Nelva Samiee – Diversfied Mortgage Group

I’ve been working with Nelva Samiee since I bought my first (and, so far, only) home about 5 years ago. I have no doubt that she has my best interests at heart. She is always available to answer any questions or concerns I may have. She can also be relied upon to give good advice. I have now done two loan refinancings with Nelva and I can only crow about her service, her professionalism, and her honesty. I wouldn’t work with anyone else and would happily recommend her to any of my family and friends.

We have worked with Nelva for multiple loan financing needs in the past seven years. We have nothing but positive experiences. Nelva is professional, organized, detailed, and efficient. She is always open to patiently reviewing any questions you may have during your purchasing process. Hands down the best in the business.

I have no doubt that Nelva is the best when dealing with refinicing, purchasing or other type of loan concerns. She is really patient and knowledgeable about this subject. She helped me a lot as a first-​time home purchaser, and she answered all my questions when i first refinanced my property. I will definitely consider for my next home purchase or refinance.

We have refied our original loan that Nelva helped us with, again through Nelva! Our circumstances were very difficult having had a short sale in our recent past. We found that other lenders were unable to deliver the kind of assistance we needed. Through Nelva and her underwriters, we were able to refinance our loan and get rid of our PMI in under a year. We called Nelva to see if she could help and naturally, it was a matter of a little investigation, but the criteria that needed to be met was rather easy for our particular situation. Nelva helped us through every step and explained anything we questioned. There was a little snafu in the end concerning closing costs. January 2015 regulations changed and the interpretation was vague. Allowing, it seemed, for lenders holding notes to request one thing and yet something else was suppose to be the rule. What ever the outcome was, Nelva held fast to what she told us, letting us know that if any extra cash was needed, her company would come to the table for us. WOW. Customer service at it’s ultimate very best. Sticking by one’s word is not the norm, especially in real estate. Excuses or exceptions are generally given. So needless to say and yet I’ll say it anyway, Nelva and her company, Diversified Mortgage, are Extremely Honorable and Trust Worthy.
If we find ourselves in the favorable position to refinance to a lower interest rate, Nelva is going to be the first person we call.
Hands down, great job. Nelva Samiee is an asset and Diversified Mortgage is a fantastic company to do business with. So is the lender they set us up with. We couldn’t be happier all the way around. Do you actually like making your mortgage payment? We do!

Words fall short for what Nelva has done for me and my fiancée. She has gone above and beyond to help me close the deal. My situation was quite unique and required more tactical and finesse approach so to speak. She stepped up to the challenge and brought her A game each time. Her dedication to her work and clients is commendable; while on vacation she was able to help me during crucial steps to ensure success. Nelva is very proactive, during the last phase of the deal she helped us achieve a lower rate on loan from a very narrow window. Nelva’s level of professionalism and communication skills are praiseworthy. May it be phone call, text or email, she was prompt and detailed. While working with Nelva I never felt any pressure, she listened and helped best to her capability. I highly recommend Nelva!

We worked with Nelva for buying our first home. Nelva is very knowledgeable and she offered outstanding customer service to us. Throughout the process, Nelva made us feel comfortable and impressed us with her service.
She was super attentive. Any questions we had (as a first time home buyer) were answered promptly and she made the process go so smoothly. Nelva went out of her way to ensure we got the best rate, and was very understanding when I told her I would be comparing her against other vendors.
She is a true professional and still appreciates and understands what customer service is and will make anyone’s home buying process an easy process.
We look forward to work with Nelva for any future transactions and will be recommending her to anyone I know buying a home and looking for a mortgage.

We were so grateful to have been introduced to Nelva for our refinancing needs. We refinanced at a very busy time for our family and were quite worried about the amount of time and headache that would be involved with the whole process. None at all when working with Nelva! She was on top of her game and handled everything with the best professionalism & ease. What amazed me was how proactive she was. She consistently ensured that she’d stay ahead of any issues that may arise, called to give us necessary updates, and ensured that we understood the timeline and process involved.
After all the headaches involved with securing our first loan, I kept waiting for the problems to arise but with Nelva, they never did. I’m so grateful we went with her instead of the other agents we were talking to. She was extremely fast, efficient, professional, & personable. I would highly recommend her to anyone for their loan needs. Thank you Nelva!

Nelva has magical powers. Yes. Yes, she does. Initially, we were working with the guy who usually handles our loans, but then he told us that what we wanted to do was impossible — buy a house and then sell our existing home. We knew it was going to be extremely difficult to sell first and then buy, as our toddlers make a mess of the house daily. There was no way we would be able to have nice «open houses» and sell our house prior to purchasing a new one. Our real estate agent put us in contact with Nelva and she made everything work!
Nelva was fast, efficient, and friendly. I am pretty sure we have a record time for closing on the house that we purchased. It happened in a snap. Really.
She is also very easy to contact, which totally helped keep the whole process feel a notch lower on the stress factor — a bonus when you’re in the middle of trying to buy a house. Any time we had questions or wanted updates, we knew we could call, text or email. Her responses were immediate.
She was amazing. If you are reading this review, you are done searching for the person who will help you with your loan. She is that person.

Nelva was an answered prayer for us. My husband and I were looking to purchase a home for the first time a few years ago. The market was overloaded with foreclosures and we thought it was a good time to buy something cheap. After spending almost a year working with other loan brokers who promised us the world but delivered NOTHING, we had just about given up hope. My husband suggested that we try one more before we give up and that was Nelva. Because we had some challenging circumstances, other loan officers would not call us back or just kept saying «we will get back to you» once they got our numbers. Nelva never did that. From the moment we met her she gave us nothing but hope. She never promised «miracles» but she did promise to do everything in her power to try to find us a lender. She was incredibly positive, she was patient with us and explained things to us many times and never once got frustrated with us or made us feel less than her first priority even though I know she had other clients. Nelva was easy to reach and always called or e-​mailed us back right away. She went above and beyond the call of duty to try to get us the very best loan that she could. About a month later we had a pre-​approval letter from a lender with good rates and a 30 yr. fixed. We are now living in our dream home and we owe it all to Nelva. If you’re looking for someone who knows their stuff, will research and work tirelessly to find that needle in a haystack for you then look no further. If you’re looking for someone honest and for someone who genuinely cares about you and your situation then Nelva at Diversified is the one you need.

While buying our first home, Nelva was our savior! She is extremely knowledgeable and patient. She took the time to guide us through the process educating us about interest rates, points etc. She is very punctual and on top of the entire process. Her communication skills are superb. Now I am planning on refinancing and I am looking fwd to working with her again.

I’ve worked with Nelva many times in the 6 remarkable years that I’ve been in Real Estate. During that time, I have never had anybody give me the necessary follow-​up in such a timely manner the way Nelva does. I never have had to worry about where we were in a transaction as far as financing is concerned. I have, and never will have any problem referring my clients to her for all their purchase and refinancing needs.

Very good!
History: I was working with other loan agent. As a result, I lost 4 month for «let’s wait next week’, I lost my pretty good deal, I spent 2K from my pocket to pay for short-​term rent, assistant of the broker was very unclear, unpunctual and rough. I had serious troubles to receive back my initial deposit. And finally, it is appear he can’t do FHA loan! It was nightmare!
Believe me, good LOAN agent is even more important than buying agent. Bad loan agent can cost you a lot. In worse case, you can loose initial, current residency and good deal, so you will not able to buy house at all! If you have just little money, you are under risk and may have problems with loan, and you don’t have extra money to pay for broker’s errors and lack of professionalism!
Nelva is very good:
— Clear and fast feedback for documents;
— She is tracking your risks and fights for your interest;
— She is contact with underwriter, agent and everyone who is involved;
— Very specific and punctual about dates and time;
— Has whole bunch of helpful advises;
— Very nice and knowledgeable.

Nelva was a «BIG» help to us when we bought our first home. At that time some other mortgage company dropped us one week before our papers were finalized. Not only Nelva helped us get a better rate, she was caring, very professinal and honest. She still calls me time to time to see if we are ok.