Bay Valley Insulation Inc

Bay Valley come out and gave us a quote for insulation, it was competitive but we didn’t do any insulation at that time. Called them again a year later to get an updated quote and they said they’d still do it at the same price, yay!
At first, the main reason I went with them is because they will attempt to retexture the walls of your house when they patch the insulation holes, which most companies won’t even try. So you don’t end up with smooth polka dot patches on your stucco/​siding. I’m sure you’ve seen those houses, they look so silly and it costs an arm and a leg to get a paint company out to retexture and repaint! BVI doesn’t guarantee perfect blending but I can say standing 5 feet away from the house you would never notice the patched areas — the retexturing is definitely good!
Also they told us about a PGE rebate program we qualified for. I’d heard of that program but didn’t think we’d qualify (we were doing walls and ceiling). Guy explained the whole thing and we signed on. It’s more money up front for the 3^rd party energy company to come do testing before and after, but then we got double that back in the rebate! BVI was so thorough and even came back to do extra work to close some air leaks they saw under doors and such, which ensured that we passed the energy check with flying colors and got a great rebate (and made the house less drafty — I didn’t even realize we had those drafts until they were gone).
The temperature in the house is very stable now, the heat or cold stays inside regardless of the temperature outside. The heater or AC used to come on all the time because the house leaked air like crazy. Now we barely run them and it stays comfortable in the house. Plus we got a great rebate which made it cost less than we thought going in! BVI was awesome all the way.

I was given Bay Valley’s info as a referral. I am BLOWN AWAY at how wonderful they are to work with and the quality of the work they perform. The quoting process and booking was a breeze. The installers were super nice and worked really hard. Our home is so warm and toasty now. Do not hesitate to contact them for your insulation needs. They never tried to up-​sell us on anything and that I really appreciated.

I called Bay Valley Insulation because I had concerns that the house was not adequately insulated. Guy was my contact at the office and they sent out their estimator Joel Schmidt who inspected my home. Joel was courteous and knowledgeable and after a complete inspection said that the house was in great shape and they could not improve what I have. Nice to see an honest company doing this business. I would highly recommend them to anyone who asks. Alan Cezar Family RV Inc.

Called up to leave a message to get a quotation and I received a call back the following day. The guy was easy to talk to unfortunately they don’t do commercial jobs but he was kind enough to recommend another company.
Kudos to you my friend whoever you are!

Excellent service in every aspect. The owner was great on the phone and he quoted the job over the phone.
They were able to come out the next day, which they did and arrived on time. The installers (?) were professional, very thorough, had great attitudes and left the place CLEAN! There was no sign they’d even been here.
I highly recommend this team they work great together and know their stuff. Best of all, they have reasonable prices!
Here’s a shout-​out to Pete and Tony — they’re good hard workers!

Professional, courteous and quick.
We had insulation blown into the exterior walls of our 50+ year old Eichler. The entire job took about 4 hours, and included patching and painted over the holes they made to blow in the insulation!
Since then, we have had a cold spell and a heat wave. The house has maintained a comfortable temperature.
The utility bill is also about 40% less. This improvement will pay for itself by the end of the year.
The original price was very competitive. Since we had it done during the middle of winter they gave us an off season discount as well!
I highly recommend Bay Valley Insulation!

Loved these guys! Joel came out and was very professional and precise with his job and PGand E rebate estimates. The crew was punctual and efficient in all aspects of the job. They didn’t mess around — they’re good at what they do. I’d do business with them again in a heartbeat.

The estimator arrived at the scheduled time and explained various aspects of insulation to us. He gave us a reasonable estimate. Some time later we called in to make an appointment to get the insulation work done. We setup an appointment that was a couple of weeks later. The appointment co-​ordinator, perhaps the owner, agreed to call me back in case any other slots opened up. About a week before the appointment, I received a call at noon informing me about a slot that had opened up for that afternoon. The co-​ordinator said that the workers can make it to my home between 3:30pm-5:30pm if I agreed to the reschedule. I agreed to the reschedule after speaking to my manager and rescheduling my appointments with others. I was happy so far, because this firm accommodated us and that meant one less week of temperature related discomfort at home. Little did I know that the things were going to be downhill from here.
After waiting till end of the arrival window, I called up the co-​ordinator at 5:30pm. He was surprised that the workers were not there. He assured me that the workers would reach my place any minute. He added that workers call ahead if it is more than 10 minute delay. He passed on the cell phone number of one of the workers. I called the cell phone and no one picked up. At 6pm, I received a call back from the worker saying that they just finished working at a place that was about an hour away. I decided to get the work done anyways since I had given half my day to it. 15 minutes later the person called again and said that they would not be able to make it that day. He offered to take down a special appointment for the coming Saturday with an arrival time of 10:30−11am. I accepted the re-​scheduled after assurance from the worker that they will be on time. I emphasized the fact that we had to meet someone later on Saturday and wouldn’t like to be late.
I called up the co-​ordinator on Saturday morning 10:30am to cross-​check if they remembered my appointment. I also told him that we had to go meet someone later in the afternoon and didn’t want to spend the whole day waiting. The co-​ordinator was surprised to hear that the workers hadn’t reach my place already. He reassured that workers will make it by 11am. I put down the phone and began to wait. 15 minutes later I received a phone from the co-​ordinator that the workers were packing up the stuff from office and will be leaving any minute. He then said that all workers were up late in the night fixing some machines. (I don’t know where that came from). He assured that it will take only 30 minutes to get to my place. He confirmed that the workers should be at our place no later than 45 minutes from then. I should have guessed, but they didn’t make it by 11:30am either. At about 12:15pm, someone called me saying that they just got onto the freeway and will reach our home soon.
That was my moment of quick analysis: The co-​ordinator has no clue where the workers are or whether they can make it to an appointment. The workers, don’t bother to return calls and don’t understand the concept of keeping time. The workers don’t have the courtesy to inform the customers ahead if they are going to be late. Note that they do keep a wide window in the first place. Given the unprofessional behavior by everyone in the firm, I wasn’t sure if they would do a good job or if they would listen to me in case something wasn’t done correctly.
I told the person on phone (on the freeway) that I wasn’t interested in getting work done anymore.

Another reviewer had a bad experience with Joel but I found him to be completely professional and helpful. I had a lot of questions and during our conversation, I mentioned that when I got my air ducts cleaned, the company told me that my furnace hasn’t been serviced in a while and it would cost me thousands to replace it. According to them, my furnace was unsafe and unhealthy to run. So, for a year, I left the heater off and we were freezing! We used space heaters constantly which caused our utility bill to rise. That’s when I decided to get my house insulated. As I told this story to Joel, he suspected that the air duct company may have tried to sell me a new heater to make more money. He offered to take a look at it which I really appreciated because it wasn’t part of his job. He spent some time tinkering with it and thought it looked fine. He also informed me that PG&E has a free inspection service. I’m so glad he told me about that because after PG&E confirmed my heater was fine and in working condition, I began using my central heating again. With the added wall insulation and central heating, we’ve been able to keep our electricity bill down.
I really have to thank Joel for going above and beyond his job description and educating me about insulation and for taking a look at my heater.

I hired Bay Valley to insulate the attic and walls of my town home, since there was little existing attic insulation and no wall insulation. Joel gave me a fast and efficient estimate, which I compared with a couple of other firms. The price quoted was good and I like doing business with local Fremont firms, whenever I can.
The two-​man crew arrived right on schedule and launched into the job immediately. They were very friendly and congenial. They paid attention to detail and used good materials. The job took about 3.5 hours, including a very thorough job of patching the exterior stucco and painting it with matching paint that I provided. The stucco patching was perfect and they also did a thorough job of cleanup, when they were done. At the time I paid the exact quoted price, I got the needed paperwork for a fat rebate from PG&E.
I have subsequently recommended Bay Valley to two neighbors of mine and their experiences mirrored my own. These guys are congenial, professional, and comparably priced with other insulation firms in my area. I highly recommend them.

I must admit I was vey apprehensive when I read peter’s review, but I decided to call them anyway. Joel was the one who stopped by and he was very helpful. He gave me a quote and I told him that I’d need some time to think about it and that I’d call them when I was ready. He was very understanding of my situation and the initial experience was very pleasant.
After a couple of weeks of not doing anything, I called a couple of other places and it turned out that bay valley’s quotes were indeed comparable to the others. I then called them back and asked if there was any way that they could come down on the price and it turned out that they had a fall special promotion under way. The new price was something that worked for me and I decided to get it done.
The installation guys showed up on Friday, when my wife was at home, and they seem to have done a thorough and complete job. I got back home and went into the attic and I saw plenty of insulation (7 inches or so like the original quote mentioned) and it was all installed very professionally.
They also dropped off the paper work that i need to claim the pge rebate. Have no reservations in giving these guys 5 stars.

I had no problem with the estimate process and decided to use Bay Valley to insulate my attic and walls. I had only planned to insulate the attic, but went with the walls too when Joel explained the hefty PG&E rebate available now and how the crew would go about doing the work. The crew came out and finished both projects in one day. They spent a good hour at the end of the day cleaning up any debris left from the work even though it was getting late. They also made sure I had the paperwork needed to get available PG&E rebates and Federal Tax deductions. I’m satisfied.

So my first 1 star review. Well deserved since he Literally Peeled out of my driveway, and no I’m not exaggerating
I called for a 1pm estimate, and an estimator Joel, showed up 20 minutes early. Which is a good thing I guess, but he was a bit grumpy.
However, since I was on my lunch break I had scheduled another Insulation estimation at 12:15pm (of course I always do a second estimate as I wasn’t sure how much this should cost) and was just finishing up when Joe got there. I met Joe at the front door, told him he was early and I was still finishing up inside with someone else and that if he wouldn’t mind, to wait 10 – 15 min so I could finish off with. He asked if he could start measuring outside the house and of course I let him do that. For the next 10 min or so I ran out to him and in to the other guy just to stay on top of things. As he went inside to measure things I pointed out where I wanted insulation, etc., During the course of the conversation all of a sudden he looked at me, said, «you know what, I’m outta here» and stormed off.
I was with a friend who witnessed this, as he got in his truck, and literally peeled out of the driveway. My friend and I looked at each other in disbelief. Utterly shocked. We ultimately concluded that he didn’t like the fact that there was someone else there also bidding on the job? Which I could understand is slightly uncomfortable, but I can’t imagine him thinking he was the only one to bid on the job since he only had 1 Unilocal review I definitely wanted another one. I’m glad I did.
So there you have it, my first well deserved 1 star review.

Guy was very professional with the estimate when I arranged to have blown-​in insulation installed. The two persons who came and did the job were great… they were friendly and made sure that any areas where insulation could get in the house were sealed up. Not only did they do a great job with the stucco repair (we can’t even tell where the holes were) but they swept and cleaned up around our house. They also gave me the PG&E rebate form with areas highlighted that I need to fill-​out. I would highly recommend this company if you need insulation work.

I had Bay Valley insulate the walls of my 1968 ranch home. They (2 man crew) arrived promptly and didn’t play around. They started on the job right away. While one drilled holes on my exterior wall, one was blowing in R-​13 insulation. They were done in 4 hours. They patched up the holes and even painted them (I supplied the paint). I can’t even tell where the holes are anymore. I am very please with my experience with them. Everyone was friendly, experienced, professional and down to earth. No BS experience. I highly recommend them for any home insulation needs. If only I knew about them when I had my attic insulated. I would’ve saved hundreds of dollars and it would’ve been done right the first time around. Not only was the service warm and fuzzy, so is my home!