Macy’s

Fresno, Vereinigte Staaten

3

Jetzt geschlossen

20 Bewertungen

Akzeptiert Kreditkarten

Kontakte

QR-Code, vCard

Telefon:
+1 559-451-3333
Webseite:
l.macys.com
Adresse:
Shops at River Park 7890 N Blackstone Ave, Fresno, CA, 93720
Kategorien:
QR-Code
QR-Bild herunterladen vCard herunterladen

Karte

StreetView

Karte aktivieren

Geschäftsinformationen

Kreditkarten akzeptiert
Ja
Parkplatz & Parkhaus
Kundenparkplatz
Fahrradstellplatz
Nein
Rollstuhlgerecht
Ja

Heute

Heute 10:00 – 21:00
Jetzt geschlossen
Ortszeit (Fresno) 09:50 Mittwoch, 23. April 2025

Geschäftszeiten

Montag 10:00 – 21:00
Dienstag 10:00 – 21:00
Mittwoch 10:00 – 21:00
Donnerstag 10:00 – 21:00
Freitag 10:00 – 21:00
Samstag 09:00 – 21:00
Sonntag 11:00 – 19:00

Ähnliche Orte

Sie mögen vielleicht auch:
60
m
Tilly’s
90 E Via Del Oro
160
m
Home Goods
7871 N Blackstone Ave
360
m
Nordstrom Rack
7883 N Blackstone Ave
470
m
Target Stores
7600 N Blackstone Ave
470
m
Sam’s Club
7663 N Blackstone Ave
470
m
Sam’s Club 1-Hr Photo
7663 N Blackstone Ave

Umgebung

In der Nähe dieses Ortes:
1
m
Benefit Brow Bar at Macy’s
7890 N. Blackstone Ave
50
m
C & S Jewelers
70 E Via Del Oro
50
m
Mac Cosmetics
7890 N Blackstone Ave
60
m
Tilly’s
90 E Via Del Oro
60
m
VILLAGE SHOES
50 E Via Del Oro
60
m
Origins
95 E Via Del Oro

20 Bewertungen zu Macy’s

Keine Registrierung erforderlich
Rating des Ortes: 1
Fresno, CA
Macys has the worst customer service especially on the phone. You can’t through to anyone and if you have more than 1 account (couples), you can’t pay both online. I’ve tried to reach someone for the last 2 days & they transfer you to no where & no one picks up. it’s bad enough that I can’t understand a word they are saying. but come on!!! You’d think a large corp would have their phone and/or.billing act together. Horrible customer service!
Rating des Ortes: 1
Fresno, CA
2nd and last time in this store. The ghetto hip hop blasting over classic R & B is mind numbing and uncomfortable. It took me five minutes to figure out how to get upstairs. The escalator was closed. No direction in how to find elevator or stairs to get to Mend dept. finally made it up. Only to be left wandering aimlessly looking for what I came for. I saw several sales people. Apparently they were too busy chatting amongst themselves to help a customer. One lady did offer to help. But this was after I made it all the way back to the exit.
Except for escalator. Exact same experience a couple weeks ago. Done.
Rating des Ortes: 4
Clovis, CA
I like going to this Macy’s at Riverpark better than the one at Fashion Fair. It’s never as busy. Though finding a parking spot can be tricky tho.
Rating des Ortes: 3
Fresno, CA
I found a regularly priced blazer I liked but they didn’t have my size in the color (black).
No big deal. It’s a common size and a common color for a staple item so I asked the sales associate if she could check to see if they had one in the back.
She looked it up in the system and told me they didn’t have it and couldn’t order it and that no other Macy’s in town had it. She sweetly suggested I check out another brand they carry (at twice the price).
I had no reason not to believe her but I went online to see if I could one in a similar style and I found the exact blazer in my size from Macy’s website.
Rating des Ortes: 1
Fresno, CA
I gave this Macys one last shot today… I am never shopping at this location again. I rather drive a little farther to get to a different location.
Btw…I saw other customers who couldnt even pay for their merchandise right away because nobody was at the womans or watches counters when they got there. Someone from cosmetics tried to help.
Rating des Ortes: 5
Newport Beach, CA
This old time brand is keeping up with the times much better than Gottschalks, Montgomery Wards, or Weinstocks. Yeah, frackers, I’m taking it way back for this review! I remember when Manchester Center and Fashion Fair were the places to go… and Im talking before the recent resurrection of Fashion Fair we see today. This Macys, in the new go to mall, is doing a great job to the community.
There are quality products at very good prices. Im a guy and my normal guy instinct is to hunt and go home, but my explore and shop like a woman tendencies kick in when I see several nice, quality things for great prices.
I live normally shop in the LA and OC areas and Im no stranger to the Macys they have there (by guy standards). The biggest difference is that in So Cal they have better premium ties than Fresno, but Fresno isnt exactly a fashion mecca.
I’ve usually had very positive interactions with staff here, be it mens clothing/​suits or watches. Good job, this location!
Rating des Ortes: 1
Fresno, CA
Honestly, the worst customer experience I have ever had! You would expect more too since it’s the holiday season. I went in to make a quick payment on my Macy’s card. The sales associate, Angeline I believe, was ridiculously rude! She was far from welcoming and had quite a bit of attitude. I didn’t have my card so she needed my ID as well as have me enter my social. She asked for all this with no smile or no please and thank you. I asked my balance and she tossed my receipt on the counter. When all was done, I didn’t even get a simple «have a good day.» I am highly DISAPPOINTED with the way I was treated. The Macy’s in Fashion Fair is way more crowded, but at least the sales associates are ten times nicer. I’ll be shopping at that location from here on out.
Rating des Ortes: 5
Fresno, CA
We are registered at Macy’s for our wedding. Although this location does not have quite the selection as Fashion Fair the staff upstairs is so great! Debra Cooper has helped us several times. Last week she definitely went above and beyond for us when we were ordering 3 (yes, THREE) wedding gifts from other registries for upcoming weddings we are attending. She even gave us discounts on shipping and did everything with a smile. That is the customer service that keeps Macy’s as my go-​to department store :)
Rating des Ortes: 1
Sherman Oaks, CA
First off, I’m generally a fan of Macy’s. However, I will never be going back to this location.
I needed two pairs of pants, 5 dress shirts, and a belt. This is atleast a $ 250 purchase that I was hoping to make quickly.
Belts: the belts on the rack looked like they would at a TJ Max. Sizes were all mixed up and brands were all mixed up. I was unable to find a size 34. 2 sales associates sat there unwilling to ask me if I needed any help
Shirts: 16.5 32⁄33 … Pretty common, size… yet again, they were all over the place. After asking the associate for help, he told me he’d be with me in a minute… but of course never got to me.
Pants: no one would help!!! Just needed gray dress pants.
I was 30 for thirty minutes, got zero assistance, and promptly left in disappointment.
Never go to this location. The selection is limited and overpriced. Head over to fashion fair macys where you’ll get much better service.
Rating des Ortes: 2
Fresno, CA
I love my Macy’s, but this location and I just can’t get along. It is so compact and reminds me of Gottschalks. It is true they have great sales and its fun to dig, just the overall feel and Macy’s signature «here to help» attitude is not here.
Rating des Ortes: 5
San Diego, CA
I came here on 7÷17÷2014 with a gift card I had for my birthday & I found a really adorable red purse here that was originally $ 69 but on sale for $ 31.
Went to go buy it and Nicki was wonderful! She was very friendly and smiled and I even had her check how much money was on my gift card beforehand. On top of that she let me know about a discount they were giving out that day so I payed a little less than $ 31 and still had some left over on my card which was really awesome (:
I usually don’t get the happiest-​looking employees who help me at Macy’s but Nicki was awesome! Whether her smile was real or fake, she looked like she genuinely enjoyed her job. Friendly and helpful. Now if I’m ever in Fresno this will be the Macy’s I come to (:
Rating des Ortes: 5
Fresno, CA
Great deals on Men’s clothing all day long… Love it here… My family works here and my sister-​in-​law works for Michael Kors, she can get you a great deal on wallets and Hand bags! Ask for Lori…
Rating des Ortes: 5
Madera, CA
I bring my girls here when they want makeup, watches and some other things and we always seem to get great help from the staff, the price is a little bit more than others but the service we receive is worth it.
Rating des Ortes: 1
Fresno, CA
I never usually write reviews but I just had to after this HORRIBLE customer service experience. I was in the fitting room (20 minutes before closing) and a sales lady rudely told me I needed to hurry up. Then 5 minutes later she came back saying «are you done yet?», while I was clearly in a stall still trying on clothes. There were 15 minutes left and I felt so uncomfortable that I rushed out. Maybe instead of the staff rushing to get home, they should be brushing up on proper customer service skills. To make matters worse, I realized they left a sensor on one of my jackets when I got home. Needless to say I will not be returning. Too bad there’s no Nordstrom in Fresno :(
Rating des Ortes: 3
Sanger, CA
Not sure why this particular Macy’s is so difficult to find a sales associate to help.
It was pretty frustrating trying to find a pair of jeans when none of the sizes were organized.
The only reason I come to this Macy’s because there typically are no crowds, but that is probably due to the lack of customer service.
Rating des Ortes: 3
Fresno, CA
We went here to get some perfume for my 85 year old mother in law. The lady who helped us at the Estee Lauder counter was very helpful. She went out of her way to help us find a what we were looking for. They discontinued the product we were looking for, so she help us find something that would replace what she use to use. I dont know why everything is in a spray bottle only now. The old school ladys like to dab perfume behind their ears, so the can smell themself, but they dont make products like that anymore. Thanks for all ur help! The only reason for the 3 stars cause this place is way over priced for what u are getting!!!
Rating des Ortes: 5
Fresno, CA
my experence with the 4 star customer service repersenative with 30+ yrs of retail experence I latter Identified As AJ was the best customer service since living in fresno, this one person took what i precived as stereo-​typical lazy @#@ Fresnins to changing my oponion and predjudices i’ve had. this customer service rep went far beyound driven to get me the best damn pair of dress shoes and made sure i was very confortable to the point i not only bought one pair of dress-​shoes but 2 pairs with slacks and dress-​shirts. i’ve written corporate and recomend that this particular customer service rep is reconized as an asset and should be teaching a customer service rep courses nationwide within the corporate wing of the Macy’s Company.
from here on out when i shop at this particular macys i will only conduct transactions with him and only him.
Rating des Ortes: 2
Fresno, CA
This store makes me sad.
The shoe department is the best part of the store. They carry shoes other stores in Fresno do not have, and the service has always been excellent.
The rest of the store is extremely understaffed and it’s almost impossible to get sales assistance. I have walked through this store and never had anyone speak to me, except in the shoe department. Women’s clothing, fragrance, cosmetics are all areas in which I have shopped, or I should say, looked, but been ignored. Just yesterday the store could have made a fragrance sale with just a little sales effort. Instead, I stood at a counter, sprayed perfume, waved my arm around it, and never saw a single clerk. Sigh.
There is so much potential in Fresno for this to be a top-​notch store, but I don’t think it will happen until there is conspiracy of service generated throughout the store by every employee. I wish they would all work hard at trying to «make my day.»
Rating des Ortes: 2
Sacramento, CA
There were, like, no employees around! We wasted so much time looking around for someone to help us. The store was literally pretty much a ghost town. Everything was messy. No attendants anywhere. We found some good stuff, but it was a hassle just to get anyone’s help and attention.
Rating des Ortes: 4
Fresno, CA
Though I’m still pained over the closure of my beloved Gottschalks, I was thrilled to see that Macy’s re-​opened the former flagship. Many of the former Gottschalks staff are back at work there, which takes a bit of the sting out of losing our local retailer. As before, the store is beautiful with basically the same layout/​fixtures. Just glad to see that this location didn’t become another abandoned shell waiting to be reborn.