shop downtown. I don’t even want to know how much money I wasted at Tire World over the past 3 years, should have left them sooner.

I experienced something today I rarely receive at anything relating to servicing my car… HONESTY & INTEGRITY! I hit a curb kind of hard and upon driving it again, my tire was making a noise and tar and debris were concentrated in an area so that I was now getting a shaking driving experience. For sure I thought I needed a new tire. So I called Tire World in the morning since all of my tires are with them. They scheduled me right away. So I went over and while waiting maybe 15 minutes; John called for me to address something they found. I was dreading each step thinking they’re going to tell me I did so much damage that I’m going to need an alignment too!
To my utter surprise and delight, they told me the opposite! WE DON’T SEE WHAT’S WRONG WITH YOUR TIRE… YOU DON’T NEED A NEW ONE.
Wait did they just tell me the truth verses getting a $ 100 sale… yup? Just wipped the little remaining tar off and cleaned my tire! I had to take a picture and write this review!

Great service, thorough, clear, communicative, and flexible. They worked with me when I couldn’t drive or tow the car in. They even opened the doors early when I showed up before opening time to drop off the second time. Will definitely be recommending this shop to any friends/​family in or near town.

Chris is extremely rude.
I used to be a loyal customer here, but management changed and Chris had been extremely rude and unaccommodating every time I interact with him. He is always grumpy, has a chip on his shoulder, and complains about his work.
I will be taking my business (and all those I referred) elsewhere.

I went here for my Maryland inspection based on another, positive Unilocal review. I am glad I did. I take good care of my car but I was concerned because my past experience with inspections has been that it seems to be an excuse for some less honest shops to ‘find’ something wrong. Well, I did have a bad rear brake cylinder, but they actually took me into the shop and showed me the leak. I gave them the go-​ahead on the repair and that’s where the 4 stars come in. I waited for several hours for the parts guy to deliver. The counter guy was busy, but I feel he could have followed up on the whereabouts of the parts van before he did. I finally left and returned the next day to have the car fixed. I will return for regular upkeep, oil changes, etc. I did find them honest and reasonably priced.

Four stars because this was my first time there. If they are just as great the next time I visit, they will be awarded five stars.
I must admit, this is one of the most pleasant experiences I have ever had at an autoshop, especially because I was getting my state inspection and I was just waiting for them to nickle and dime me on unnecessary things that had to be fixed in order to pass. One of those things was the headlight alignment, which I am told other companies will charge you $ 60 to do. Tire World? They did it for free!
Speaking of free, they also shuttled me to and from work while they had my car. The van and the truck that I was driven in were immaculately clean. Having the free shuttle made life much easier on me. It was better than waiting the 1 ½ it took to inspect it and lose time at work, or waste a friend’s time driving me around for the day.
The individuals who work there are happy to help and very courteous. Upon arriving back at Tire World the driver dropped me right off at the door and then went to park and an employee who was leaving happily waited for me and opened the door. The person running the counter was on his own and the phone was ringing a lot. He remained calm and happy and helped me as well as the customers on the phone in an orderly fashion.
So yay for great experiences! It’s sad it doesn’t happen too often these days. One last thing, there is a coupon on their website for the inspection to only be $ 53 which is deal, since most are around $ 70. They also have coupons there for oil changes.